MyLivingChoice

Central Star Home Health Services

2003 W 4th St #116

3.7(9 ratings)· Ontario average: 3.6

Central Star Home Health Services, photo 11 / 5

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1992
Accreditation
Accredited by The Joint Commission
Company history
Providing home health services since 1938
Service area
Operates in Ohio, New York, Pennsylvania, Florida
Staffing model
Care delivered by LPNs and RNs

What Families Think

Reviews for Central Star Home Health Services are mixed: some families praise caring, professional staff, while others report serious problems with staffing reliability, management responsiveness, and aide supervision. With a 3.7 rating from only 9 reviews, experiences appear inconsistent.

The Good

  • Staff described as caring and professional
  • Companion care aimed at combating isolation
  • Handles hospital-to-home care transitions
  • Joint Commission accredited agency

The Bad

  • Multiple reports of unreliable staffing and unfilled shift hours
  • One report of an aide sleeping and vaping on duty
  • One report of management blocking a complaint
  • One report of services abruptly discontinued after rehab discharge

AI-generated from reviews and community data.

Central Star Home Health Services is a senior living community in Ontario, Ohio offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 9 reviews.

About Central Star Home Health Services

Central Star Home Health Services is a home health care agency serving Ontario, Ohio and surrounding areas, providing skilled nursing care, 24-hour care, dementia care, hospice supportive services, companion care, and hospital-to-home transitions. The agency operates through Licensed Practical Nurses and Registered Nurses who deliver in-home medical services.

The agency offers specialized skilled care programs for clients who require medical services and prefer to remain in their homes. For clients needing constant oversight, Central Star provides 24-hour in-home care with experienced and compassionate caregivers focused on safety and security. Dementia care is delivered in the client's home environment, emphasizing familiarity and independence while providing personalized support.

Central Star's companion care services pair seniors with Senior Companion Care Aides who provide emotional support and assistance with daily activities, intended to combat isolation and depression. Hospice supportive care delivered at home creates a comfortable environment with pain and symptom management, emotional support, and help with daily living tasks. The agency also specializes in facilitating smooth transitions from hospital discharge back to home care.

Central Star Home Health is a privately held corporation that has been providing home health services since 1938, operating across New York, Pennsylvania, Ohio, and Southeastern Florida. The agency is accredited by The Joint Commission, an independent health care accreditation organization.

Types of Care at Central Star Home Health Services

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Central Star Home Health Services

3.7overall · 9 ratings combined

3.7★ on Google (9)

Chuck Napier

Jul 2025

via Google

Central Star has been a problem since the beginning of their contract the past several months. They put a great deal of pressure for all of my step daughter's hours and haven't been able to provide the aides for the hours provided to them. That alone blares alarm bells. My wife has had to fulfill the hours this company has failed to commit to. My step-daughter has been dealt one grief stricken moment after another from the inadequate operations of this company. Now the company wishes to leave the contract and I can honestly say it's the best decision they have made thus far. The aids they provide are ok, sometimes wonderful when they arrive, "note- when". Central Star will not be missed.

Sheila Wilkins

Aug 2024

via Google

The staff that I have encountered are amazing! They truly care about the clients and their loved ones! If you are looking for help with a family member please consider Central Star! I believe you will be very pleased!

k m

Apr 2023

via Google

SEE PHOTOS (unless central star removes them) Home health aide sleping, Vaping, talking to her incarcerated boyfriend all day everyday. Central Star scolded me several times for expecting too much of the home health aides.THEY BLOCKED ME when I tried to complain

Margaret Fry

Mar 2020

via Google

Central Star Home Health is a Wonderful Agency with Professional & Caring Employees . I would highly recommend them for your loved ones who need Home Care.

Margot Haycook

Apr 2017

via Google

Employees performing home are services are adequate - management customer support fails. As a result of daughters inquiries regarding resumption of services after elderly mothers release from rehab center was informed no aids were available and I needed to find other services. Left us high and dry

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Ask about availability, pricing, or a tour. Your details go only to Central Star Home Health Services, never sold or shared.

Medicare Quality of Care

Central Star Home Health Services is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

Service area

Central Star Home Health Services reports serving 25 ZIP codes, including Mansfield, Ashland, Bellville, Bucyrus, Butler, Crestline, Galion, Greenwich, Jeromesville, Loudonville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 367481. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Central Star Home Health Services offer?

Central Star Home Health Services offers Home Health and Skilled Nursing / Long Term Care.

Where is Central Star Home Health Services located?

Central Star Home Health Services is located at 2003 W 4th St #116 in Ontario, Ohio.

What do families say about Central Star Home Health Services?

Reviews for Central Star Home Health Services are mixed: some families praise caring, professional staff, while others report serious problems with staffing reliability, management responsiveness, and aide supervision. With a 3.7 rating from only 9 reviews, experiences appear inconsistent.

Does Medicare cover care from Central Star Home Health Services?

Yes. Central Star Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Central Star Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Central Star Home Health Services?

Submit the Request Information form on this page to connect with Central Star Home Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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