MyLivingChoice

Paradise Valley Senior Living

16621 N 38th St

3.7(52 ratings)· Phoenix average: 4.3

Own this community? Update your listing · Marketing for operators

Paradise Valley Senior Living, photo 11 / 6

Quick Facts

Licensed capacity
118 residents

Arizona DHS

Paradise Valley Senior Living is a senior living community in Phoenix, Arizona offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 52 reviews.

About Paradise Valley Senior Living

Paradise Valley Senior Living is a senior care community in Phoenix, Arizona, offering independent living, assisted living, and skilled nursing with long-term care. The community provides 24-hour staff, housekeeping, laundry service, medication management, dietary accommodations, an emergency call system, wheelchair accessibility, security, and social activities in gathering and activity spaces.

Reviewers offer sharply mixed accounts of the facility. Some families report exceptionally positive experiences, describing the staff and leadership as warm, professional, and attentive, particularly during transitions into memory care. Others describe serious concerns including inadequate care, billing disputes over Medicaid coverage, and poor communication from management to families. One reviewer noted that "no communication to families about what's going on" and leadership changes without transparency.

Experiences at the community appear to vary significantly, with some residents and families expressing deep satisfaction while others report neglect and administrative failures. Prospective residents and their families may want to inquire carefully about current staffing, care protocols, and communication practices.

Types of Care at Paradise Valley Senior Living

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Security

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Paradise Valley Senior Living

3.7overall · 52 ratings combined

3.7★ on Google (52)

eydie foreman

Aug 2026

via Google ↗ · Report

Moving my dad into memory care this week was overwhelming, especially after being pushed toward group homes by so many people. Finding Paradise Valley Senior living changed everything. The CRD in sales and the RSD , the head nurse, made my dad’s transition from home to the hospital to memory care seamless and extraordinarily comforting.<br>Dad has dementia, and their combined warmth, professionalism, and deep care made all the difference during a very difficult week. The CRD handled the move-in process with immense empathy, and RSD exceptional nursing leadership gave us complete confidence in his health and safety. Thank You to the CRD and the RSD , the entire staff , for taking such wonderful care of my dad and giving our family peace of mind!

Joan Henley

Aug 2026

via Google ↗ · Report

Overly i love this place, i especially love this particular med tech she helps me a lot and she never fails to make my day. She helps out alot and is always ready to help. She works in 6&7 and sometimes works in the Assisted living building.

Elizabeth Knowles

May 2026

via Google ↗ · Report

Poorly run. No communication to families about what’s going on. Leadership resigns without telling families or letting them know who will be in charge. Front desk staff doesn’t even know the name of their director.

xygni

May 2026

via Google ↗ · Report

My mom fell and broke her hip here, developed bedsores, and ended up in the ICU due to neglect. She did not return to the facility after that. At the start of her stay, we were told by the previous director that a portion of her stay would be covered by ALTCS once she was approved, which ended up not being the case. Instead, the remaining balance due was sent to collections within a month of the final bill coming due, while I was still communicating with the director about the ALTCS process. A collections agent contacted me and immediately threatened to sue me personally, despite the fact that I am not liable for debts as a guardian. I expressed that I was happy to pay the balance, but was unclear who I was even speaking with. I spent two days without a clear answer from PV Senior Living on what was going on, while being threatened by a random person I had never spoken to before. Dealing with all of this while my mom was actively in the end stages of life was one of the most traumatic experiences of my life. There is an appalling lack of clear communication and quality care at this facility.

Elena Thornton

Jan 2026

via Google ↗ · Report

My mother and my father reside at Paradise Valley Senior Living. WOW! What a Super Extraordinary home for my parents and many residents. Incredible director and staff. Such great energy moving through the whole place. I am so glad my parents live there. A very special place. Thank you so much Carlos, Maica, Rose, Jasmine and all the caregivers for all you do! Your hard work and caring hearts are seen and are greatly appreciated!!!

Request information

Tell us what you need, and tick any other communities nearby you would like to hear from.

MyLivingChoice may text this number about your request, such as a confirmation or a form to sign. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy Policy · Terms

Near Phoenix, assisted living usually runs $3,500 to $5,000 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

Other communities near you

Other communities near you

Choose any other communities you'd like to hear from

Have you already been in touch with Paradise Valley Senior Living?

How our free service works, and how we are paid

Arizona asks us to share this with you in writing before we introduce you to a community.

MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

The communities we suggest may not be every one in your area, and we can only make introductions to communities that work with us. We suggest communities by the care you need, the area, your timeline and budget, and what families say about them, never by what a community pays us. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it.

To make an introduction we share your name, contact details and the care needs you told us about, and nothing else. You can stop using our service at any time, for any reason and at no cost, and if you do we will let any community we introduced you to know.

Arizona law requires that we provide you with the following disclosure notice.

We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 50 to 80 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.

By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:

1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.

2. You communicate with us before you move into the assisted living facility or assisted living home.

Signed for MyLivingChoice LLC by Adam Coomes, President, November 5, 2026 at 11:04 AM CT.

Sending your request confirms that you received the notice above. By submitting, you're okay with us and Paradise Valley Senior Living and any other communities you ticked reaching out by phone, email or text. Always free for families. We suggest communities by the care you need, the area, your timeline and budget, and what families say about them, never by what a community pays us. If you move into a community we introduced you to, that community pays us a referral fee, never you. Those referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Paradise Valley Senior Living offer?

Paradise Valley Senior Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

How much does Paradise Valley Senior Living cost?

Paradise Valley Senior Living has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Paradise Valley Senior Living located?

Paradise Valley Senior Living is located at 16621 N 38th St in Phoenix, Arizona.

What do families say about Paradise Valley Senior Living?

Paradise Valley Senior Living carries a 3.7 out of 5 rating from 52 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Paradise Valley Senior Living?

Submit the Request Information form on this page, or contact Paradise Valley Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Paradise Valley Senior Living? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of Phoenix.

Prefer to stay home?

Home care agencies serving Phoenix bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this