Northern Home Care, INC
42 W 2nd St #3
Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 1993
Home Health Compare
Northern Home Care, INC is a home health agency serving Pentwater, Michigan offering Home Health.
About Northern Home Care, INC
Northern Home Care, INC is a Medicare-certified home health agency serving Pentwater, MI and has been Medicare certified since 1993. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.
Medicare rates the quality of patient care at Northern Home Care, INC 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Northern Home Care, INC
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Medicare Quality of Care
Northern Home Care, INC is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety83%US 82%
85 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community79%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Same as
How patients did
- Care started within 2 days of referral93%US 94%
- Patients got better at walking or moving around64%US 83%
- Patients got better at getting in and out of bed75%US 83%
- Patients got better at bathing72%US 86%
- Patients' breathing improved69%US 85%
- Patients got better at taking medications correctly62%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations63%US 61%
Service area
Northern Home Care, INC reports serving 40 ZIP codes, including Muskegon, Arcadia, Baldwin, Bear Lake, Benzonia, Big Rapids, Bitely, Branch, Brethren, Custer and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237243. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Northern Home Care, INC offer?
Northern Home Care, INC offers Home Health.
Where is Northern Home Care, INC located?
Northern Home Care, INC is located at 42 W 2nd St #3 in Pentwater, Michigan.
Does Medicare cover care from Northern Home Care, INC?
Yes. Northern Home Care, INC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Northern Home Care, INC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Northern Home Care, INC?
Submit the Request Information form on this page to connect with Northern Home Care, INC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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