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Northstar Post Acute

2898 Highway 50 East

4.1(9 ratings)· Carson City average: 4.2

Northstar Post Acute — photo 11 / 2

Quick Facts

Total units
73
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
73
Room type
Private rooms only, no shared rooms
CMS quality rating
Four-Star Quality Measures rating from CMS

What Families Think

Reviews for Northstar Post Acute are largely positive, with several families praising the warmth of the staff and noting improvements in care over time. However, one detailed and severe report describes neglect, unsanitary conditions, and troubling claims about how DNR patients were treated, which stands in stark contrast to the other feedback.

The Good

  • Multiple reviewers describe staff as kind and family-like
  • Activities director specifically praised for dedication to residents
  • One reviewer noted care improved after admission
  • Staff greet visitors warmly, per multiple reports
  • Private rooms only for resident comfort

The Bad

  • One detailed report of severe neglect, filthy rooms, and unaddressed call buttons
  • Same report alleges DNR patients were not fed or bathed
  • One account describes overflowing urine bags and lack of basic hygiene care

AI-generated from reviews and community data.

About Northstar Post Acute

Northstar Post Acute in Carson City, Nevada is a skilled nursing facility offering rehabilitation and long-term care. The community provides post-operative care and support following illness or injury, serving as both a short-term rehabilitation center and long-term care home.

The facility features private rooms only, designed to maximize resident comfort and privacy. Residents are encouraged to bring personal items and comforts from home to make their stay as pleasant as possible, with the facility's team ready to assist with any needs.

Northstar Post Acute has been recognized by the Centers for Medicaid and Medicare Services as a Four-Star Quality Measures Rated facility, with ratings based on health inspections, staffing, and quality measures. The community maintains an activities program and emphasizes personalized care and resident engagement.

The staff includes nurses, housekeeping, administration, and an activities director, with the facility emphasizing communication with families and compassionate, dignified care for residents throughout their stay.

Types of Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.1overall · 9 ratings combined

4.1★ on Google (9)

Linda Barbera

Jul 2026

via Google

I have been visiting Northstar approximately five years, as a Eucharistic Minister from St Teresa of Avila Church. I’ve always been impressed by the friendliness and caring attitude of the nurses and staff. I want to give a double thumbs up, and a loving heart, to Tiffany, the Director of activities. She is dedicated to the residents and you are so very privileged to have her as part of the team.

Phil Seslar

Jun 2026

via Google

When my mom was admitted here I had my doubts but the staff has gotten so much better from before I would recommend this facility to anyone they always greet me with a smile every day i show up

Elizabeth Pinuelas

Jun 2026

via Google

Amazing place, great and kind staff. Highly recommended!

Jolanduh Deortega

Jun 2026

via Google

If I could give minus stars I would. Most traumatic experience me and my family ever had. Filthy, rooms, food on the floors, nurse button hanging inside trash cans, on the floor or anywhere but near the patient, urine bags full and over flowing, no care or help whatsoever. My brother was neglected and ignored, dirty filthy, no blankets, half sliding off his bed, everytime we or the rest of the family visited. I threatened to file a police report and ischmael the director asked us to give him time to fix it. Next time I went there, my brother was knocked out on morphine so he couldn't complain to me. My brother had terminal prostate cancer but lived without any medication or treatment for 10 years. He didn't like the feeling of pain meds, and when we last saw him he was eating tamales, guacamole, raspberries and Gatorade because we brought it but then when our older brother and his girlfriend visited our brother was knocked out on morphine and some other meds. This place is rotten to the core, no one cares or helps those who cant walk or reach for their own food. My brother told me they had poured cold water on him and refused to help him because he was DNR. The nurse confirmed to me that DNR dont get fed, bathed etc. One of the nurses gave us the number to complain to the authorities but by the time we went back, my brother was dead. He survived years without doctors, but died in less than 2 months at Northstar Post Acute. My brother was a Marine Veteran and deserved a whole lot better. I have photos I'll up load a little later.

Sulaiman Bangura

May 2026

via Google

The care and attention at North Star Post Acute is outstanding. The staff treats residents like family and creates a welcoming, supportive environment. You can tell they genuinely care about the people they serve. Thank you to the entire team for all that you do

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Frequently Asked Questions

What types of care does Northstar Post Acute offer?

Northstar Post Acute offers Skilled Nursing / Long Term Care.

Where is Northstar Post Acute located?

Northstar Post Acute is located at 2898 Highway 50 East in Carson City, Nevada.

What do families say about Northstar Post Acute?

Reviews for Northstar Post Acute are largely positive, with several families praising the warmth of the staff and noting improvements in care over time. However, one detailed and severe report describes neglect, unsanitary conditions, and troubling claims about how DNR patients were treated, which stands in stark contrast to the other feedback.

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