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Park Highlands Nursing & Rehabilitation Center

711 Lucas St

3.3(37 ratings)· Athens average: 4.3

Park Highlands Nursing & Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
132
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
132
Quality oversight
Twice-yearly external surveyor visits for compliance checks
Rehabilitation focus
Specializes in ortho, neuro, and wound care recovery

What Families Think

Reviews for Park Highlands are sharply divided: some families praise attentive, respectful staff and a clean, welcoming environment, while others describe serious lapses in medication management, delayed response to calls for help, and unclean or unsafe conditions. The facility offers skilled nursing and rehabilitation services, including orthopedic and neurological therapy, but reviewer experiences of care quality vary widely.

The Good

  • Staff described as professional and attentive by some families
  • Clean, welcoming environment noted in positive reviews
  • Consistent family communication praised by one reviewer
  • Orthopedic and neurological rehabilitation programs on-site
  • Specialized wound care with individualized treatment plans

The Bad

  • Multiple reports of serious medication administration errors
  • One report of a resident going unnoticed after becoming unresponsive
  • One report of staff not responding to calls for help for over an hour
  • One reviewer described staff as rude and non-compassionate
  • One report of an unsecured front door code allowing outside access

AI-generated from reviews and community data.

Park Highlands Nursing & Rehabilitation Center is a senior living community in Athens, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.3 out of 5 across 37 reviews.

About Park Highlands Nursing & Rehabilitation Center

Park Highlands Nursing & Rehabilitation Center is a skilled nursing facility in Athens, Texas, offering comprehensive nursing care and rehabilitation services to residents with varying medical needs.

The center provides specialized rehabilitation programs including orthopedic rehabilitation for patients recovering from surgeries such as total hip and knee replacements, fractures, and joint repairs, as well as neurological rehabilitation for conditions including stroke and Parkinson's disease. The facility also offers specialized wound care with treatment plans tailored to individual healing needs, and serves patients recovering from extended hospital stays or experiencing deconditioning.

Care at the facility is structured around personalized care plans developed by a clinical team to meet each resident's unique needs. The center emphasizes a home-like experience with staff trained in patient-centered support, focusing on mobility restoration, strength and balance training, cognitive support, and safe swallowing protocols where needed.

The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes comprehensive staff training and twice-yearly external surveyor visits. Menus feature regional favorites prepared with quality ingredients to provide nutritious and social dining experiences for residents.

Types of Care at Park Highlands Nursing & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Park Highlands Nursing & Rehabilitation Center

3.3overall · 37 ratings combined

3.3★ on Google (37)

Shane Burnett

Apr 2026

via Google

Very accommodating for us to visit a family member who is there for a few weeks for physical therapy we went while I was off school for spring break And what surprised me is you think the administration would be a stuck up person nope Laney Lopez the administration lady was very chill and let the resident go eat lunch with us on the resident's first day there I woul put your family member here if needed to even tho there might be newly renovated options Park Highlands is better

Laney Lopez

Jan 2026

via Google

The staff at this nursing facility are professional and truly attentive to residents’ needs. The environment is clean, welcoming, and communication with families is consistent. It’s comforting to know loved ones are cared for with respect and dignity here!

clay cranfill

Sep 2025

via Google

Employees are just there to collect a check. They do not care about the patients and don’t have enough employees. Place is not clean.

Kirsten Brancel

Aug 2025

via Google

Extremely easy to work with, great care and friendly staff! They are always available to answer questions and help with any needs

mary boyd

May 2025

via Google

My husband's experience was not good. I would recommend putting your loved one else where.

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Government Inspection History

4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 13, 2025Health Complaint1 citation
  • Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 25, 2025

May 6, 2025Fire Safety StandardHealth Standard5 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Mar 27, 2024Fire Safety StandardHealth Standard9 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Feb 15, 2023Fire Safety StandardHealth Standard5 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Park Highlands Nursing & Rehabilitation Center offer?

Park Highlands Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Park Highlands Nursing & Rehabilitation Center located?

Park Highlands Nursing & Rehabilitation Center is located at 711 Lucas St in Athens, Texas.

What do families say about Park Highlands Nursing & Rehabilitation Center?

Reviews for Park Highlands are sharply divided: some families praise attentive, respectful staff and a clean, welcoming environment, while others describe serious lapses in medication management, delayed response to calls for help, and unclean or unsafe conditions. The facility offers skilled nursing and rehabilitation services, including orthopedic and neurological therapy, but reviewer experiences of care quality vary widely.

How did Park Highlands Nursing & Rehabilitation Center do on recent health and safety inspections?

Park Highlands Nursing & Rehabilitation Center had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Park Highlands Nursing & Rehabilitation Center?

Submit the Request Information form on this page to connect with Park Highlands Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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