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Nightingale Arkadelphia is a skilled nursing and long-term care community in Arkadelphia, Arkansas, with a high overall Google rating from a small number of reviews. Most reviewers describe warm, attentive staff during hospice and rehab stays, though one detailed review describes a serious lapse in basic care.
AI-generated from reviews and community data.
Nightingale Arkadelphia is a senior living community in Arkadelphia, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 20 reviews.
Nightingale Arkadelphia is a skilled nursing and long-term care facility in Arkadelphia, Arkansas, with a licensed capacity of 100 residents.
Family reviews paint a starkly divided picture. Most families describe attentive, respectful staff who respond promptly to concerns, keep the facility exceptionally clean, and create a warm atmosphere, one family wrote that their loved one "felt very loved, cared for and safe." The building's bright design with abundant greenery around rooms stands out as helping residents feel less institutionalized. However, one family reported a serious incident involving inadequate personal care and lengthy periods without attention to a non-ambulatory resident's basic needs, raising concerns about consistency in care standards across different shifts or situations.
Nightingale Arkadelphia holds a 4.8/5 Google rating across 20 reviews. Prospective residents and families should weigh the predominantly positive feedback about staff warmth and facility cleanliness against the documented gap in care quality, and may want to ask specific questions about supervision protocols and staffing levels during different times of day.
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Help Me Choose4.8overall · 20 ratings combined
4.8★ on Google (20)
B Blackwell
Jun 2026
My dad spent his last few days of hospice here. The nursing staff were lovely and definitely treated my dad and us with such grace and care. The facility is bright and clean, and doesn't smell like some retirement places do. What I really liked was all the greenery that surrounds the building and is visible from all the rooms so it doesn't feel like an institution. It's hard to lose a family member but they made it so much easier.
Team Mayhue
Apr 2026
Nightengale has the best staff. They care about their residents and take such good care of them. My sister is in the best hands here and I never have to worry when I’m not with her. I love this place!
Kim LeMay
Apr 2026
This nursing home left our loved one in a pullup from 1100am until 630pm when we arrived to check on him. The pullup was bulging it was so full. He was also still in the wheel cheer that he was placed in before we left that morning. He cannot wheel himself or move from one space to another. He is coherent and told us he was there all day. As we were speaking to him a staff member came up with in 5mins telling us how she had just started her shift. He was there for over 1 week and had 1 bath. Another day he had thrown up and all they did clean his face but left him in his clothes and it was dried. We had him transferred immediately to another facility. Today that facility said he was throwing up what they believed to be bowel and transferred him to the hospital. They asked if he had pajamas. We had just bought some and hung then in the closet at nightingale. When my husband went back to the facility to ask for them they dont know where they were and claimed they had given all his belongings when he was transferred. We have the receipt to show what was purchased. This place is unacceptable to care for those who cannot care for themselves.
Lisa Heird
Mar 2026
These guys have been absolute ROCKSTARS! From communication to the care they provide our family has NO complaints or bad things to say! My grandmother felt very loved, cared for and safe inside your facility. The staff and everyone was always very sweet, kind, prompt with any need or question had and offered a smile around every corner. Nightengale at Arkadelphia, thank you guys for everything from the care you guys gave to my grandmother to the checking in after her discharge. Keep up the phenomenal work!
Judy Vernor
Feb 2026
My Mom was in rehab after hip surgery. The nurses and CNAs were very respectful and caring. Any concerns we had were immediately addressed! This is by far the cleanest facility I’ve ever been in! Everyone here is wonderful!
4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 28, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Nightingale Arkadelphia offers Skilled Nursing / Long Term Care.
Nightingale Arkadelphia is located at 2701 Twin Rivers Drive in Arkadelphia, Arkansas.
Nightingale Arkadelphia is a skilled nursing and long-term care community in Arkadelphia, Arkansas, with a high overall Google rating from a small number of reviews. Most reviewers describe warm, attentive staff during hospice and rehab stays, though one detailed review describes a serious lapse in basic care.
Nightingale Arkadelphia had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Arkadelphia bring help to the house: daily living, companionship, and respite for family caregivers.
