MyLivingChoice

Paloma Springs Healthcare

1400 North Silver Street

4.4(113 ratings)

Paloma Springs Healthcare, photo 11 / 5

Quick Facts

Total units
94
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
94
Rehab services
Physical, occupational, and speech therapy offered
Wound care
Physician specialist and certified wound nurses on-site
Dietary oversight
Certified dietitian meets faith-based dietary needs
Discharge support
Team arranges home health for transition home

What Families Think

Paloma Springs Healthcare is a skilled nursing and rehabilitation center in Truth or Consequences, NM. Most reviewers describe a clean, welcoming environment with friendly, respectful staff and engaged activities programming, though one reviewer had a sharply negative experience with a specific staff member's attitude.

The Good

  • Staff described as friendly, helpful, and respectful
  • Clean, safe environment noted by multiple reviewers
  • Active holiday and recreational activities program
  • Physical, occupational, and speech therapy on-site
  • Wound care supervised by physician specialist

The Bad

  • One report of rude, dismissive behavior from a staff member

AI-generated from reviews and community data.

Paloma Springs Healthcare is a senior living community in T Or C, New Mexico offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Cable or Satellite TV. Families rate it 4.4 out of 5 across 113 reviews.

About Paloma Springs Healthcare

Paloma Springs Healthcare is a skilled nursing and long-term care center located in Truth or Consequences, New Mexico. The facility provides 24-hour nursing care and physician-supervised rehabilitation services for patients recovering from surgery, injury, or illness, as well as long-term residents. The center also offers palliative and supportive care services as part of a continuum of care.

The facility features spacious private rooms equipped with televisions and phones. Clinical services include physical, occupational, and speech therapy, with personalized rehabilitation plans designed to help individuals regain independence. A certified dietitian oversees all meals to ensure they are nutritionally balanced and meet medical and faith-based dietary requirements. Wound care services are supervised by a physician specialist and supported by certified wound care nurses, with all consultations conducted onsite.

Licensed social service staff are available to assist residents during their stay and transitional periods. The center offers a variety of activities tailored to individual needs as part of its commitment to improving quality of life. When residents are ready to return home, the team may arrange home health services and other programs to support a safe transition.

Types of Care at Paloma Springs Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Paloma Springs Healthcare

4.4overall · 113 ratings combined

4.4★ on Google (113)

Karen Thompson

Jul 2026

via Google

Everyone was friendly, greeted me. It’s better than it used to be years ago.

Hanna Wendt

Jan 2026

via Google

My experience at Paloma Springs Facility was very disappointing, largely due to Jazmine Hall’s behavior. She was rude, dismissive, and not welcoming at all. Customer service matters, especially in a healthcare setting, and this experience fell far below expectations. Definitely don’t bring your loved ones here especially with this employees attitude.

Bella Torres

Dec 2025

via Google

Everyone was very welcoming and nice. Very helpful. They treat the residents with respect. I'm happy and I think my husband is going to be happy here.

sherry rothacher

Aug 2025

via Google

Today I went to visit my friend Mary at Paloma Springs care home. It was so good to see her smile. She told me its like night and day . The care she is receiving now is 100% better than the place she was at . Mary is basically a happy person. It hurt me so much to see her so unhappy a week ago. She told me the care givers are awesome and kind. The place itself is beautiful and very clean. I give them 5 stars

Jody Chavez

Oct 2024

via Google

The staff is very helpful and nice! I feel like my Dad is in a safe clean environment! Jasmine and activity staff thanks for the fun activities for Halloween! We had so much fun! 😊

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Government Inspection History

7 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Health Complaint3 citations
  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

Aug 19, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2025

Apr 28, 2025Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2025

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025

Jan 23, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2024

Jul 23, 2024Health Complaint1 citation
  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2024

Feb 12, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

Nov 2, 2022Fire Safety StandardHealth Standard7 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Paloma Springs Healthcare offer?

Paloma Springs Healthcare offers Skilled Nursing / Long Term Care.

Where is Paloma Springs Healthcare located?

Paloma Springs Healthcare is located at 1400 North Silver Street in T Or C, New Mexico.

What do families say about Paloma Springs Healthcare?

Paloma Springs Healthcare is a skilled nursing and rehabilitation center in Truth or Consequences, NM. Most reviewers describe a clean, welcoming environment with friendly, respectful staff and engaged activities programming, though one reviewer had a sharply negative experience with a specific staff member's attitude.

How did Paloma Springs Healthcare do on recent health and safety inspections?

Paloma Springs Healthcare had 7 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Paloma Springs Healthcare?

Submit the Request Information form on this page to connect with Paloma Springs Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of T Or C.