Park Manor of Conroe is a skilled nursing and long-term care community licensed for up to 125 residents. The facility is Medicare and Medicaid certified and offers 24-hour staffing, private rooms with private bathrooms, medication management, an on-site registered nurse, restaurant-style dining, housekeeping and laundry services, wheelchair accessibility, social activities, and emergency call systems.
Reviews are sharply divided. The CMS overall rating is 5 of 5 stars, but Google reviews average 3.6 of 5 across 144 reviews, with significant concerns about staffing and care quality. Multiple reviewers reported issues with medication errors, delayed response to call lights, missed or incomplete rehabilitation sessions, and inadequate assistance with daily care tasks. One reviewer wrote, "they gave him the wrong insulin...and his blood sugar shot up to the 400+ range." Concerns about cleanliness, hygiene, and staffing consistency, particularly on weekends, appeared across several accounts. A smaller number of reviewers reported positive experiences, praising cleanliness, friendly staff attentiveness, and responsive care.
Families considering this facility should be aware of the mixed feedback regarding consistency of care and staffing responsiveness.