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Ontario Pointe Assisted Living

2124 Park Ave W

3.3(6 ratings)· Ontario average: 3.6

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Ontario Pointe Assisted Living has only a handful of online reviews, with experiences ranging widely from praise for recent improvements to a serious complaint about how a family's belongings were handled after a resident's death. There isn't enough detail here on amenities, staffing, or pricing to get a full picture of daily life at the community.

What reviewers praise

  • Recent leadership changes brought better care and upkeep
  • Facility appearance reportedly improved in recent years

What reviewers flag

  • One report of staff withholding a deceased resident's personal belongings
  • One report of unresponsive, hard-to-reach management
  • Very small number of reviews makes rating less reliable

AI-generated from reviews and community data.

Ontario Pointe Assisted Living is a senior living community in Ontario, Ohio offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.3 out of 5 across 6 reviews.

About Ontario Pointe Assisted Living

Ontario Pointe Assisted Living is an assisted living community in Ontario, Ohio. The community offers 24-hour staff, medication management, an emergency call system, housekeeping, wheelchair accessibility, and social activities and gathering spaces.

Reviewers offer contrasting accounts of their experiences. One reviewer reported serious concerns regarding staff responsiveness and the handling of a resident's personal belongings. Another reviewer noted that the facility and level of care have improved significantly under current leadership and staff.

Types of Care at Ontario Pointe Assisted Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Ontario Pointe Assisted Living

3.3overall · 6 ratings combined

3.3★ on Google (6)

Lowell Laser

Oct 2020

via Google ↗ · Report

My mom stayed there for years and when she passed a lady named Missy wouldn't release her personal things including her purse, checkbook, nicknacks TV jewelry, cellphone, did get a few things but with not being able to enter the place the only thing you can do is call which she will hang up on you don't recommend putting your family members in their or leaving them in there. Would love to know how to contact the owners if anyone could HELP!

T. Bilancini

Sep 2017

via Google ↗ · Report

Years back, this place was a little rough, but recently the staff and leadership has done a lot of great things - both in the level of care, as well as the look of the facility.

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Frequently Asked Questions

What types of care does Ontario Pointe Assisted Living offer?

Ontario Pointe Assisted Living offers Assisted Living.

Where is Ontario Pointe Assisted Living located?

Ontario Pointe Assisted Living is located at 2124 Park Ave W in Ontario, Ohio.

What do families say about Ontario Pointe Assisted Living?

Ontario Pointe Assisted Living carries a 3.3 out of 5 rating from 6 Google reviews. Ontario Pointe Assisted Living has only a handful of online reviews, with experiences ranging widely from praise for recent improvements to a serious complaint about how a family's belongings were handled after a resident's death. There isn't enough detail here on amenities, staffing, or pricing to get a full picture of daily life at the community. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Ontario Pointe Assisted Living?

Submit the Request Information form on this page, or contact Ontario Pointe Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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