J A
Apr 2026
Very clean and no smells. Stall friendly and helpful. My visits there have been wonderful.
1 / 5Quick Facts
- Total units
- 72
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 72
- Inspections
- View history (57 citations)
- Ownership
- Family-owned facility operating since 1948
- Hospice
- End-of-life care coordinated by clinical team
- Short-term stays
- Rehab stays typically covered by Medicare
- Visiting hours
- Weekend visits allowed only by appointment
CMS Care Compare
What Families Think
Reviews of Oak Knoll are sharply split: some families describe a clean, long-tenured staff that genuinely cares for their loved ones, while others report serious neglect, theft, and unresponsive management. With only a handful of reviews, the picture is inconsistent and worth verifying directly with current families or state inspection reports.
The Good
- Long-tenured staff, some there many years
- Facility described as clean with no odors
- 24/7 licensed nursing care on-site
- Hospice and end-of-life care coordination
- On-site PT, OT, and speech therapy
The Bad
- Multiple reports of neglectful, rough, or uncaring aides
- One report of theft of residents' clothing by staff
- One report of an unconcerned, rude administrator
- One report of unreported COVID cases among staff
AI-generated from reviews and community data.
Oak Knoll Skilled Nursing & Rehabilitation Center is a senior living community in Ferguson, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 12 reviews.
About Oak Knoll Skilled Nursing & Rehabilitation Center
Oak Knoll Skilled Nursing & Rehabilitation Center is a family-owned skilled nursing and long-term care facility in Ferguson, Missouri, serving the St. Louis, Florissant, and North County areas. Operating since 1948, the center provides 24/7 licensed nursing care with personalized treatment plans and state-of-the-art therapy services to residents requiring skilled nursing, rehabilitation, and long-term care.
The facility offers comprehensive medical and therapeutic support including physical, occupational, and speech therapy in a state-of-the-art gym. Specialty services include behavioral health support and compassionate end-of-life care coordinated by the clinical team. Short-term rehabilitation services are available for patients recovering from surgery, hospitalization, or illness, with most stays covered by Medicare.
Oak Knoll features a newly constructed building with private rooms, indoor and outdoor recreational areas, and an open elegant dining room. The community emphasizes creating a homelike environment while addressing medical needs, with nutritious dining, engaging activities, and personal care services. Additional support includes social services, housekeeping, laundry, maintenance, and daily activities.
The facility is Medicare and Medicaid certified and accepts private insurance and private pay options. The community maintains visiting hours Monday through Friday from 9am to 5pm, with weekend visits available by appointment.
Types of Care at Oak Knoll Skilled Nursing & Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Oak Knoll Skilled Nursing & Rehabilitation Center
3.9overall · 12 ratings combined
3.9★ on Google (12)
Tina Bell
Dec 2024
My sister has been living here for 5 years and they really do a great job the staff really do care and take good care of the residents. Most of the staff have been working here for a long time which I think speaks volumes.
V. Eileen
Sep 2023
The administrator was unconcerned, rude and disrespectful. They had staff stealing from residents and did nothing about it. Clothes were taken and residents were wearing clothes that was not theirs. The aides on staff did not care for the residents with compassion. They were rough and mean. The food was not prepared and served as though they were eating it. The residents who were not able to feed themselves were left sitting against the wall waiting for the staff to get to them, then the staff fed them as though they hated having to do their job. Its not a place I would ever recommend.
David Turner
Oct 2022
They have 9 people in this facility with covid and not telling anybody about it. The residents family dont even know about. I call the d.o.n and she told me she doesn't care. They are still having people with covid work around the residents and it's not safe. If anybody can help me report them please tell me how thanks
Brian Williams
Jul 2021
This is a horrible place. They let my family member sleep all day, and did not help with my family member's hygiene care. Do not trust this poor staff with your family member's well-being!
Government Inspection History
7 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 11, 2025Health Complaint1 citation
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025
May 28, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 20, 2025
Apr 3, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025
May 24, 2024Fire Safety StandardHealth Standard11 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Nov 15, 2023Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 30, 2023
Nov 11, 2022Fire Safety StandardHealth Standard25 citations
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2023
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 11, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 11, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 26, 2022
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 26, 2022
Sep 24, 2019Fire Safety StandardHealth Standard17 citations
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
Meet requirements for the use of electrical equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2019
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2019
Honor the resident's right to manage his or her financial affairs.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 8, 2019
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 8, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Oak Knoll Skilled Nursing & Rehabilitation Center offer?
Oak Knoll Skilled Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Oak Knoll Skilled Nursing & Rehabilitation Center located?
Oak Knoll Skilled Nursing & Rehabilitation Center is located at 37 North Clark Avenue in Ferguson, Missouri.
What do families say about Oak Knoll Skilled Nursing & Rehabilitation Center?
Reviews of Oak Knoll are sharply split: some families describe a clean, long-tenured staff that genuinely cares for their loved ones, while others report serious neglect, theft, and unresponsive management. With only a handful of reviews, the picture is inconsistent and worth verifying directly with current families or state inspection reports.
How did Oak Knoll Skilled Nursing & Rehabilitation Center do on recent health and safety inspections?
Oak Knoll Skilled Nursing & Rehabilitation Center had 7 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Oak Knoll Skilled Nursing & Rehabilitation Center?
Submit the Request Information form on this page to connect with Oak Knoll Skilled Nursing & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Oak Knoll Skilled Nursing & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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