Maria
Aug 2026
Odd front desk staff and management.
2.9(45 ratings)· Norristown average: 4.5
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Onyx Nursing and Rehabilitation is a senior living community in Norristown, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.9 out of 5 across 45 reviews.
Onyx Nursing and Rehabilitation is a skilled nursing and long-term care community in Norristown, Pennsylvania, licensed for up to 119 residents. All beds are certified for Medicare and Medicaid. The community offers 24-hour staffing, on-site nursing, private rooms and bathrooms, wheelchair accessibility, medication management, and housekeeping and laundry services, along with dietary accommodations and an emergency call system.
Reviews of the facility are mixed. Families report positive experiences with nursing and therapy services, with one reviewer noting the staff is "attentive and responsive" and another describing a helpful therapy department following a stroke. However, reviewers have raised concerns about staff interactions with residents and visitors, with one reporting a negative encounter at the front desk. The facility holds a 1 out of 5 star rating from CMS.
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Help Me Choose2.9overall · 45 ratings combined
2.9★ on Google (45)
Maria
Aug 2026
Odd front desk staff and management.
Danielle Rosato
Jul 2026
I delivered an Instacart order to a resident at this facility today. The receptionist berated the resident. He was trying to get my attention to hand the groceries to him. He did nothing wrong. The rude receptionist rolled her eyes at me, but I told her she was wrong. I handed him the groceries and he apologized. I told him that he didn't do anything wrong. I would be sick if my loved one was treated this way. Think before you allow such people to care for your loved one.
Jennifer Boynes
Jun 2026
In 2015 I had Then in a car accident which left me in a wheelchair I had to go to a nursing home for a while and I chose town Manor West I have very good care there to CNA‘s were friendly to me and Cynthia Shepherd was my CNA majority of the time fasting forward 2024 I had a house fire and had to get put into a nursing home I chose town Manor West again which is now Onyx wellness center Barb Isaac was my main CNA taken care of me she treated me very well and I told her that I now have the sister I never had
Wesley Graham
May 2026
I was a resident there for a year after having a stroke. The staff was good to me. The therapy department was helpful getting back on my feet.The food was ok. I would stay again if I had to.
Zari S
Apr 2026
The building is clean, well run, and has a really warm, welcoming feel. The staff is attentive and responsive, and you can tell they genuinely care about the residents.<br>The nursing and therapy teams are on point, and communication is solid, which makes a big difference.<br>Big shoutout to Meir, the Administrator he’s hands on, always around, and truly cares. His leadership shows throughout the whole building.
7 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedCorrected Mar 19, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 7, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 18, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 18, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Jul 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 7, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Onyx Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Onyx Nursing and Rehabilitation is located at 205 East Johnson Highway in Norristown, Pennsylvania.
Onyx Nursing and Rehabilitation carries a 2.9 out of 5 rating from 45 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Onyx Nursing and Rehabilitation had 7 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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