Northwest Healthcare Center

Karate Davis

Oct 2025

via Google ↗

I Karate Davis have been to Northwest Health & Rehab on several occasions and would recommend this place for any one who needs rehab. The staff here are excellent and give good care.

Craig Peterson

Oct 2025

via Google ↗

I have been at the nursing home for approximately 5 years now. They recently changed administrator's and her name is Stephanie and also the new DON named Joan which are doing an excellent job running the place. What I like about them is they have an open door policy for the residents and will always be there to listen to you and if you have problem they will fix it. All the nurse's are very professional and do there job's. All the GNAs are very prompt at answering the call lights and helping with whatever you need. I have only had a few issues in all the time I've been here and Stephanie or Joan would help me resolve the issues. The nursing home and rooms are very clean. If you need a nursing home and rehabilitation center for your love one to stay long term or rehab then I would place them here because I know that they will be in good hands.All the staff are very polite to everyone and they all are my family. I have to give a big shout out to the administrator Stephanie and the DON Joan which are doing and excellent job running the nursing home. I have to mention Tanchell who is the activity director and does a fantastic job. I want to mention Tracy who runs the rehab and her staff who do rehabilitation with you and get you to the point you can go home. I also want to mention the smoke aide's Beverly and Kenya who do a great job. In closing I would choose this nursing for my love one if they needed to be here. In my honest opinion I would give it 5 stars. I also want to mention Debbie who is the admissions director and does a great job at what she does kudos to her. Thanks

Angel Marriott

Mar 2024

via Google ↗

If I could give this place a 0 star rating I would. Nurse are rude and GNA's are too overwork to care about the residents. My father in law came to this facility around March 1st and not even a week later they claim he had an unwitnessed fall. He was sent to Sinai Hospital where he needed to be intubated and is currently in the ICU. This facility is hiding the truth about what really happened because why would you leave someone who has dementia unattended and they knew my father in law was demented. Also when he was there they never changed his clothes when we went to visit he the second day he was there he still had on the same clothes and lied about not having extra clothes for him to wear. Moral of the story do not send your family members here because they will end up in the ICU or worst... Dead!

Janet Johnson

Sep 2023

via Google ↗

My brother was in this facility for three months with end stage dementia. While the building is old and not fancy, I found it to be clean, beginning with the parking lot. The staff were kind and compassionate. The people at the front desk were usually very cheerful and gave a warm welcome upon entering. The gentleman who worked there was especially kind! Whenever I visited my brother, he was clean and it was apparent they were doing everything possible to keep him safe. I never heard any of the staff complain and usually they responded to my requests. Working in a care facility such as this is not easy. People are quick to find fault. I have chosen to dwell on the good. It can't be easy watching people you have cared for die. As my brother was dying, Theresa, the Administrator came and asked me what I needed. "Anything at all she said. Then the dietician came in with a cart full of snacks in case I wanted anything. She said, "The people here are my family!" On the whole, my experience with Northwest was a positive one.

Miracle Holt

Apr 2019

via Google ↗

Well, when I first got here, I had a rough time. I was really sick. But as time grew on, I got the hang of things. The staff here is beyond wonderful and will bend over backwards to try and help you get better! I can truly say this staff is more like an extended family. At all hours, the people really make the rehab a joyful experience. Activities are plentiful and intuitive. The Activities staff is tremendous at being resourceful and they know how to get the patients to interact. No one is left out. From there seasonal themes, to their Culinary Corner, Activities has you covered on keeping the day busy and enjoyable! PT(Physical Therapy) is a true joy to work with. They know what they can do to get the most out of you. They will have you even surprising yourself with what you are able to accomplish! The administration staff here is the cream of the crop! They do their absolute best to help in any way. So all in all, my experience here at this facility has been the best. The people here really make this place come alive! Everyone knows their position and everyone knows it well. The main thing I love is the interaction with the staff. It's great at all times! You always have someone who will LISTEN to your concerns and they are usually addressed quickly. Love my experience here and if I could, I would give them 20 stars! They are absolutely amazing in making the most out of what they have, and in my book that really says a lot about the people here!!