MyLivingChoice

NHC Healthcare

109 Homewood Boulevard

3.5(16 ratings)· Glasgow average: 4.6

NHC Healthcare, photo 11 / 2

Quick Facts

Total units
194
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
194
Care Transitions
Coordinates transitions to home care and hospice
Family Support
Offers family education and counseling resources

What Families Think

NHC Healthcare Glasgow is a skilled nursing facility offering rehabilitation and long-term care, but recent reviews describe serious concerns about staff conduct, cleanliness, and communication with families. One reviewer praised the dementia care team's efforts during pandemic isolation, while several others reported neglect, rudeness, and missing medical supplies at discharge.

The Good

  • 24/7 skilled nursing and rehabilitation staff
  • On-site physical, occupational, and speech therapy
  • One family praised dementia care during COVID isolation
  • Coordinates transitions to home care and hospice

The Bad

  • Multiple reports of rude or dismissive staff
  • One report of neglect leading to a protective services investigation
  • One report of dirty bathrooms and overflowing trash
  • One report of missing ostomy supplies at discharge

AI-generated from reviews and community data.

NHC Healthcare is a senior living community in Glasgow, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.5 out of 5 across 16 reviews.

About NHC Healthcare

NHC Healthcare Glasgow is a post-acute skilled nursing facility in Glasgow, Kentucky, offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services in a comfortable and supportive environment.

The facility provides specialized rehabilitation services including physical therapy, occupational therapy, and speech therapy designed to help patients recover strength, mobility, and independence following surgery, illness, or injury. Care plans are personalized to address each patient's unique needs and goals, with licensed therapists working closely with patients and families to support recovery.

NHC Healthcare Glasgow offers assistance with activities of daily living such as eating, bathing, dressing, and grooming, along with 24/7 nursing support for those managing chronic conditions or requiring ongoing health management. The facility emphasizes dignified, compassionate care focused on promoting quality of life and independence for its residents.

As part of the broader NHC continuum of care, the facility can coordinate transitions between services including home care and hospice support through partner programs. Family members receive education, counseling, and practical resources to support them throughout a patient's care journey.

Types of Care at NHC Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of NHC Healthcare

3.5overall · 16 ratings combined

3.5★ on Google (16)

caleb vaughn

Dec 2025

via Google ↗

Called to ask if I could take my mom on the rehab side to get her a check for her new house told me someone would call me back they called next day asking how long it’s been since I came seen my mom I seen her 4 days ago was not feeling good got tested had Covid did not wanna go around her so they told me at that point the filed for protection services for neglect an I was trying to take her money moved her to another side of the building will not tell family the room number turned away all family my mother got to talk to me for a bit said they was all coming in there she don’t want them to have her check but banned me from the building now cops is investigating false reports an my lawyer is on the case

Jesse Mccain

Nov 2025

via Google ↗

This is one of the worst Nursing Homes to ever exist in Glasgow. Not only is it horrible for patients, but they treat their staff like absolute garbage. I honestly don’t understand how they’re still open. I wouldn’t let them take care of my animals.

Jackie Stanley

Jun 2025

via Google ↗

The staff here is so ridiculously rude to the residents it's unbelievable when you call to complain the administrator wants to tell you that she wasn't in the room and neither were you when all reality I was in the room for a couple of the occasions and spoke to one of the administrators yesterday about this it seems to be a consistent ongoing problem if you love your loved ones do not place them here. A little update my mother is no longer there. They took all of the ostomy supplies we come from the hospital with and sent her home without the stuff we need to be able to change the bags in the wafers. This place is such a rip-off I'm going to see what I can do about having the state shut them down

Crystal Blue

Mar 2023

via Google ↗

The bathrooms all stunk to high heavens of poop. There were dirty briefs in all the trash cans and trash was falling out of it. The staff was rude. They yelled at this one girl. It looked like she was from an agency. She was wearing a badge that didn’t say the name of the facility. I watched her. She was trying really hard, but all everyone seemed to care about was housekeeping, claiming that state was coming in. Well, I heard that state only comes in when something bad happens and someone has to fill out a form. There must have been many complaints on these surveys.

Mamaw Sharon

Mar 2021

via Google ↗

We had to place our dad into a center where he could be safe 24/7, due to his worsening dementia. Soon after the placement Covid19 hit and everything change! Thankfully the heroes that work at NHC have kept their patients as comforted as possible without their families. We did get to visit, with social distancing early on and are now getting excited to resume those visits since the patients have received their vaccines!!!! So excited. Dad has seemed very well kept and his usual happy go lucky self. Thank you to all those special caregivers, you have made it a little easier knowing that dad has you there to fill our place till we can once again get back to somewhat normal.

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Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 10, 2026Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 3, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

Dec 13, 2024Fire Safety StandardHealth Standard12 citations
  • Keep residents' personal and medical records private and confidential.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 20, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 26, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 20, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2025

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

Jun 28, 2019Fire Safety StandardHealth Standard6 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2019

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2019

  • Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2019

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC Healthcare offer?

NHC Healthcare offers Skilled Nursing / Long Term Care.

Where is NHC Healthcare located?

NHC Healthcare is located at 109 Homewood Boulevard in Glasgow, Kentucky.

What do families say about NHC Healthcare?

NHC Healthcare Glasgow is a skilled nursing facility offering rehabilitation and long-term care, but recent reviews describe serious concerns about staff conduct, cleanliness, and communication with families. One reviewer praised the dementia care team's efforts during pandemic isolation, while several others reported neglect, rudeness, and missing medical supplies at discharge.

How did NHC Healthcare do on recent health and safety inspections?

NHC Healthcare had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC Healthcare?

Submit the Request Information form on this page, or contact NHC Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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