MyLivingChoice

Oak Pointe of Carthage

300 West Airport Dr.

3.8(34 ratings)· Carthage average: 3.7

Part of Viva Senior Living · 48 communities · 4.4★ average · (1 other nearby)

Own this community? Update your listing · Marketing for operators

Oak Pointe of Carthage, photo 11 / 6

Quick Facts

Starting price
$4,940/mo
Licensed capacity
55 residents

Missouri DHSS

Licensed operator
SSP Carthage LLC
Transportation
Staff assist with rides to doctor appointments

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Oak Pointe of Carthage are sharply split: many families praise the caring staff, clean building, and good food, with several long-term residents (including one for over six years) saying it feels like home. However, a cluster of detailed reviews describes serious medication-management errors, some resulting in ER visits, along with communication breakdowns between staff, families, and EMS, and specific concerns about the memory care unit.

What reviewers praise

  • Caring, friendly staff repeatedly praised by families
  • Clean, well-maintained building and grounds
  • Good quality food noted by multiple reviewers
  • Helpful admissions/tour staff (Lisa, Connie) singled out
  • Long-term residents report feeling at home for years
  • Active activities program praised by name (Kelli)

What reviewers flag

  • Multiple reports of medication errors leading to ER visits
  • Several reviewers cite poor communication with families and EMS
  • One report memory care residents received inadequate oversight
  • One review noted understaffing affecting care quality
  • One report of unprofessional front-desk phone handling

AI-generated from reviews and community data.

Oak Pointe of Carthage is a senior living community in Carthage, Missouri offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $4,940 per month. Families rate it 3.8 out of 5 across 34 reviews.

About Oak Pointe of Carthage

Oak Pointe of Carthage is a senior living community in Carthage, Missouri, offering independent living, assisted living, and skilled nursing or long-term care. The facility provides 24-hour staff, medication management with an on-site registered nurse, private rooms with private bathrooms, housekeeping and laundry services, restaurant-style dining, social activities, and wheelchair accessibility.

Reviewers frequently praised the facility's cleanliness, food quality, and the warmth and professionalism of staff members. Several families described feeling confident in their loved ones' care and noted the community's home-like atmosphere and engaging activities. One reviewer wrote, "She calls it home and will brag about how good her life is."

However, reviews reveal significant concerns about medication management and safety. Multiple reviewers reported medication errors serious enough to require emergency room visits and cited gaps in communication between the facility and families about care plan changes. Some families found the facility's response to safety concerns inadequate. While the physical environment and amenities consistently drew praise, medication safety and responsiveness to family input remain areas of notable disagreement among reviewers.

Types of Care at Oak Pointe of Carthage

Assisted LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Oak Pointe of Carthage

3.8overall · 34 ratings combined

3.8★ on Google (34)

Dana Cook

Mar 2026

via Google ↗ · Report

SHE CALLS IT HOME<br>My mom chose to move from the family farm to Oak Pointe of Carthage 6 1/2 years ago. We have never once heard her wish she was somewhere else. She calls it home and will brag about how good her life is.<br>We watch the staff smile and do their work with kindness and professionalism even during stressful times.<br>Being retired from a career in healthcare, I understand the nature of the job, from the stresses to the rewards. We have seen many staff changes throughout the years, as my mother-in-law was a resident even before my mom. They are far from perfect and would tell you so. However, we’ve never seen them give up or misdirect any frustrations they may be experiencing toward their residents whom they serve.<br>My mother’s dementia now takes her to some very dark places at times. They love and guide her through those. They are her safe place, and my mother loves them for it.<br>Thank you Oak Pointe.<br>Dana Cook

Shae Enderle

Feb 2026

via Google ↗ · Report

This facility is great, amazing people, there were a few that fell short of that but no longer work there. The ones that do work hard and are apriciated. Everyone is friendly and works together to give the absolute best care each amd every resident deserves.

Alicia Cagle

Feb 2026

via Google ↗ · Report

This.is a very clean place and the staff are always very friendly.

James Martin

Dec 2025

via Google ↗ · Report

Beware of this facility. The reviews speak for themselves. Family first.

Rose

Dec 2025

via Google ↗ · Report

Odd how my daughter is trying to call through to see when she can pick up her check and the phones are oddly disconnected.

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with Oak Pointe of Carthage?

By submitting, you're okay with us and Oak Pointe of Carthage reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Oak Pointe of Carthage offer?

Oak Pointe of Carthage offers Assisted Living and Memory Care.

How much does Oak Pointe of Carthage cost?

Published pricing at Oak Pointe of Carthage starts around $4,940 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is Oak Pointe of Carthage located?

Oak Pointe of Carthage is located at 300 West Airport Dr. in Carthage, Missouri.

What do families say about Oak Pointe of Carthage?

Oak Pointe of Carthage carries a 3.8 out of 5 rating from 34 Google reviews. Reviews of Oak Pointe of Carthage are sharply split: many families praise the caring staff, clean building, and good food, with several long-term residents (including one for over six years) saying it feels like home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Oak Pointe of Carthage?

Submit the Request Information form on this page, or contact Oak Pointe of Carthage directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Oak Pointe of Carthage? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Carthage.

Prefer to stay home?

Home care agencies serving Carthage bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this