4.7(130 ratings)· San Francisco average: 4.1
1 / 5CMS Care Compare
Families and residents at Pacific Heights Transitional Care Center consistently praise the nursing, therapy, and administrative staff for attentive, personalized care during rehab stays. Reviewers highlight strong physical, occupational, and speech therapy support, a caring administrator, and clear communication with families about a loved one's condition. Reviews are overwhelmingly positive, with no recurring complaints noted.
AI-generated from reviews and community data.
Pacific Heights Transitional Care Center is a senior living community in San Francisco, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 130 reviews.
Pacific Heights Transitional Care Center is a skilled nursing and long-term care facility in San Francisco, California, licensed for 120 residents.
Families consistently praise the nursing and therapy staff for attentive, respectful care. Physical and occupational therapists are highlighted for helping residents regain mobility and function, one family noted the PT team "helps me with my mobility." The facility maintains a clean environment with daily housekeeping, and meals are described as generous and well-prepared. Administrative oversight appears strong, with families noting staff supervision and responsiveness to resident concerns, including cultural services like interpretation support.
Activity programming emerges as a distinct strength, with families appreciating the variety of therapeutic and recreational offerings. Communication with families is timely, and staff across departments, nursing, therapy, social work, and housekeeping, are described as approachable and genuinely invested in resident wellbeing.
The community carries a 4.7/5 Google rating based on 130 reviews, with all excerpts provided being five-star assessments.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.7overall · 130 ratings combined
4.7★ on Google (130)
Victoria Te
Jul 2026
My stay here was such great, I like it and wonderful stay because of the activity programs. Amazing activity team. PT team helps me with my mobility. OT also helps me with my balance especially backing up. Speech helps me to talk louder and distinctly.
Mitzi Moore
Mar 2026
Nursing personnel was very respectful, helpful and made you feel like right at home. The care was exceptional and you never had to ask for it. Every staff always had a smile on their face. I wish I could remember everybody’s name but even if they weren’t my nurse they were good. Therapy are tremendous and just excellent. Help me to do therapy and have me encouragement, gave personal attention which made it so much better. They were very helpful in solving my problems and gave me ideas on how to work things physically with my body. I will never forget how they have helped me. Never realized how PT can be so important. The staff has a strong core to help you feel better and get you discharged to make you feel better and get better. I see so many people come in feeling helpless but get out feeling better and able to go home. Activities team also has a very good program and makes you want to go everyday and be alive and happy again. If I recommend any doctors I would recommend here so you guys are tremendous .
Pamwla Bailey
Jan 2026
Geoff, the Administrator of Pacific Heights runs the place really good. The employees are supervised very well by the Administrator. I love the Activity Director and her assistants. The Social Workers and the Chinese Interpreter are very helpful and doing good jobs. The Nurses are also always on hand an willing to help. The House Keeping keeps the room an the building very clean.
Nathaniel Mliai
Dec 2025
The Facility is doing great. I have wonderful experience here. Nurses, Doctors and everybody are great! The care is wonderful, specially the Physical Therapist. They let me start walking again. Food is so great. I tried to loose weight but I gained weight. I have never know that this place is here. The Maintenance people are also doing a great job. They clean everyday. Sherry, the wound care nurse healed my wounds, she does a good job. I met Geoff, the Administrator and his is really nice guy. It is just wonderful and I love it here.
Jackie Rico Guido
Nov 2025
My father is currently in this facility. The nurses and staff here are kind, helpful and genuinely want the best for your loved ones. I appreciate the timely updates and notification of any changes to my father's condition, medication, Or general care. I am always updated and feel at ease knowing my father is in good hands here!
7 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2026
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has plan of correction
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 24, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 24, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2024
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 26, 2024
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 24, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 4, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 11, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2021
Implement emergency and standby power systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2021
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pacific Heights Transitional Care Center offers Skilled Nursing / Long Term Care.
Pacific Heights Transitional Care Center is located at 2707 Pine Street in San Francisco, California.
Families and residents at Pacific Heights Transitional Care Center consistently praise the nursing, therapy, and administrative staff for attentive, personalized care during rehab stays. Reviewers highlight strong physical, occupational, and speech therapy support, a caring administrator, and clear communication with families about a loved one's condition. Reviews are overwhelmingly positive, with no recurring complaints noted.
Pacific Heights Transitional Care Center had 7 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Pacific Heights Transitional Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Pacific Heights Transitional Care Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of San Francisco.
San Francisco, California0 mi
4.8(41)
Assisted LivingMemory Care
San Francisco, California0 mi
4.7(104)
Skilled Nursing / Long Term Care
San Francisco, California0 mi
4.7(29)
Assisted Living
San Francisco, California0 mi
4.4(94)
Skilled Nursing / Long Term Care
San Francisco, California0 mi
3.8(6)
Assisted Living
San Francisco, California0.5 mi
4.4(8)
Independent Living
Home care agencies serving San Francisco bring help to the house: daily living, companionship, and respite for family caregivers.
