Sean Somers
Feb 2026
My Mother lived here at Noel Manor for almost two years dealing with short staffing.<br><br>On January 9th of this year she wasn't feeling right. She knocked at a neighbors door and explained that something was wrong with her physically. The neighbor urged her to press her alert button that all residents are issued. Staff showed up and assessed her as fine and she was placed, alone, back into her apartment. I called my Mother randomly an hour later and knew immediately that something was wrong.<br>Her speech was slurred and she was unable to come up with the words she needed.<br>I called 911 immediately, she was experiencing a stroke.<br>Mom spent a week at Meriter hospital and then several weeks at a rehab facility.<br>When we requested her to move into Noel Manor assisted living section, we received a letter from Manager Kelsey, stating that Noel Manor was not a good fit for my Mom due to our family expressing concerns over how situation was handled. They just sent a letter stating their position.<br>Noel Manor then gave us a bill for $2000 for 30 days notice per contract, even though she was admitted to a rehab facility and not even living there..they also took her security deposit.<br>They refused to even negotiate any of this fee, regardless of how all this went down.<br>Unbelievable..beware
