5017 E. Chapman Avenue
4.3(110 ratings)· Orange average: 4.3
1 / 4CMS Care Compare
Families describe New Orange Hills as a clean, well-run skilled nursing and rehabilitation facility with attentive nursing and therapy staff. Reviewers consistently praise communication, food quality, and the compassionate treatment of residents, especially compared to prior experiences at other facilities. One recurring comfort complaint involves cold room temperatures.
AI-generated from reviews and community data.
New Orange Hills is a skilled nursing and rehabilitation facility located in Orange, California, providing around-the-clock skilled nursing, short-term rehabilitation, and long-term care services. The community is situated in the east hills of Orange on East Chapman Avenue.
The facility employs a variety of high-tech and hands-on therapeutic approaches to design custom therapy programs tailored to each resident. Therapists apply the latest research to help improve quality of life, and staff work together with each patient, their family, and their healthcare provider to create the best care and treatment plan.
Short-term stay options are available to provide temporary relief for primary caregivers. Activities and excursions are offered regularly to create a sense of community among residents. The dedicated and compassionate staff strive to provide exceptional care and service in a compassionate, comfortable environment.
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Help Me Choose4.3overall · 110 ratings combined
4.3★ on Google (110)
Joe Smith
Jun 2026
First time going there to see my father, first time I think I’ve been to a place like this. I was surprised how clean it was and how well taken care of my father was. We’ve all seen the horror stories of these places but this place was nice and so far the experience has been great
Lily Noelle Rogers
Jun 2026
After having had a horrendous experience at another facility, I can’t state enough what a breath of fresh air New Orange Hills was. The staff is incredibly caring and attentive. The food is great. The facility is clean and well taken care of. If you’re deciding between this and another place Don’t hesitate to choose New Orange Hills. My mom and I have been in the agonizing situation of finding a place for my dad and the peace of mind It’s given us to know the staff are caring and skilled has been a game changer
Achilles “DJ SICBEAT” Andreadakis
May 2026
Staff communication, therapy, respiratory, and CNA care were excellent today — especially seeing real progress with my mom’s speech. The only issue is the room temperature; it stays extremely cold, which makes comfort difficult. If that can be improved, everything else has been top‑tier.
Pancho Ayala
Sep 2025
I recently had a loved one stay at New Orange Hills Skilled Nursing Facility, and I couldn’t be more pleased with the care and attention they received. From the moment we arrived, it was evident that this facility stands out for its commitment to both professionalism and compassion. One of the biggest highlights for me was the communication. The staff at New Orange Hills is incredibly responsive, always keeping us updated on our loved one’s progress and addressing any questions or concerns right away. It’s not often you find a facility that prioritizes communication so highly, and it made a world of difference in our experience. The level of care is truly exceptional. The nurses and caregivers are not only knowledgeable but also warm and attentive, always going the extra mile to ensure comfort and well-being. It’s clear that they treat the residents like family, offering both medical expertise and emotional support. The facility itself is beautifully maintained—clean, bright, and welcoming. The common areas have a cozy, homelike feel, and the residents are encouraged to participate in various activities that enhance their quality of life. If you’re looking for a skilled nursing facility where you can trust that your loved one will receive top-notch care with a personal touch, I wholeheartedly recommend New Orange Hills. It’s a place where both residents and families feel heard, cared for, and supported.
Amy Ellerbrock
Aug 2025
After our grandfather suffered a fall down the stairs, our family was faced with the challenge of finding a skilled nursing facility that could provide the care and rehabilitation he needed. We are so thankful we chose New Orange Hills. From the start, the experience was reassuring. Brittany came to visit us at the hospital before admission, and her warmth, professionalism, and clear communication made a difficult time much easier. She helped us feel confident that our grandfather would be well cared for. Once he arrived at the facility, we were truly impressed. The nursing staff was compassionate, attentive, and always made him feel respected. The therapy team was outstanding, patient, encouraging, and deeply committed to helping him regain his strength and independence. We also have to mention the food, which far exceeded our expectations. Our grandfather looked forward to his meals every day and often commented on how good everything tasted, it really made a difference in his comfort and overall experience. Thank you to everyone at New Orange Hills for providing such excellent care and support during a time we needed it most.
New Orange Hills offers Skilled Nursing / Long Term Care.
New Orange Hills is located at 5017 E. Chapman Avenue in Orange, California.
Families describe New Orange Hills as a clean, well-run skilled nursing and rehabilitation facility with attentive nursing and therapy staff. Reviewers consistently praise communication, food quality, and the compassionate treatment of residents, especially compared to prior experiences at other facilities. One recurring comfort complaint involves cold room temperatures.
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