MyLivingChoice

Ontario Grove Healthcare & Wellness Centre

933 E Deodar St

4(85 ratings)· Ontario average: 3.9

Ontario Grove Healthcare & Wellness Centre, photo 11 / 2

Quick Facts

Total units
59
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
59
Care setting
Located in a quiet residential neighborhood
Specialized services
Offers wound care and dialysis care on-site

What Families Think

Reviews for Ontario Grove Healthcare & Wellness Centre are largely positive, with families praising the warmth and attentiveness of staff during rehabilitation stays. However, one detailed and serious account describes a lapse in dialysis coordination, a neglected wound that became severely infected, and poor communication from the director, nurse, and social worker afterward. Most other reviewers describe a clean, caring environment with good rehab outcomes.

The Good

  • Staff described as caring, warm, and cheerful
  • Facility reported as clean without odors
  • Helped a patient regain strength after pneumonia
  • Praised for thorough tours and clear communication
  • Recommended by a home health services partner

The Bad

  • One serious report of a missed dialysis treatment
  • One account of a wound infection worsening undetected
  • One report of poor follow-up from director, nurse, and social worker

AI-generated from reviews and community data.

Ontario Grove Healthcare & Wellness Centre is a senior living community in Ontario, California offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 85 reviews.

About Ontario Grove Healthcare & Wellness Centre

Ontario Grove Healthcare & Wellness Centre is a skilled nursing and rehabilitation facility located in Ontario, California, providing comprehensive nursing, rehabilitation, and medical social services to patients requiring short-term or long-term care.

The center offers a range of specialized medical services including medication management, wound care, orthopedic care, and dialysis care. Physical therapists work directly with patients to develop personalized treatment plans aimed at restoring mobility, strength, and independence. The facility is staffed by experienced nurses and therapists committed to providing around-the-clock care and personalized attention to each patient.

The center is situated in a quiet residential neighborhood and is designed to create a serene and compassionate environment conducive to rest and recuperation. The facility emphasizes therapeutic comfort and support throughout patients' stays, with services geared toward promoting overall well-being and recovery.

Beyond medical care, Ontario Grove Healthcare & Wellness Centre offers amenities and programs that provide opportunities for engagement, recreation, and socialization, supporting patients' mental and spiritual well-being alongside physical rehabilitation.

Types of Care at Ontario Grove Healthcare & Wellness Centre

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Ontario Grove Healthcare & Wellness Centre

4overall · 85 ratings combined

4★ on Google (85)

Leslie Helmick

Mar 2026

via Google ↗

Im sharing today because I don't want this experience to be your's. DO NOT put your family member here unless you can be there everyday with your family member. They did an absolutely terrible job. My loved one has many health challenges on top of recovering from a series of strokes hes on dyalisis they didn't bother to get him to one of his treatments which turned into a huge fiasco they corrected the next day only because my husband advocated for him. Next he had a wound on his leg which they allowed to get so infected he had to be transferred to hospital to have all the DEAD black infected skin removed, how does a wound care person not see its infected? My husband then proceeded to spen ALL of last week on the phones with the supposed Dr of the facility who didn't even know he was in the hospital The director who said talk to head nurse who said talk to the Dr who said I have to call hospital and the social worker who didn't do one thing she said she would. ALL said I'll get you answeres NONE called back with answeres. Not an ounce of compassion or humanity in this facility. Today my husband went to pick up our loved ones belongings not one person reached out, they were in social workers office she said nothing. No humanity. Do not consider this facility I'll say it again unless you can be there everyday. I would give zero stars if I could.

Maria Cendejas

Nov 2025

via Google ↗

Ontario Groove Healthcare and Wellness center is a very nice place for rehabilitation after a debilitating illness. After getting pneumonia my mother was extremely weak and even had trouble swallowing. The staff helped her to regain her strength and is now eating normal food without chocking. The staff is caring and do their best to accommodate our needs. What struck us as a plus in picking this facility is that we noticed the other patients were happy with their care. I highly recommend this facility for anyone who needs to recover in a warm and caring manner.

Kimberly Tharpe Ph.D

Oct 2025

via Google ↗

I loved the check-in system for all visitors. The technology to enter the building was modern. The young lady helping me, welcomed my questions and was very detailed about the facility. I appreciate the visit and hoping for a long-term care for my Aunt.

Oliver Wei

Sep 2025

via Google ↗

I am with IE Community Care Home Health Services, and I can truly say this nursing home takes excellent care of our clients. They are attentive, compassionate, and professional in everything they do. A special thank you to their marketer, Ana, who went above and beyond in giving a thorough tour and explaining the details about the facility. She made the whole process clear and reassuring for our clients and their families. I highly recommend this nursing home to anyone looking for a safe and caring environment for their loved ones.

Maria Cendejas

Jun 2025

via Google ↗

The staff is super caring, warm, friendly and cheerful. The patient are happy here too. The place is clean and doesn’t smell of body fluids. Highly recommended.

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Government Inspection History

7 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 23, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

Jun 5, 2025Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 26, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jun 26, 2025

Mar 3, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2025

Sep 18, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024

Jan 12, 2024Infection ControlNo citations
Dec 2, 2022Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2023

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Dec 30, 2022

May 31, 2019Fire Safety StandardHealth Standard18 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2019

  • Establish staff and initial training requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2019

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Jun 21, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ontario Grove Healthcare & Wellness Centre offer?

Ontario Grove Healthcare & Wellness Centre offers Skilled Nursing / Long Term Care.

Where is Ontario Grove Healthcare & Wellness Centre located?

Ontario Grove Healthcare & Wellness Centre is located at 933 E Deodar St in Ontario, California.

What do families say about Ontario Grove Healthcare & Wellness Centre?

Reviews for Ontario Grove Healthcare & Wellness Centre are largely positive, with families praising the warmth and attentiveness of staff during rehabilitation stays. However, one detailed and serious account describes a lapse in dialysis coordination, a neglected wound that became severely infected, and poor communication from the director, nurse, and social worker afterward. Most other reviewers describe a clean, caring environment with good rehab outcomes.

How did Ontario Grove Healthcare & Wellness Centre do on recent health and safety inspections?

Ontario Grove Healthcare & Wellness Centre had 7 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ontario Grove Healthcare & Wellness Centre?

Submit the Request Information form on this page, or contact Ontario Grove Healthcare & Wellness Centre directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ontario Grove Healthcare & Wellness Centre? Claim this listing to update photos, pricing, and details. It's free.

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