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NHC Healthcare

812 Charlotte St

3.5(56 ratings)· Dickson average: 3.7

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NHC Healthcare, photo 1

Quick Facts

Total units
191
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
191
Inspections
View history (8 citations)
Therapy services
On-site physical, occupational, and speech therapy
Continuum of care
Connected to home care and hospice services
Facility network
Part of a larger multi-facility NHC network

What Families Think

Reviewers of NHC Healthcare Dickson largely describe an attentive, clean, and family-like skilled nursing environment where nurses, aides, and therapists are praised for compassionate care and communication with families. One reviewer described a very different, troubling experience some years ago involving neglect and rude staff behavior, though this appears to be an outlier compared to the overwhelmingly positive recent feedback.

The Good

  • Nurses and techs described as attentive and caring
  • Facility consistently described as very clean
  • Therapy staff praised for effective rehab outcomes
  • Families say staff keep them updated on care
  • Administration described as responsive and hands-on

The Bad

  • One report of neglect, rude staff, and delayed meals
  • No published pricing information available

AI-generated from reviews and community data.

NHC Healthcare is a senior living community in Dickson, Tennessee offering Skilled Nursing / Long Term Care. Families rate it 3.5 out of 5 across 56 reviews.

About NHC Healthcare

NHC Healthcare Dickson is a skilled nursing and rehabilitation facility in Dickson, Tennessee, offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services in a comfortable, supportive environment.

The community provides physical, occupational, and speech therapy services designed to help patients recover strength, mobility, and independence following surgery, injury, or illness. Care includes assistance with activities of daily living such as eating, bathing, dressing, and grooming, with personalized care plans developed by the facility's skilled nursing team and licensed therapists to address each patient's unique needs and goals.

NHC Healthcare Dickson emphasizes 24/7 nursing care and round-the-clock attention to promote recovery and restore independence. The facility focuses on promoting dignity, comfort, and quality of life for individuals requiring ongoing support, whether recovering from a hospital stay, managing a chronic condition, or needing long-term care.

As part of the broader NHC continuum of care, the facility offers connections to additional services including home care and hospice support, ensuring seamless transitions between care settings based on patients' changing health needs.

Types of Care at NHC Healthcare

Skilled Nursing / Long Term Care

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Reviews of NHC Healthcare

3.5overall · 56 ratings combined

3.5★ on Google (56)

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Amanda

Jan 2026

via Google ↗

A few years ago, I volunteered My own time through a local Hospice to visit NHC ...I would visit the Patient's, read to them, or Bring Birthday and Holiday Greetings cards. In the short time that I was a volunteer at NHC... what I witnessed and experienced there has left with me , A Negative Image that I will never forget. The Management Staff at that time was Very Rude, aggressive, intimidating and almost Confrontational in her behavior...the Nursing staff was certainly NO Better!! Patient's sat for hours on end in wheelchairs, in the same position without being repositioned , exercised or acknowledged... I also encountered Patients who told Me, that they had still not received their meal tray, even though meal time was hours ago. Informing the Nurses of what I was told, in an effort to help the Residents, only seemed to piss them off. My most shocking experience at NHC was witnessing these exact same Nurses, openly and loudly making negative and offensive comments about Me and others behind the Nurses station for not only Patients to hear but also their Families and visitors. I have worked in Healthcare for years, and I have seen some doozy situations, but NHC takes the Cake.

connie clarke

Apr 2024

via Google ↗

This place takes care of everyone so well. They are always open to questions and they keep you updated about your loved one. The nurses are very good at catching any new problems and the techs are so good! Even with stubborn patients like my mom. The housekeeping staff ALWAYS keeps it clean!!! It never smells or is nasty in this building. Super clean ALWAYS!!!! I can't express how grateful I am to find this place for my mom. You are ALL angels!!

Debbie Erranton

Feb 2024

via Google ↗

My mother came in January 24th after a broken hip and stroke. We could not ask for better care. The nurses and techs are super caring. Therapist are amazing. We hope to keep her here long-term due to dementia. Super happy with our decision to have her placed her.

Kristina Rainey

Feb 2024

via Google ↗

NHC Dickson is an absolute blessing to have in our community. The administration is caring, compassionate and not afraid to step in and assist anywhere needed. All departments from nursing and therapy to housekeeping and maintenance treat residents like they are family. You never have to question the care, attention and genuine love your loved ones receive being a resident at NHC Dickson.

Melissa Tummins

Feb 2024

via Google ↗

What a wonderful and caring place! My grandmother had a hip fx, she entered NHC for rehab. I can’t say enough good things about the entire staff. The nurses and aides took excellent care of her needs. The therapy dept was spot on, and she was able to return home. Thank you NHC for caring for my grandmother in such a loving way.

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Government Inspection History

3 inspection visits in the last three years, 8 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Fire Safety StandardHealth Standard4 citations

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

Jan 21, 2022Fire Safety StandardHealth Standard3 citations

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022

Aug 1, 2019Fire Safety StandardHealth Standard1 citation

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC Healthcare offer?

NHC Healthcare offers Skilled Nursing / Long Term Care.

Where is NHC Healthcare located?

NHC Healthcare is located at 812 Charlotte St in Dickson, Tennessee.

What do families say about NHC Healthcare?

Reviewers of NHC Healthcare Dickson largely describe an attentive, clean, and family-like skilled nursing environment where nurses, aides, and therapists are praised for compassionate care and communication with families. One reviewer described a very different, troubling experience some years ago involving neglect and rude staff behavior, though this appears to be an outlier compared to the overwhelmingly positive recent feedback.

How did NHC Healthcare do on recent health and safety inspections?

NHC Healthcare had 3 government inspection visits in the last three years, with 8 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC Healthcare?

Submit the Request Information form on this page to connect with NHC Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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