Kristin Hansen
Jul 2026
With my experience Ashley Kastl is the biggest asset at Palm Valley Acute. She returns calls immediately, listens to needs, and gets things done. She is an absolute expert in 5 star customer service!!!!
Palm Valley Post Acute
13575 West Mcdowell Road
3.7(194 ratings)
1 / 5Quick Facts
- Total units
- 180
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 180
- Specialty care
- Ventilator and tracheostomy respiratory services on-site
- Respiratory staffing
- Respiratory therapists available 24/7
- Quality rating
- CMS Five-Star Quality Measures Rated facility
CMS Care Compare
What Families Think
Reviewers consistently praise the staff, case managers, and therapy team at Palm Valley Post Acute, especially for helping families navigate admissions and recovery. The facility is described as clean and well-maintained, with strong marks for physical and occupational therapy support. All available reviews are positive, though the sample is limited and skewed toward admissions and rehab experiences rather than long-term care.
The Good
- Staff frequently praised as caring and responsive
- Clean, well-maintained facility noted by visitors
- Strong physical and occupational therapy support
- Case managers help smoothly navigate admissions process
- CMS Five-Star Quality Measures rating cited
AI-generated from reviews and community data.
About Palm Valley Post Acute
Palm Valley Post Acute is a skilled nursing and post-acute care facility located in Goodyear, Arizona. The community specializes in ventilator and tracheostomy services, 24-hour skilled nursing care, and short-term rehabilitation for patients recovering from surgery, illness, or injury.
The facility has been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Quality Measures Rated facility, indicating that quality is much above average according to nursing home ratings based on health inspections, staffing, and quality measures.
Palm Valley Post Acute offers therapy services including physical therapy and occupational therapy, as well as pulmonary management services. The community maintains semi-private rooms designed for comfort and privacy during recovery, and residents are welcome to bring personal items from home to make their stay more pleasant.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.7overall · 194 ratings combined
3.7★ on Google (194)
Candace Kelley
Jun 2026
This review is based off of the amazing care from my Casemanager Crystal, nurses Seery, Toni, and Kelly. The entire PT and OT was also amazing and very patient. Tyler, Mark (pulmonary management) and the NP from pulmonary as well. Crystal has been the best. She is the reason I came back a second time. Hands down if you are looking for a rehab or a place to send your loved one..ask to connect with Crystal in casemanagement.
Bryan Williams
May 2026
My mother is currently a resident here at Palm valley acute! She been a resident for almost 2 months now and see a lot improvement in her behavior her physical appearance also her attitude to as well.. in all honesty they have some of the best stuff that care for their residence! The directing marketing Ashley went above and beyond to help me get what I need for my mother for documentations that I needed from another faculty before I had to admit my mother at Palm valley acute! I really needed this documentation for court to show the judge! If you ever need assistance or anything Ashley the directing marketer she would be your point of contact to get a hold of for anything you need asist! I Don't do too many reviews but she definitely deserves the best and only the best blessings to you Ashley 🙏🏾🌹
J. Ayres
Apr 2026
The building is very clean, the staff is nice and friendly. They have great liaisons, Crystal and Ashley, will do all they can to help families through the admin process. They also have one of the best activity directors in the valley.
Sommer Knight
Apr 2026
Had a great tour with Palm Valley Post Acute. Met with the marketing Director Ashley. She was professional and knowledgeable. Appreciated the time she took with me and the overall care she and the team have for the work they do. The facility was clean and well maintained.
Frequently Asked Questions
What types of care does Palm Valley Post Acute offer?
Palm Valley Post Acute offers Skilled Nursing / Long Term Care.
Where is Palm Valley Post Acute located?
Palm Valley Post Acute is located at 13575 West Mcdowell Road in Goodyear, Arizona.
What do families say about Palm Valley Post Acute?
Reviewers consistently praise the staff, case managers, and therapy team at Palm Valley Post Acute, especially for helping families navigate admissions and recovery. The facility is described as clean and well-maintained, with strong marks for physical and occupational therapy support. All available reviews are positive, though the sample is limited and skewed toward admissions and rehab experiences rather than long-term care.
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