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Northbrook Health and Rehab is a skilled nursing and rehab facility where many families describe staff—CNAs, nurses, and administrators—as caring and responsive, especially during hospice and rehab stays. However, a couple of reviewers reported serious concerns about staffing cuts and one instance of neglect following a change in ownership, which is worth asking about directly.
AI-generated from reviews and community data.
Northbrook Health and Rehab is a senior living community in Northbrook, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 77 reviews.
Northbrook Health and Rehab in Northbrook, Illinois offers skilled rehabilitation, memory care, and specialty wound care services. The facility has earned the highest rating from the Centers for Medicare & Medicaid Services.
The community provides comprehensive medical support including medication administration, doctor appointment scheduling, and nursing care. Staff assist residents with activities of daily living and personal care needs, with attention to maintaining clean rooms and comfortable accommodations.
Residents can enjoy various amenities including cable TV, Wi-Fi, and diverse dining options. The facility offers live entertainment and a rooftop terrace for outdoor relaxation. Inviting common spaces are available throughout the community for social activities and quiet moments.
The staff across all departments—including housekeeping, maintenance, certified nursing assistants, and nurses—are described as supportive, friendly, and attentive to resident comfort and well-being. The facility accepts most insurance plans, Medicare, Medicaid, and Medicaid pending.
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Help Me Choose4.2overall · 77 ratings combined
4.2★ on Google (77)
L C
Jun 2026
I'm actively looking elsewhere to move my grandpa after discovering him in his own feces. This is unacceptable and all the Administrator and Director of Nursing could do was to blame cost cutting measures because of ownership that took over the place. Omg!!
A KN
Jun 2026
The staff here truly care about the residents. The CNAs and nurses are always willing to go above and beyond. The building is clean and full of friendly faces. It’s clear that everyone here takes pride in what they do.
J P
Jun 2026
Got my grandma out of here after the Admin told me this place was taken over by some cost cutting owners from Waukegan. I was just complaining to him about the staffing and he blamed it all on new ownership. He said "you'll get everything the Waukegan facility gets and more".....I definitely do not recommend this place for your elderly loved ones.
Simply CPR LLC
Mar 2026
I came in for a tour and was incredibly impressed with the recent renovations, cleanliness, and friendly team! The patients seem genuinely happy to be there! The administrator, Director of nursing and social worker made my team and I so comfortable and welcome. I cannot say enough good things about this place!
G Z
Jan 2026
This review is based on my own experiences. After extensive hospital stay 86 years old Mom started rehab here. Rehab team is Very Good, week after week they work hard to get Mom back on her feet. They try everything ,new treatments,new techniques no matter how many excuses she came up with . She improved allot ,but at the end couldn’t get back to her base line because of her new condition.After months of trying ,Mom decided to stay here for good as resident. People that work here truly care .From darling young lady at Reception who helped me many times with delivering food I dropped off to Moms room to cleaning lady who worked here for over 20 years taking pride in what she does best. This are just few staff members ( in my opinion) who going above and beyond everyday to make a difference. Starting from Administrator -Taylor who is hands on and always able to find solutions to any problem arising, he personally helped my Mom move to another room ( when I couldn’t be there) . Alicia who helped guide us with many details on care meetings. LU who is head of nursing and overseeing care always watches closely that all assistance and support from Nurses and CNAs beyond expectations. Slava at the office -was one of first people to advise me on this facility ,also did everything possible to assist with becoming resident.Often visiting Mom in her room making sure everything was okay. Kitchen manager is super kind and helpful. I agree with comment that furniture need updating and allot of room for improvement on nutritional value in meals,but Overall , human factor is most important for us and Mom. It heartwarming to know that this Team is solid and helpful. Thank You for your hard work.
Northbrook Health and Rehab offers Skilled Nursing / Long Term Care.
Northbrook Health and Rehab is located at 4101 Lake Cook Road in Northbrook, Illinois.
Northbrook Health and Rehab is a skilled nursing and rehab facility where many families describe staff—CNAs, nurses, and administrators—as caring and responsive, especially during hospice and rehab stays. However, a couple of reviewers reported serious concerns about staffing cuts and one instance of neglect following a change in ownership, which is worth asking about directly.
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