MyLivingChoice

New Hope Manor

1623 W New Hope Dr

3.6(42 ratings)· Cedar Park average: 4.4

New Hope Manor — photo 11 / 2

Quick Facts

Total units
114
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
114
Licensed capacity
Licensed for up to 114 residents

What Families Think

Families describe New Hope Manor as a smaller, older-looking skilled nursing facility where staff are consistently praised for warmth, responsiveness, and communication. Reviewers highlight specific staff members by name for going above and beyond, and several noted smooth transitions during hospice and post-hospice care. One reviewer candidly noted no facility is perfect, but overall experiences skew strongly positive.

The Good

  • Staff repeatedly praised as attentive and compassionate
  • Strong communication with families about resident care
  • Smooth hospice-to-regular-care transition noted by a reviewer
  • In-house salon and grooming kept residents looking sharp
  • Cleaning staff kept facility looking and smelling great
  • Residents' food described positively with generous portions

The Bad

  • Building appears older and smaller from the outside
  • One reviewer noted staff imperfect, requiring patience navigating care

AI-generated from reviews and community data.

About New Hope Manor

New Hope Manor is a skilled nursing and long-term care facility in Cedar Park, Texas, with a licensed capacity of 114 residents.

Families consistently praise the staff's genuine warmth and attentiveness. Multiple reviewers highlight how quickly their loved ones felt at home, with one family noting staff "treat him like their own family member." Named caregivers—including Perla, Maria, Haley, and Chastity—receive specific recognition for compassion and responsiveness. The facility's communication stands out; one family reported being called within 24 hours of intake. Staff across departments, from nursing and therapy to dining and maintenance, are described as going "out of their way" to provide respectful care. One family acknowledged that while the building appears older from the outside, the care team inside delivers exceptional attention.

New Hope Manor holds a 3.6/5 Google rating based on 42 reviews, reflecting strong appreciation for staff and care quality, with families viewing it as a welcoming environment even during transitions like hospice care.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 42 ratings combined

3.6★ on Google (42)

TAXI Will

Feb 2026

via Google

I had a loved one over here the staff was great Haley who helped us get in there was phenomenal Chastity was great the whole experience was great I recommend very dearly

Shalyn Cofield

Jun 2025

via Google

Our experience with NHM has been the sweetest and most comforting journey. When you drive by, you’ll see a smaller building that appears a little older but when you go for a visit, you’ll meet the kindest and most attentive care team! Whether it’s dining, therapy, office, maintenance, activities or nursing & CNAs, every team goes out of their way to care for my mom with incredible respect and professionalism. I’m so very thankful I found this special place!

Mae Sky

Sep 2023

via Google

I just wanted to give a HUGE shout out to the New Hope Manor Staff for taking excellent care of my Grandfather. He has lived in the facility for several months now and I couldn't ask for better response and love. They treat him like their own family member. I keep in close contact with the staff to ensure everything is OK and the communication is EXCELLENT, they even called within 24 hours to make sure of what my expectations are and the goals I want to accomplish while he is there. I believe communication in a nursing home where your loved one is makes for a positive outcome for everyone.

Steve Sosinski

Aug 2023

via Google

New Hope Manor is a nice facility. My mother was admitted there in a hospice status and the entire staff welcomed us with open arms and showed great compassion. We were fortunate that she came out of hospice status and the NHM team helped us make a smooth transition back to a regular routine. When choosing a facility for your loved one, it's important to keep in mind that no facility is perfect. You are making a decision that will greatly impact the day-to-day well-being and life of your loved one, so finding the right balance takes time and patience with the caregivers at any facility. While I can't say that the NHM team was perfect, I can say over all that they were fully engaged, sincerely cared about my mom's needs, and promptly addressed any situations or issues that we brought to their attention. Thank you, NHM Team.

Jennifer Killian

Sep 2019

via Google

My father was a resident at New Hope Manor for a little over a year. From day one we felt welcomed and cared for. My dad soon began calling New Hope Manor “home.” This alone was a huge testament to the level of comfort he felt in such a short time. I’d especially like to recognize, Perla and Maria, two of the most genuine, caring, hard-working, compassionate people I have ever encountered--they are the best of the best! Kay, the social worker, went above and beyond many times for my dad and our family. Lily, the director of nursing, is on top of her staff and is very professional. April, the activities director, is great, loves her job, and loves the residents. My dad always looked sharp--hair, beard, etc.--Lori and the in-house salon is top-notch. The cleaning staff kept the facility looking and smelling great. My dad had no complaints on the food--he loved it and they were always generous with whatever he wanted. Joe and his maintenance staff were always kind and helpful. Overall, we are very pleased with our experience, and would highly recommend New Hope Manor.

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Frequently Asked Questions

What types of care does New Hope Manor offer?

New Hope Manor offers Skilled Nursing / Long Term Care.

Where is New Hope Manor located?

New Hope Manor is located at 1623 W New Hope Dr in Cedar Park, Texas.

What do families say about New Hope Manor?

Families describe New Hope Manor as a smaller, older-looking skilled nursing facility where staff are consistently praised for warmth, responsiveness, and communication. Reviewers highlight specific staff members by name for going above and beyond, and several noted smooth transitions during hospice and post-hospice care. One reviewer candidly noted no facility is perfect, but overall experiences skew strongly positive.

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