rogelio chuaquico
Jun 2026
Everyone is amazing, no complaints at all. My wife is so happy to be here and taken care of. Maryam sw is amazing help me with everything. Thank you Paradise.
1 / 5Quick Facts
- Total units
- 50
- Medicare rating
- 5 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 86
- Inspections
- View history (41 citations)
- Licensed operator
- Sterling Care, Inc.
- Nursing coverage
- Licensed nurses on-site 24 hours a day, seven days a week
- Quality rating
- CMS Five-Star Overall and Quality Measures rated facility
- Hospital proximity
- Minutes from Paradise Valley Hospital, off 805 freeway
- Therapy services
- On-site PT, OT, speech, and respiratory therapy
- Insurance accepted
- Accepts private pay, PPOs, Medicare, and HMOs
CMS Care Compare
What Families Think
Families of residents at Paradise Valley Health Care Center consistently praise the warmth and attentiveness of the staff, especially the activities team, and note that the facility has earned high marks from Medicare's quality rating system. A few reviewers mention early hiccups with room assignments or getting timely updates from social services, but most describe those issues as quickly resolved by attentive staff.
The Good
- Staff described as caring and attentive by multiple reviewers
- Active, well-organized activities program with themed events
- 24/7 licensed nursing coverage
- CMS Five-Star Overall and Quality Measures rating
- On-site physical, occupational, speech, and respiratory therapy
- Frequent family updates during resident's stay
The Bad
- One report of initial delays reaching social services staff
- One report of crowded, dimly lit shared rooms
AI-generated from reviews and community data.
Paradise Valley Health Care Center is a senior living community in National City, California offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 287 reviews.
About Paradise Valley Health Care Center
Paradise Valley Manor and Health Care Center is a skilled nursing and assisted living facility in National City, California, located just off the 805 freeway and minutes from Paradise Valley Hospital. The community provides compassionate caregiving after surgery, illness, or injury, with all care delivered according to physician-customized care plans.
The facility offers physical, occupational, speech, and respiratory therapies to help patients build strength, skills, and confidence in their recovery. Licensed nurses are available 24 hours a day, seven days a week. Patients benefit from an expansive, state-of-the-art rehab gym under the guidance of licensed experts, and the community helps patients and families prepare for life after discharge or arrange for outside services.
An engaging daily schedule allows residents to be as active and social as they want to be, with staff organizing activities designed to keep residents happy and engaged. The facility features beautiful courtyards and lobby areas for visiting and resting. Paradise Valley Manor and Health Care Center has been recognized by the Centers for Medicaid and Medicare Services as a Five-Star Overall and Quality Measures facility, indicating quality much above average.
The community accepts private pay, all PPOs, Medicare, and a wide range of HMOs, with insurance experts available to help residents understand their plan benefits.
Types of Care at Paradise Valley Health Care Center
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Paradise Valley Health Care Center
4.7overall · 287 ratings combined
4.7★ on Google (287)
Emerely Alvarez
May 2026
The attention at Paradise Valley is very affectionate and generous towards the residents. The daily activities and events they host keep the patients happy and make the families feel cared for. Eli, Andrea, Geraldine, Johanna, and Maira make a wonderful team and are always attentive while making moments special to the residents. The enthusiasm of the director Eli is really admirable and her happiness is contagious. We appreciate the loving care they give for our family.
William Dorn
May 2026
I will update this review as needed. I just put my uncle there and so far it hasn’t quite met my expectations. 3 people in a room so their visitors and TVs make it extremely hard to hear the tv. They are smaller and far away from the bed for their size. Rooms are drab. My uncle is the middle bed so no windows or anything to look at. The salad that came with dinner appeared to be wilted and wasn’t appealing. Lunch today looked good. The people working are super nice but it’s hard to get to talk to social services about the plan. I understand this is day 2 but I fly out tomorrow and would have appreciated a few minutes of time. Update my uncle was moved to a quieter room and they took great care of him. They also called me often with updates on how he was doing and they even told me when he began to decline to come quickly to see him. Super nice people. They did the best they could with a man who had many health issues.
Mayra Sosa Guzman
Apr 2026
This place has been the best all-around! Everyone is so sweet and caring. Great teams and management. Each and every one here has treated my mom like their own. Do NOT get fooled by peoples negative reviews. They not only worry about keeping the patients comfortable but they even make sure that every one has the post-care they need.THANK YOU ALL AND GODSPEED!!!
Elaine Miana
Mar 2026
At Paradise Valley Manor and Health Care Center, you'll find a group of individuals that truly care and take the time to meet your specific needs. During our dad's 2-month stay in the skilled nursing facility, the staff was supportive and helpful. We would like to express our gratitude to the entire activities department led by the enthusiastic Ellie. Her energy and positive attitude brought a smile to our dad's face. She made him feel comfortable and included, even singing and dancing with him at times. Special shout-outs to Ellie, Fatima, Andrea, Johanna, Mayra and Michelle. The enjoyable events were always so beautifully decorated. The team works together to create a warm and welcoming environment. Thank you for making a difference, Paradise Valley Manor and Health Care Center Staff! Your dedication, hard work, and kindness go a long way.
Government Inspection History
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 8, 2026Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Nov 21, 2024Fire Safety StandardHealth Standard11 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 27, 2024
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 9, 2024
Apr 16, 2024Health Complaint2 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Dec 21, 2023Fire Safety StandardHealth Standard14 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity J of L: immediate jeopardy, isolatedCorrected Feb 12, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 12, 2024
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 12, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 12, 2024
May 7, 2021Fire Safety StandardHealth Standard12 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2021
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternWaiver has been granted
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Paradise Valley Health Care Center offer?
Paradise Valley Health Care Center offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Paradise Valley Health Care Center located?
Paradise Valley Health Care Center is located at 2575 E. Eighth Street in National City, California.
What do families say about Paradise Valley Health Care Center?
Families of residents at Paradise Valley Health Care Center consistently praise the warmth and attentiveness of the staff, especially the activities team, and note that the facility has earned high marks from Medicare's quality rating system. A few reviewers mention early hiccups with room assignments or getting timely updates from social services, but most describe those issues as quickly resolved by attentive staff.
How did Paradise Valley Health Care Center do on recent health and safety inspections?
Paradise Valley Health Care Center had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Paradise Valley Health Care Center?
Submit the Request Information form on this page to connect with Paradise Valley Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Paradise Valley Health Care Center? Claim this listing to update photos, pricing, and details. It's free.
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