MyLivingChoice

NHC Healthcare

2300 Coleman Rd

2.9(26 ratings)· Anniston average: 4.1

NHC Healthcare, photo 1

Quick Facts

Total units
151
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
151
Hospice partnership
Partners with Caris Hospice for end-of-life care
Care continuum
Offers home care services for chronic condition recovery
Therapy services
On-site physical, occupational, and speech therapy

What Families Think

Reviews for this skilled nursing and rehab center are largely negative, with families describing serious lapses in basic care such as bathing, meal service, and call button response, alongside praise for a handful of individual nurses and therapists. The Google rating sits low at 2.9 from 26 reviews, and multiple reviewers report understaffing and slow response to patient needs.

The Good

  • Individual nurses and therapists praised by name
  • Physical and occupational therapy team called outstanding
  • Staff described as sweet and encouraging during recovery
  • Facility described as clean enough overall

The Bad

  • Multiple reports of patients going weeks without a bath
  • Several reviewers describe slow or absent staff response to calls
  • Reports of inadequate food, including frozen or pureed meals unexpectedly
  • One report of broken call button and faulty room equipment
  • Multiple reviewers cite apparent understaffing on patient floors

AI-generated from reviews and community data.

NHC Healthcare is a senior living community in Anniston, Alabama offering Skilled Nursing / Long Term Care. Families rate it 2.9 out of 5 across 26 reviews.

About NHC Healthcare

NHC Healthcare in Anniston, Alabama is a post-acute skilled nursing center offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services in a comfortable and supportive environment.

The community provides personalized medical support and rehabilitation services designed to help patients recover with confidence. Services include physical, occupational, and speech therapy, with assistance for functional activities of daily living such as eating, bathing, dressing, and grooming. The skilled nursing team is available around the clock to support recovery from surgery, illness, and injury while helping patients regain strength and independence.

NHC Healthcare operates as part of a broader continuum of care that includes home care services, where skilled professionals deliver expert healthcare directly to patients' homes for those managing chronic conditions or recovering from surgery. The community also partners with Caris Hospice to provide compassionate end-of-life care with physical, emotional, and spiritual support for patients and their families.

The facility has been serving seniors since 1971 and operates across ten states. Care extends to family members through education, counseling, and practical resources to support loved ones throughout the patient's healthcare journey.

Types of Care at NHC Healthcare

Skilled Nursing / Long Term Care

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Reviews of NHC Healthcare

2.9overall · 26 ratings combined

2.9★ on Google (26)

Sue Long

Nov 2025

via Google

This place is horrible!! Myom has been there for 10 days with no bath not even a pan of water for her to wash. Called nurse or for help took 1 hour for someone to come. Nurses of aids do not work! One nurse for the entire floor. Let's get real!! Monday morning this place will turned in for patients abuse.. No one will let you know who to get in touch with to report this abuse. Check the death rate there!!! One aide can't do it all. This place needs to be closed and Monday I will do my best to see that it's done. If you have anyone here you best go check them!

Kellie Johnson

Jul 2025

via Google

My patient entered into this Facility 4 days ago upon being released from RMC. I've been a Caregiver for over 25 years and worked in almost EVERY hospital and Rehab known of, but I don't think I have EVER seen this level of hell before now. NO working ice machine, RNs are gifted at ignoring Any and all requests for proper care!!! If you love your people i URGE you not to go here!!! Prayers that he makes it out of here alive. He was sitting up in bed feeding himself upon arrival from RMC and now can barely support his upper body weight to even get into a sitting position. Put him on a Puree Diet although he was admitted eating regular food and feeding himself!!! I was there roday when the entire Anniston police Dept removed an angry family member. This place is sheer evil. No water even, have to go an ice chest I find various places in the hallway then give him tap water to drink. Ive spent a load buying take out just to feed him!!! After five different complaints and begging the staff to restore his trays to normal. STILL NO FOOD 😡😡😡😡

charlie underwood

Nov 2022

via Google

I went to be admitted for Cardiac Rehabilitation after having open heart surgery post surgery 5 days. I got there to what boiled down to be a Nightmare from Hell!!! Blinds falling down, old heating and air system struggling to operate, inoperable and unsafe tv, no patient Call button ( I was given a cowbell). I had no towels etc and was brought a piece of frozen pizza for dinner. I was told my medication had to come from Tennessee and would be midnight before I could get them. I was in severe pain and got Nothing!!!

Kimberly Mitchell

Sep 2022

via Google

My mother was placed here for rehab after a hospital stay. Overall it is clean enough other than dust and lint on vents in patients rooms. Must not high dust. Patient care is probably the worst I've ever seen. Maybe two showers in over a month. My mom always looks unkept and at times she has not been dressed at 10:30 in the morning. With that being said her nurse Sylvia is a saint! So helpful and caring. The physical therapy group is outstanding. In particular Abby and Ashley. They go above and beyond every single day. NHC is very lucky to have them on staff.

Nelda Norton

May 2018

via Google

I spent the better part of March 2018 in NHC after being dismissed from RMC for pneumonia. Everyone was pleasant and helpful, but 2 women stood out above the rest. Jessica Farmer and Carly Law . Carly went above and beyond to help me acclimate the 1st few days I was there. Jessica Farmer was the sweetest and best occupational therapist...if I was down and out she would make me smile. If I wanted to blow off therapy she would talk me into happily going with her without bullying me as some of the physical therapist did....I would give her and Carly Law 5 stars...but as a whole I gave 4 stars...if everyone had been as nice, sweet and helpful as these 2 ladies it would have been 5 stars...

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 26, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2024

Nov 14, 2019Fire Safety StandardHealth Standard5 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 25, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 25, 2019

Sep 20, 2018Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2018

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2018

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2018

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2018

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC Healthcare offer?

NHC Healthcare offers Skilled Nursing / Long Term Care.

Where is NHC Healthcare located?

NHC Healthcare is located at 2300 Coleman Rd in Anniston, Alabama.

What do families say about NHC Healthcare?

Reviews for this skilled nursing and rehab center are largely negative, with families describing serious lapses in basic care such as bathing, meal service, and call button response, alongside praise for a handful of individual nurses and therapists. The Google rating sits low at 2.9 from 26 reviews, and multiple reviewers report understaffing and slow response to patient needs.

How did NHC Healthcare do on recent health and safety inspections?

NHC Healthcare had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC Healthcare?

Submit the Request Information form on this page to connect with NHC Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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