MyLivingChoice

North Mountain Medical & Rehab Center

9155 North Third Street

4(319 ratings)· Phoenix average: 4.3

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North Mountain Medical & Rehab Center, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
164
Specialized medical capacity
Manages ventilator management and dialysis needs
Physician oversight model
24-hour nursing under in-house physicians
Government quality rating
5-star overall rating from Medicare.gov

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe a skilled nursing and rehab center with a wide range of experiences: many reviewers praise friendly, attentive staff and effective physical therapy that helped residents regain mobility, while a significant number of others report serious neglect, slow response times, and communication breakdowns with administration. The facility handles complex medical needs like ventilator weaning and dialysis, and treats respiratory care as a specialty, but reviews are sharply divided on whether staffing levels keep pace with those needs.

What reviewers praise

  • Staff frequently praised as friendly and caring
  • Effective physical/occupational therapy helping residents regain mobility
  • Facility often described as clean with pleasant smell
  • Handles complex needs like ventilator weaning and dialysis
  • Responsive coordination with hospitals and transport services
  • Good communication reported in several positive stays

What reviewers flag

  • Multiple reports of neglect: residents left in soiled briefs for hours
  • Several reviewers describe understaffing and slow call-button response
  • Reports of medication or prescription errors at discharge
  • One report of delayed wound care leading to sepsis and death

AI-generated from reviews and community data.

North Mountain Medical & Rehab Center is a senior living community in Phoenix, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 275 reviews.

About North Mountain Medical & Rehab Center

North Mountain Medical & Rehabilitation Center is a nursing home offering short-term and long-term rehabilitation care in Phoenix, Arizona. The facility provides 24-hour nursing care under the direction of in-house physicians, with a focus on respiratory therapy alongside general medical and rehabilitative services.

The center delivers comprehensive rehabilitation tailored to individual needs, combining therapeutic approaches with hands-on care. Services include physical therapy, respiratory care, and medical treatment plans developed collaboratively with residents, families, and healthcare providers. The nursing staff and therapy teams work to help residents regain strength and mobility while addressing complex medical needs such as ventilator management and dialysis.

North Mountain offers a wide variety of daily activities designed to keep residents engaged and active, with a monthly calendar providing options throughout the day. The facility has earned a 5-star overall rating from Medicare.gov.

Types of Care at North Mountain Medical & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of North Mountain Medical & Rehab Center

4overall · 319 ratings combined

4.2★ on Google (275) · 2.7★ on Yelp (44) · Yelp page ↗

Enrico Banal

Jun 2026

via Google ↗ · Report

I’m a placement coordinator who happened to help 2 of their patients find a group home. Summer Crawford, the Social Worker from North Mountain was very helpful in providing all the paperwork the group home owner needed. She accompanied me and introduced me to these patients. I noticed she had a good relationship with their patients probably because she talk to them in a very calm voice. Next time I came to visit the patients, I went straight to the nurses who were so willing to assist as I talk to the patient before moving to the group home. I’m looking forward to help them assist their next potential patient who will be needing a placement.

Stanley Gibson

Jun 2026

via Google ↗ · Report

I was very pleased with the help I received while at North Mountain Medical and Rehabilitation Center. I wish I could have been able to stay longer. Hopefully I will be welcomed back if I need to again. Rosario, Esmeralda, Anna on 3rd floor, Krysta, Seline, Caleb, David, Tezni, and Ashley and others were all amazing and very helpful when I needed it. And thank you Brenna for helping as well. Once I get my insurance straightened out or better than it is now, I would love to be there again. I miss you all and have a great day ❤️

Machele Corcoran

Jun 2026

via Google ↗ · Report

My brother is here the great care he receives and the staff is wonderful I would recommend this facility to anyone

michael t mcgee

Apr 2026

via Google ↗ · Report

Super clean friendly staff great food would recommend to anyone who needs help

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MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and North Mountain Medical & Rehab Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 7 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 25, 2025Health ComplaintHealth Standard2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 9, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2026

Dec 2, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

Sep 1, 2023Fire Safety StandardHealth StandardNo citations
Jul 14, 2022Fire Safety StandardHealth Standard1 citation
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2022

Feb 7, 2020Fire Safety Standard3 citations
  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Mountain Medical & Rehab Center offer?

North Mountain Medical & Rehab Center offers Skilled Nursing / Long Term Care.

How much does North Mountain Medical & Rehab Center cost?

North Mountain Medical & Rehab Center has not published its pricing. For context, communities in Phoenix that publish rates start around $5,227 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is North Mountain Medical & Rehab Center located?

North Mountain Medical & Rehab Center is located at 9155 North Third Street in Phoenix, Arizona.

What do families say about North Mountain Medical & Rehab Center?

North Mountain Medical & Rehab Center carries a 4.2 out of 5 rating from 275 Google reviews. Families describe a skilled nursing and rehab center with a wide range of experiences: many reviewers praise friendly, attentive staff and effective physical therapy that helped residents regain mobility, while a significant number of others report serious neglect, slow response times, and communication breakdowns with administration. The facility handles complex medical needs like ventilator weaning and dialysis, and treats respiratory care as a specialty, but reviews are sharply divided on whether staffing levels keep pace with those needs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did North Mountain Medical & Rehab Center do on recent health and safety inspections?

North Mountain Medical & Rehab Center had 5 government inspection visits in the last three years, with 7 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Mountain Medical & Rehab Center?

Submit the Request Information form on this page, or contact North Mountain Medical & Rehab Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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