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Reviews of Norbert Residential Care Facility are sharply split: many families describe a warm, family-run home where staff formed close bonds with residents, especially in personal care, while several other reviewers report serious lapses in care, including delayed medication, unclean linens, and unresolved billing disputes. The community has served Pittsburgh's South Hills area for decades and offers both personal care and memory care.
AI-generated from reviews and community data.
Norbert Residential Care Facility is a senior living community in Pittsburgh, Pennsylvania offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 38 reviews.
Norbert Residential Care Facility is a family-owned personal care and memory care community located in Overbrook, Pittsburgh, Pennsylvania. For over 40 years, it has served South Hills families seeking compassionate care for their loved ones in a warm, home-like setting.
The community offers personal care for seniors who need assistance with meals, medications, bathing, dressing, housekeeping, laundry, supervision, and daily routines. Staff provide medication support and daily assistance to help residents maintain their independence and quality of life.
Norbert's specialized Memory Care Community serves seniors living with Alzheimer's disease, dementia, and memory loss. The memory care program is housed across three individual floors, providing a secure and intimate setting designed to support residents with wandering risk and increased need for structure and care.
The facility serves families throughout Pittsburgh's South Hills region, including Mt. Lebanon, Dormont, Castle Shannon, Baldwin, Brookline, Whitehall, Brentwood, Bethel Park, and nearby communities. Staff take time to understand each loved one's needs and help families determine whether personal care or memory care is the appropriate fit.
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Help Me Choose3.5overall · 38 ratings combined
3.5★ on Google (38)
Gina DiMarco
Apr 2026
Norbert's is a wonderful place for residents! They provide excellent care to their residents and provide a family atmosphere. The staff are professionals and experienced as well. Staff have longevity and loyalty. The administration knows how to treat staff in return staff provide great care and want to do their jobs to the best of their ability. I highly recommend this facility for loved ones.
Christopher Priano
Jan 2026
My parents have lived here for nearly a year and have received great care. During the recent monster snowstorm, I was impressed by the dedication of the staff, many of whom stayed at the facility to ensure that there would be an adequate number of team members to care for residents: much appreciated by this family.
Mary Ann Loerlein
Jan 2026
My dad loves it there , the staff are very caring.
richard king
Jan 2026
I have a family member there for over 4 years now and am very satisficed with them
Katie Huss
Jan 2026
When I had to make this tough decision, I didn’t know where to turn. You hear horror stories. I am so thankful to have found Norbert personal care home and the people who run it. My loved one isn’t just another room number, they actually form relationships with their senior living individuals. They truly care about the people who live in their homes and you can see and feel it. If you ever find yourself having to maw this tough decision, call Norbert before you call the big name senior living centers. You won’t get this kind of care and real human feelings from anywhere else, and there is no price tag you can put on that peace of mind.
Norbert Residential Care Facility offers Assisted Living and Memory Care.
Norbert Residential Care Facility is located at 2413 St Norbert Drive in Pittsburgh, Pennsylvania.
Reviews of Norbert Residential Care Facility are sharply split: many families describe a warm, family-run home where staff formed close bonds with residents, especially in personal care, while several other reviewers report serious lapses in care, including delayed medication, unclean linens, and unresolved billing disputes. The community has served Pittsburgh's South Hills area for decades and offers both personal care and memory care.
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