MyLivingChoice

New Mexico State Veterans Home

992 South Broadway

3.8(37 ratings)

New Mexico State Veterans Home, photo 11 / 6

Quick Facts

Total units
131
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
131
Eligibility
Veterans with 90+ days service and spouses
Special eligibility
Gold Star Parents also eligible for admission
Visitation policy
24/7 visitation, preferred hours 8am-8pm
Residency preference
NM residents preferred, other states welcome

What Families Think

The Good

  • Exclusively serves honorably discharged veterans and spouses
  • Open to veterans from any state, not just NM residents
  • 24/7 visitation allowed for families
  • Located amid scenic outdoor recreation area

The Bad

  • No published pricing information available
  • No detailed reviews available to gauge day-to-day care quality

AI-generated from reviews and community data.

New Mexico State Veterans Home is a senior living community in Truth Or Consequences, New Mexico offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 37 reviews.

About New Mexico State Veterans Home

The New Mexico State Veterans Home in Truth or Consequences is a nursing facility for honorably discharged veterans and their spouses. Located in southwestern New Mexico, halfway between Albuquerque and El Paso, the home sits on 12 beautifully landscaped acres in the Rio Grande Valley, nestled between the Black Mountain Range and the east side of the Gila Wilderness.

The facility strives to provide integrated services in an atmosphere that promotes the physical, social, and emotional well-being of every resident. Staff make continuous efforts to improve care while safely assisting residents to live as independently as possible and as they choose, thereby assuring dignity and respect at all times.

Truth or Consequences and the neighboring town of Elephant Butte offer nearly year-round outdoor activities and beautiful landscapes. The area is widely known for the healing waters of natural artesian springs, outdoor water sports, an arts district, hiking trails, and off-road and wilderness areas, providing boundless opportunities for residents to explore and enjoy.

Eligibility is open to honorably discharged veterans with 90 days or more of service and their spouses. Gold Star Parents who have lost children in military service are also eligible. Preference is given to New Mexico residents when there is a waiting list, but veterans from all states are welcome to apply. Visitation is allowed 24/7, with preferred hours from 8:00 AM to 8:00 PM, and visits may take place in common areas or residents' rooms.

Types of Care at New Mexico State Veterans Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of New Mexico State Veterans Home

3.8overall · 37 ratings combined

3.8★ on Google (37)

Bernadita Cambell

Jul 2026

via Google

Like most nursing homes they seem impressive until the service kicks in. The nurses in charge are overwhelmed going from house to house. The CNAs sit in recliners most of the day. Cackling acting out. This is the turtle back house. My sister in law is left in her room for hours she doesn’t see any one come to check on her until vital signs are needed. She is bedridden has a foley and peg tube. She has to ask for showers. She claims she not getting fed on time. Don’t get me wrong there are some nurses and CNAs who give wonderful care for the residents and are professionals. 2 Debbie’s Rns, Jasmine CNA, Nosa RN, Shamika,LVN Lisa rn. The nurses in charge at these houses are not always in the house and they are overworked. For all the others who love and care for the residents, whose names I’ve forgotten, I love you all, thank you from the bottom of my heart sweet ladies, for your compassion and kindness to my sister. You are angels sent from heaven

Martha Flores-Olivas

Apr 2026

via Google

I never visited before, but upgrades & improvements are so nice! I had only seen it from the outside. The set up is warm & friendly. Everyone who works there is courtious, outgoing & goes above & beyond. My uncle is so happy there. The activities are creative & they urge family & friends to participate.

Genia Albright

Jan 2026

via Google

My dad has been there the past 9 months. I am so grateful and appreciate all that they do there for him. I am there visiting at least once a week and it is always clean, staff is friendly and most of all he likes it.

Dee

Apr 2025

via Google

I took my husband Friday April 25, 2025 to the New Mexico State veterans home, Very clean smells good. The stuff was wonderful when I call. They answer my call right away. My husband‘s room is very clean. I like it because he has his room of his own in his own bathroom. I love the place. Do not put your husband or your wife spouse whatever in Oklahoma City, Oklahoma VA Hospital it is nasty filthy stinks darkness. I will not let my husband go back there again.

gator king151

Dec 2024

via Google

The administrative staff here is a total nightmare. They go through staff like I change my underwear, EVERYDAY. IF, you value your loved ones safety and well-being, look elsewhere for stability. They use nothing but travel nurses.

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Government Inspection History

6 inspection visits in the last three years, 69 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Complaint1 citation
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity H of L: actual harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction

Dec 27, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity H of L: actual harm, patternCorrected Jan 17, 2025

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 6, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

  • Give residents a notice of rights, rules, services and charges.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025

Sep 10, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 25, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 25, 2024

May 8, 2024Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

Aug 25, 2023Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 6, 2023

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

Jun 15, 2022Fire Safety StandardHealth Standard30 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternCorrected Oct 31, 2022

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity K of L: immediate jeopardy, patternCorrected Oct 31, 2022

  • Provide and implement an infection prevention and control program.

    Severity K of L: immediate jeopardy, patternCorrected Oct 31, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity H of L: actual harm, patternCorrected Oct 31, 2022

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity H of L: actual harm, patternCorrected Oct 31, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2022

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2022

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2022

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 31, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does New Mexico State Veterans Home offer?

New Mexico State Veterans Home offers Skilled Nursing / Long Term Care.

Where is New Mexico State Veterans Home located?

New Mexico State Veterans Home is located at 992 South Broadway in Truth Or Consequences, New Mexico.

How did New Mexico State Veterans Home do on recent health and safety inspections?

New Mexico State Veterans Home had 6 government inspection visits in the last three years, with 69 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit New Mexico State Veterans Home?

Submit the Request Information form on this page to connect with New Mexico State Veterans Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at New Mexico State Veterans Home? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Truth Or Consequences.