MyLivingChoice

Northgate Postacute Care

40 Professional Center Parkway

4(25 ratings)· San Rafael average: 4.1

Northgate Postacute Care, photo 11 / 2

Quick Facts

Total units
52
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
52
Onsite specialty care
Podiatry, dental, and optometry services onsite
Admissions schedule
Accepts new admissions seven days a week
Physician availability
Physician on-call with 24-hour nursing coverage
Therapy focus
Orthopedic recovery and joint replacement therapy offered

What Families Think

Reviewers consistently praise Northgate Postacute Care for its cleanliness, friendly staff, and attentive nursing care. Google reviewers, including a hospice liaison, describe individualized attention and a welcoming atmosphere, with the facility earning a 4.0 rating across 25 reviews. There is limited review volume, so the picture is based on a small number of accounts.

The Good

  • Reviewers repeatedly note exceptional cleanliness
  • Warm, friendly, and professional staff
  • Individualized, attentive nursing care noted by hospice liaison
  • Frequent activities and social engagement opportunities
  • Positive tour experiences with admissions staff

The Bad

  • Only a small number of reviews available to assess consistency

AI-generated from reviews and community data.

Northgate Postacute Care is a senior living community in San Rafael, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 25 reviews.

About Northgate Postacute Care

Northgate Postacute Care is a skilled nursing facility in San Rafael, California, providing continuous nursing, medical, and health and social services on a 24-hour basis under physician-directed care and registered nurse supervision.

The facility offers physical and occupational therapy, orthopedic recovery, and joint replacement therapy. Nursing staff provide companion care and support with daily activities, with the goal of helping residents reach a degree of self-care in essential daily living. The management team brings combined experience of over 40 years in the medical field.

Onsite services include podiatry, dental, and optometry care, as well as social services. The facility features restaurant-style dining, a beauty shop, and multi-denominational religious services. Activities and educational programs are available for staff, community members, and leaders to support the special needs of the diverse community.

Northgate Postacute Care maintains 24-hour nursing care with a physician on-call and accepts admissions seven days a week.

Types of Care at Northgate Postacute Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Northgate Postacute Care

4overall · 25 ratings combined

4★ on Google (25)

Janelle Jacoban

May 2026

via Google

I am writing to share my experience with this nursing facility, and overall, I would rate it as excellent. From the moment I visit, the staff is warm friendly, and professional. As a Hospice community liaison, it is very important to me to connect with staff and residents. The staff is friendly, caring and extends the highest level of support. I can tell that the folks that are being cared for there are receiving the best level of attention and it is my joy and honor to visit this facility. If it were my friend or family member, I would feel very comfortable with them residing at Northgate. The team is professional, compassionate, and attentive. Notably, the nursing team consistently provides thoughtful and individualized care. The facility itself is clean, well-maintained, and welcoming. Common areas are comfortable and encourage social interaction, while resident rooms are kept tidy Activities and programs are another strong point. There are frequent opportunities for residents to stay engaged, whether through group events, recreational activities, or quiet hobbies. This helps create a positive and lively atmosphere and I feel greatly appreciative to contribute. Overall, I would strongly recommend this nursing facility to anyone seeking a safe, supportive, and caring environment for their loved one.

Litzy lopez

Apr 2026

via Google

A great layout of the facility and smelt very fresh unlike other facilities. 10/10 of cleanliness. must tour the facility.

LITA BROWN

Apr 2026

via Google

Great staff and management. Clean and nice atmosphere.

Tyler Alejos

Apr 2026

via Google

Administrator Kent and admissions/marketer are very friendly and kind

Sneha Shrestha

Apr 2026

via Google

Shahil was a great marketer who gave me a tour of the facility, it was a great interaction!

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Ask about availability, pricing, or a tour. Your details go only to Northgate Postacute Care, never sold or shared.

Government Inspection History

13 inspection visits in the last three years, 89 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 7, 2026Health Complaint2 citations
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2026

Aug 21, 2025Fire Safety StandardHealth Standard23 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Put firmly secured handrails on each side of hallways.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2025

Mar 28, 2025Health Complaint2 citations
  • Give residents a notice of rights, rules, services and charges.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

  • Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 2, 2025

Mar 17, 2025Fire Safety Complaint2 citations
  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 18, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 18, 2025

Mar 6, 2025Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2025

Mar 3, 2025Health Complaint1 citation
  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Jan 9, 2025Health Complaint1 citation
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 15, 2025

Dec 3, 2024Health Complaint1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 18, 2024

Jun 19, 2024Health Complaint2 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024

Dec 14, 2023Health Complaint2 citations
  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

Sep 29, 2023Health Complaint8 citations
  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Nov 24, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 27, 2023

Sep 24, 2021Fire Safety StandardHealth Standard18 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2021

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021

  • Perform COVID19 testing on residents and staff.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021

  • Have an alternate power supply for its alarm system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2021

  • Provide emergency officials' contact information.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2021

  • Provide primary/alternate means for communication.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

Feb 3, 2020Fire Safety StandardHealth Standard26 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Oct 13, 2020

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 13, 2020

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Provide primary/alternate means for communication.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Establish staff and initial training requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Properly provide smoke detection systems in areas open to corridors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 13, 2020

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Northgate Postacute Care offer?

Northgate Postacute Care offers Skilled Nursing / Long Term Care.

Where is Northgate Postacute Care located?

Northgate Postacute Care is located at 40 Professional Center Parkway in San Rafael, California.

What do families say about Northgate Postacute Care?

Reviewers consistently praise Northgate Postacute Care for its cleanliness, friendly staff, and attentive nursing care. Google reviewers, including a hospice liaison, describe individualized attention and a welcoming atmosphere, with the facility earning a 4.0 rating across 25 reviews. There is limited review volume, so the picture is based on a small number of accounts.

How did Northgate Postacute Care do on recent health and safety inspections?

Northgate Postacute Care had 13 government inspection visits in the last three years, with 89 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Northgate Postacute Care?

Submit the Request Information form on this page to connect with Northgate Postacute Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Northgate Postacute Care? Claim this listing to update photos, pricing, and details. It's free.

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