North Oaks Memory Care

Andrea Gibson

Mar 2026

via Google ↗

North Oaks Memory Care is a beautiful community - designed intentionally for memory care services. While nestled in a beautiful neighborhood in North Oaks around local shops and stores; it’s tucked back in a quiet, peaceful and safe area. North Oaks is currently going through a refresh program that will make the community shine even more! North Oaks is a highly recommended community with caring and compassionate team members ready to care for your loved one, just like family!

Ted Kenseth

Mar 2026

via Google ↗

My wife was at North Oaks for over three years, and I’m thankful that she was. During that time, I was there almost every day to help and support her and the staff. Through those three years, I did not meet a staff member that didn’t truly care about her or the other residents. I knew she would be well-cared for when I was not there. The facility was kept clean, and the food was always good. I now volunteer there.

soile anderson

Oct 2024

via Google ↗

Brookdale North Oaks Memory Care Facility has been an extremely disappointing experience for us. My husband transitioned from Brookdale, Palm Springs to Brookdale North Oaks, expecting the same level of care, but what we encountered was far from it. Despite paying over $12,000 per month, the facility failed to deliver the advertised services. The quality of care was extremely poor. Cleaning, brushing teeth, shaving, and changing clothes were often neglected. We even hired additional staff to ensure my husband received the attention he needed for up to 7 hours a day, but the basic tasks were still left unattended most of the time. Exercise was minimal, leading to my husband being placed in a wheelchair for easier handling. Medical attention was also subpar, with basic blood pressure checks and other tests rarely conducted. Ultimately, we had to move back to Brookdale, Palm Desert, which has been a night and day difference. Not only is the service vastly better, but it is also more affordable compared to North Oaks Memory Care. I would not recommend Brookdale North Oaks to anyone seeking reliable and compassionate care for their loved ones.

Diane B Follestad

Jun 2021

via Google ↗

Thank you for making my Mom feel welcome at Brookdale and for encouraging her to engage in exercise and the other lovely activities that you organize each day. My Mom's activity level throughout the day improved as did her appetite and health. I think she felt empowered by walking to the eating area and exercise area, we also enjoyed the patios. Visiting my Mom at Brookdale, seeing that she dressed every day and more active made visits was so wonderful and provided us with great comfort. Thanks to all of the friendly staff and also allowing visits from pets:)

Sue Menter

Jun 2016

via Google ↗

My mom lived at the North Oaks residence for 10 years and just passed away last week. The exceptional care and attention she received here by the loving care givers, we believe extended her life by many years. The staff became an extended family to my mom and to us. This was the third assisted living place where mom lived, but the only place where when I left her after a visit, I did not have to worry about her constantly and hope the staff was taking good care of her. Brookdale North Oaks has been a loving home for mom for a decade and provided me piece of mind over all those years that has been a invaluable gift to a child of a parent with dementia. I would recommend them to anyone who has a parent in need of exceptional memory care.