MyLivingChoice

Northwest Florida Community Hospital

1360 Brickyard Rd

2.8(176 ratings)· Chipley average: 2.9

Northwest Florida Community Hospital, photo 11 / 5

Quick Facts

Total units
34
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
34

What Families Think

Reviews for Northwest Florida Community Hospital largely reflect experiences with its emergency and outpatient services rather than long-term residential care, and are dominated by serious complaints about diagnosis, discharge decisions, and billing practices. A few reviewers noted friendly staff during specific procedures, but the overall tone across the 176 Google reviews is negative.

The Good

  • One reviewer praised attentive staff during an ultrasound visit
  • Newer staff members described as helpful moving a patient

The Bad

  • Multiple reports of missed fractures and misdiagnosis on X-rays
  • One account of discharge with dangerously high blood pressure
  • Reports of high, non-negotiable charges with no payment plan options
  • Several reviewers described rude or dismissive front-desk and nursing staff

AI-generated from reviews and community data.

Northwest Florida Community Hospital is a senior living community in Chipley, Florida offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.8 out of 5 across 176 reviews.

About Northwest Florida Community Hospital

Northwest Florida Community Hospital is a skilled nursing / long term care community in Chipley, Florida. The community is licensed for up to 34 residents.

Families rate Northwest Florida Community Hospital 2.8 out of 5 based on 176 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Northwest Florida Community Hospital

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Northwest Florida Community Hospital

2.8overall · 176 ratings combined

2.8★ on Google (176)

Laura Jones

Jun 2026

via Google

Predatory is the only word that can describe this hospital. 4th Highest poverty level in Florida and want $250 for an Xray. No payment plan, No exceptions. Disgusting. No pricing posted online (against the law). I hope this place shuts down soon. Community would be better without it. That horrible big lady with the black hair at the ER desk needs fired. She has single handedly destroyed what little customer service that place did have. You can tell her coworkers are in fear of her. It’s pathetic.

Mollie

May 2026

via Google

Last time I went to this hospital a few years ago, they missed a fracture in my jaw and in my wrist. Even though they took xrays. They were discovered a week later, by my dentist and then by my orthopedic Dr. I wish I had remembered this,before I got there tonight, to check out my possibly broken foot. Visit from dr was less than 3 seconds. He didn't touch or look at my foot from a distance closer than 3 feet away. I am going to go to my orthopedic surgeon ASAP. Nobody should go to this hospital. Drive to enterprise, Dothan, Panama city if you live in the middle of nowhere like I do.

FLgardener67

May 2026

via Google

My relative had a stroke and was discharged the next day with a blood pressure of 180/100. You're putting your life in your own hands going to this medical facility. He should have went to Panama City, at least they would not have discharged him until his blood pressure was stable.

Cristina Messer

Apr 2026

via Google

Go anywhere but here. The staff are rude, and try to push you out even though they just gave u pain meds and are waiting for your ride. My husband broke his heel the only thing they did was give him a shot of pain meds and took an X-ray and basically kicked him out. Checked him out without his knowledge. Shame on y'all. The only people that were nice were the new guys that pushed his wheeler chair out.

Chris S

Mar 2026

via Google

Went there today to to get a ultrasound. Everyone was really nice and tentative from the moment I got there. Until the nurse came in to ask me what was going on. She really seemed like she didn't want to do her job or she was just trying to discredit my medical needs. Not sure which one it was or if it was either of those reasons why but she finally did as she was told and I got my ultrasound done regardless of her being focused on trying to tell me something. She really presented herself as if she didn't know that gallstones couldn't be easily picked up on a CT scan or that even cholesterol-based gallstones even exist. Anywho she ordered the ultrasound after she finally pulled her head out of her you know what. I have a heart condition from birth and I don't have time for pissing contests. But besides that everything was great

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 2, 2025Fire Safety StandardHealth Standard1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026

Sep 24, 2024Fire Safety StandardHealth Standard2 citations
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2024

Oct 5, 2023Fire Safety StandardHealth Standard11 citations
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2023

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Have properly sized and located compartments to protect residents from smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Northwest Florida Community Hospital offer?

Northwest Florida Community Hospital offers Skilled Nursing / Long Term Care.

Where is Northwest Florida Community Hospital located?

Northwest Florida Community Hospital is located at 1360 Brickyard Rd in Chipley, Florida.

What do families say about Northwest Florida Community Hospital?

Reviews for Northwest Florida Community Hospital largely reflect experiences with its emergency and outpatient services rather than long-term residential care, and are dominated by serious complaints about diagnosis, discharge decisions, and billing practices. A few reviewers noted friendly staff during specific procedures, but the overall tone across the 176 Google reviews is negative.

How did Northwest Florida Community Hospital do on recent health and safety inspections?

Northwest Florida Community Hospital had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Northwest Florida Community Hospital?

Submit the Request Information form on this page to connect with Northwest Florida Community Hospital and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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