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The Oaks Cottage

5448 N 2Nd Avenue

4(8 ratings)· Ozark average: 3.5

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The Oaks Cottage, photo 1

Quick Facts

Total units
12
Licensed capacity
12 residents

Missouri DHSS

Community size
Licensed for up to 12 residents
End-of-life care
Hospice care provided on-site through passing

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of The Oaks Cottage are sharply split: several families describe a small, home-like setting where staff learned residents by name and provided attentive, one-on-one care through hospice and end of life. Other families report serious concerns about declining health, over-sedation, and poor communication with hospice and family members.

What reviewers praise

  • Small, home-like setting with low resident count
  • Staff described as knowing residents personally by name
  • Allowed residents to stay through hospice and end of life
  • Locked, secure environment noted by one family
  • One-on-one attention due to small size

What reviewers flag

  • One report of rapid physical decline within six weeks
  • One report of over-sedation and unclear communication about care
  • Multiple families cited difficulty getting clear answers from staff
  • One family was asked to move their loved out after raising concerns

AI-generated from reviews and community data.

The Oaks Cottage is a senior living community in Ozark, Missouri offering Assisted Living. Families rate it 4.0 out of 5 across 8 reviews.

About The Oaks Cottage

The Oaks Cottage is an assisted living community in Ozark, Missouri, licensed for up to 12 residents.

Reviews are mixed regarding care quality and staff communication. Several reviewers praised the staff as caring and attentive, noting personalized attention and willingness to go above and beyond, including during end-of-life care. Others reported concerns about medication management, rapid health decline, and difficulty communicating with staff about care decisions. One reviewer described staff as "so caring and hands on, all of them."

Families noted that the community made efforts to understand each resident as an individual and to create a home-like environment. However, experiences with family communication and responsiveness to care concerns varied significantly among reviewers.

Types of Care at The Oaks Cottage

Assisted Living

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Reviews of The Oaks Cottage

4overall · 8 ratings combined

4★ on Google (8)

Melba Bunch

Dec 2025

via Google ↗

No one ever wants to place their parent in a home, but rest assured this is the place that will give you peace of mind. The staff are so caring and hands on, all of them. My Mom lived out her last 18 months here and EVERYONE went above and beyond for her in all aspects of her healthcare, and this was during COVID. Even at the end of her life they allowed her to remain here on hospice even though she turned into full care. I would, and still do, recommend this place to anyone with a loved one with memory issues. I will forever be grateful for this place and the care received from all the staff there. I wish I could remember everyone's name that was there when my Mom was there. Crystal, Emily, and of course Melissa. These ladies, as well as the others who's names I cant recall right now, are life savers..

Jodie Burns

Jul 2025

via Google ↗

We moved my grandmother in the Oaks she had Dementia, everyone there took amazing care of her she wasn’t know by her name. She was “grams” to everyone in there. My grams had to take short visit to a rehab, the were nurse how personally came to that facility and saw my grams. When grams came back to her home. She was treated amazingly, they cared so much for her and anytime we came in to see her it was locked and safe for all the residents. There were low number of residents as it is a small place . Which was amazing because all residents got one in one care. I would recommend anyone living here. It was very clean and didn’t smell like a nursing home. It was a HOME the nurse sat with them visited. Did puzzles, watched TV interacted. Did not leave them sitting in a hallway. My family appreciated them so much for their care of Grams!

Erin Harp

Jul 2025

via Google ↗

Have worked with The Oaks both personally and professionally, with outstanding quality of care. Staff truly care about residents and go the extra mile to get to know the person that once was. They seek to learn signs and symptoms of each disease process and how the disease changes the person. They make each person feel they are at home. Always great communication day or night. I would recommend The Oaks and staff to any family or friend.

Kelly Guerin

May 2025

via Google ↗

This facility emphasized that the care given to the residents was a one on one top quality care but with our grandmother it was not carried out in quality of care at all it was the complete opposite, they kept her sedated to the point of her sleeping around the clock and her condition rapidly declined and when the family would try to ask questions they would say we were difficult to work with because we wanted to know detail about her care. On a personal level from experience I would not recommend this facility i am sorry to have to give such a negative review because Nana deserved so much more better care than she was provided as do the other residents and thier families deserve also. The elderly should be treated with the up most respect and quality of care weather they are being cared for at home or in a facility.

Brenda strain63@cebridge.net

May 2025

via Google ↗

Our family had an unpleasant experience with this Assisted Living facility. Are beloved mother went from being able to walk around using a walker to unable to get out of bed in a matter of 6 weeks of being there we finally did get hospice for her but the facility staff did not want to communicate with the hospice staff. Our mother was in pain and it took quite a bit of encouragement for them to administer her pain medication to her. When the family voiced their concerns we were asked to move her to a different facility. I would never recommend this place to anyone for their loved one

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Frequently Asked Questions

What types of care does The Oaks Cottage offer?

The Oaks Cottage offers Assisted Living.

Where is The Oaks Cottage located?

The Oaks Cottage is located at 5448 N 2Nd Avenue in Ozark, Missouri.

What do families say about The Oaks Cottage?

The Oaks Cottage carries a 4.0 out of 5 rating from 8 Google reviews. Reviews of The Oaks Cottage are sharply split: several families describe a small, home-like setting where staff learned residents by name and provided attentive, one-on-one care through hospice and end of life. Other families report serious concerns about declining health, over-sedation, and poor communication with hospice and family members. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Oaks Cottage?

Submit the Request Information form on this page, or contact The Oaks Cottage directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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