Nina Insinna
Apr 2026
I was surprised to see how quickly the clothes I brought for my sister were labeled and brought to her room during my visit. Nancy was kind and said to let her know anything about Diane's clothes
Niagara Rehabilitation-Nursing
822 Cedar Avenue
3(93 ratings)· Niagara Falls average: 3.1
Quick Facts
- Total units
- 160
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 160
- Inspections
- View history (46 citations)
- Specialized Therapy
- Infrared light therapy device for pain relief
- Telehealth Access
- Telemedicine partnership with Mobile Primary network
- Ongoing Fitness Support
- Sports trainers keep residents active post-rehab
CMS Care Compare
What Families Think
Niagara Rehabilitation and Nursing Center is a skilled nursing and rehab facility in Niagara Falls that offers specialized therapy services, but reviews are sharply divided. Several families praise specific aides for compassionate, attentive care, while other reviewers report serious concerns about slow response times, missed meals, and delayed medical attention.
The Good
- Individual aides praised as caring and attentive
- Infrared light therapy for pain and circulation
- Open-door visitation policy for families
- Cooking and vocational programs to prep for discharge
The Bad
- Multiple reports of slow or ignored call-button response
- One report of a resident left in wet/dirty bedding
- One report of delayed medical care for a fractured ankle
- One serious allegation of rough handling by staff
AI-generated from reviews and community data.
Niagara Rehabilitation-Nursing is a senior living community in Niagara Falls, New York offering Skilled Nursing / Long Term Care. Families rate it 3.0 out of 5 across 93 reviews.
About Niagara Rehabilitation-Nursing
Niagara Rehabilitation and Nursing Center is a nursing facility in Niagara Falls, New York, offering skilled nursing care and rehabilitation services. The facility emphasizes personalized care, recognizing each resident as a unique individual and encouraging participation in guiding their own care.
The center provides physical therapy using a variety of treatment techniques to help restore movement, reduce pain, and prevent disability. Specialized services include Anodyne Therapy, an infrared light therapy device designed to increase circulation and reduce pain, stiffness, and muscle spasm. The facility staffs professional sports trainers who promote daily exercise and movement for residents who no longer qualify for formal rehabilitation. Telemedicine services are available through a partnership with Mobile Primary, connecting residents to specialized services in the Western New York community.
The facility maintains an open-door visitation policy and offers an inclusive environment where residents can participate in activities and programs. Residents have access to recreational activities and vocational programs, such as cooking instruction to prepare for discharge and community reintegration.
Types of Care at Niagara Rehabilitation-Nursing
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Niagara Rehabilitation-Nursing
3overall · 93 ratings combined
3★ on Google (93)
Will Diamond
Jan 2026
Kevin in charge to wash mom two days in a row slammed her into wall..swearing cussing She is in pain right side.
Life with Chameek
Nov 2025
Update: This administator and workers will tell you nothing but lies. It’s bedridden patients are sometimes skipped for meals. Today is thanksgiving and they never gave her a lunch until someone finally answered the buzzer. They then gave her a pbj, but after contacting head nurse she went and got her some of what was left 2.5 hrs later. I reached out to the administrator and all he said was he passed it to dept heads to review. Aides ignore the buzzers and she sat in a wet bed for well over an hour until I went and got someone. If you complain and advocate for your loved ones, they tell the patients/residents to not contact you. She went in with a fractured ankled and they waited over 5 months to take her to the doctor who tells her it healed wrong and needs to be rebroken. She has declined physically since being here. I now have to see if the pain she feels in her tailbone is a sore or something, because they refuse. This is really heartbreaking to me and I can’t do anything, but report, document and keep a paper trail. I’m physically unable to care for her physically by myself. All I could do was cry today, because I feel so helpless. All I can do is pray for a miracle. PREVIOUS REVIEW- These reviews have to be paid for or fake. I’m giving two stars, because the administrator does at least respond to your email for the most part. My mom is currently their and has been for over 5 months. They don’t provide adequate meals. Imagine being an adult and having to eat 1 hot dog and 5 pretzels for dinner. If you don’t want the nugget size piece of fat with barbecue sauce and 7-8 cold hard fries, you get 1-2 peanut butter jelly sandwiches for your last meal at 5pm. She has been laying in a bed with a broken fractured ankle and can’t walk. They aren’t taking her to her surgical appointments or having the doctor see her for the pain she’s in. They apparently don’t care about the patients just the check. I’m starting to feel they are doing this on purpose, so they can’t leave. I have to find her a better place, but I know their isn’t one in Buffalo. I would tell other things, but don’t want to put a target on my moms back. She is not the only patient and won’t be the last.
Geneva Awtry
Nov 2025
they dropped my mom on the day she was going to sign herself out and sometimes left her in bed with the same dirty sheets and sometimes didn’t bathe her or clean her wounds some of the morning staff was nice to her
Drena Wade
Nov 2024
The two i was most impressed with in the care of my sister were her aides, Jessica and Chandler from the third floor. She didn't have Jessica as often as i would of liked but when she did she took excellent care of her. She is a very caring person who you can tell she loves her job. Chandler was excellent also, she always greeted us with a smile and was always willing to do what she needed to do for my sister. She was very caring and always took the time to listen to you.
Government Inspection History
8 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 8, 2026Health Complaint1 citation
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 22, 2026
Dec 30, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2023
Nov 20, 2024Health Complaint1 citation
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2024
Jul 15, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 28, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Conduct risk assessment and an All-Hazards approach.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 28, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Aug 28, 2024
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 28, 2024
Feb 22, 2024Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 5, 2024
Dec 21, 2023Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Jun 16, 2022Fire Safety StandardHealth Standard13 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2022
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 12, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2022
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2022
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 23, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2022
Feb 28, 2020Fire Safety StandardHealth Standard7 citations
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2020
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2020
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2020
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Niagara Rehabilitation-Nursing offer?
Niagara Rehabilitation-Nursing offers Skilled Nursing / Long Term Care.
Where is Niagara Rehabilitation-Nursing located?
Niagara Rehabilitation-Nursing is located at 822 Cedar Avenue in Niagara Falls, New York.
What do families say about Niagara Rehabilitation-Nursing?
Niagara Rehabilitation and Nursing Center is a skilled nursing and rehab facility in Niagara Falls that offers specialized therapy services, but reviews are sharply divided. Several families praise specific aides for compassionate, attentive care, while other reviewers report serious concerns about slow response times, missed meals, and delayed medical attention.
How did Niagara Rehabilitation-Nursing do on recent health and safety inspections?
Niagara Rehabilitation-Nursing had 8 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Niagara Rehabilitation-Nursing?
Submit the Request Information form on this page to connect with Niagara Rehabilitation-Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Niagara Rehabilitation-Nursing? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Niagara Falls.
