armando sanchez
Apr 2026
Nurses are very nice , front office is courteous, they all seem to be doing a great job , nurse assistants are very helpful, Place is crowded other than that , is a pleasant place
1 / 5CMS Care Compare
Families and former patients describe Pacific Coast Manor as a compassionate, attentive short-term rehab and skilled nursing facility, with several reviewers highlighting the nursing team's patience and support during difficult recoveries. Reviewers specifically praise the physical and occupational therapy staff for helping them regain strength and mobility after hospital stays, and note care coordination extending even after discharge.
AI-generated from reviews and community data.
Pacific Coast Manor is a senior living community in Capitola, California offering Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 47 reviews.
Pacific Coast Manor is a 99-bed skilled nursing and therapy center located in Capitola, California. The facility provides 24-hour specialized nursing care under the supervision of a Medical Director and attending physicians, with a focus on rehabilitation and recovery.
The center offers comprehensive therapy services including physical therapy to help residents achieve their highest functional level of independence, occupational therapy to assist with daily living tasks and adaptation to their environment, and speech therapy addressing communication, swallowing, and cognition. Care plans are coordinated between clinical staff and therapy teams to help residents regain their prior level of function.
Pacific Coast Manor is situated in the seaside town of Capitola, providing residents with coastal views. The facility features a bright and spacious dining room where chef-prepared meals are served, and residents have access to a variety of engaging activities designed to support wellness and connection.
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Help Me Choose4.2overall · 47 ratings combined
4.2★ on Google (47)
armando sanchez
Apr 2026
Nurses are very nice , front office is courteous, they all seem to be doing a great job , nurse assistants are very helpful, Place is crowded other than that , is a pleasant place
Kelly Avila
Mar 2026
I can’t say enough about the care provided at Pacific Coast Manor. The entire team is incredibly compassionate, attentive, and responsive. The nursing staff truly listens and is always there to offer support, which makes such a difference during a difficult time. A special thank you to Hailey and her team for their kindness and genuine care! I’m so grateful for the level of compassion and professionalism shown every step of the way.
Greg Paden
Feb 2026
I was admitted there from Watsonville Community Hospital for OT, PT they helped regain muscles as well as gained some weight to get me ready for Hip Surgery. Each meal was carefully prepared for me since I have Kidney Failure as well. I spent exactly 1 month there and feel better and able to function on my own with a meal service they signed me up for approximately 6 months of meals. Paccific Coast Manir would being me Freshly Brewed coffee ☕ in the early hours of the morning and fresh towels to me to take a shower . I was sad to have been Discharged because I will miss all the wonderfull staff for their kindness and support. Great care and support. Thank you all at Pacific Coast Manor. Greg Paden
Brittney Caldwell
Dec 2025
My mom stayed here after her hospital stay until she was ready to go home. She can be quite difficult sometimes and the staff was so patient and kind to her. Definitely our best experience with a recovery center so far!
Brian Spencer
Jul 2025
I just spent many hours this afternoon, dealing with a friend who was determined not to stay there even though it was the best care he could get. All of the staff I dealt with remained professional through an experience which could not have been easy for them. His blood pressure rose and it was determined that he would be sent back to the hospital. Bravo to the staff who handled him with care and concern.
9 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 6, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 29, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 26, 2020
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pacific Coast Manor offers Skilled Nursing / Long Term Care.
Pacific Coast Manor is located at 1935 Wharf Road in Capitola, California.
Families and former patients describe Pacific Coast Manor as a compassionate, attentive short-term rehab and skilled nursing facility, with several reviewers highlighting the nursing team's patience and support during difficult recoveries. Reviewers specifically praise the physical and occupational therapy staff for helping them regain strength and mobility after hospital stays, and note care coordination extending even after discharge.
Pacific Coast Manor had 9 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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