Kelly Riffle
Apr 2026
They are so understaffed. They don't have enough help in any department. They don't listen to come corn you have about your loved one. The place smells. .They let the best employee go. The ones that really care.
Generations at Neighbors
811 West 2nd
3.4(35 ratings)
1 / 5Quick Facts
- Total units
- 131
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 131
- Dialysis care
- On-site dialysis team available for residents
- Memory support
- Monthly Alzheimer's support group offered
- Stay length
- Accepts both short-term and extended rehab stays
CMS Care Compare
What Families Think
Reviews for Generations at Neighbors are sharply divided: many families praise the nursing and rehab staff for compassionate, effective care, especially during recovery from surgery or illness, while a substantial number of reviewers report serious concerns about staffing levels, communication, and resident neglect. The facility appears well-regarded for its therapy department and cleanliness, but multiple reports raise real concerns about consistency of care.
The Good
- Strong physical, occupational, and speech therapy outcomes
- Staff frequently described as caring and compassionate
- Facility repeatedly noted as clean and well-kept
- On-site dialysis team for residents needing treatment
- Activities program includes bingo, church services, coffee socials
The Bad
- Multiple reviewers report the facility is understaffed
- Several reports of poor communication from administration
- One report of kitchen health code violations and food safety issues
- Multiple reports of neglect or mistreatment by some staff
AI-generated from reviews and community data.
About Generations at Neighbors
Generations at Neighbors is a skilled nursing / long term care community in Byron, Illinois. The community is licensed for up to 131 residents.
Families rate Generations at Neighbors 3.4 out of 5 based on 35 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 35 ratings combined
3.4★ on Google (35)
Josey Richards
Mar 2026
Nurse Jeremy was very compassionate, the feeling of someone who really cares I can not express the comfort we felt after losing my father in law Thankyou so much Jeremy and Teegan for making us feel like family and not just work, It takes special people to care for others you are where you belong
Jared Hartman
Mar 2026
Welcoming, friendly nursing and rehab facility. Betty, Patti, Alicia, Danielle, Jessica, Heather, Hannah, Brittni, Julie, Erin, Emily, Monica and their team truly care. Highly recommend!
Ron Rinaldi
Jan 2026
I can’t thank you enough for the kindness, compassion, for your entire staff for taking care of my wife until she passed, 5 stars is not enough 100 stars is still not enough. Thank you again, Ron Rinaldi
Teena Bielarz
May 2025
I have done numerous rehab/therapies for my replacements and have always been treated wonderful. The food is very good. Staff is so friendly and attentive to my needs. I highly recommend this facility.<br>Thank you, Teena Bielarz
Frequently Asked Questions
What types of care does Generations at Neighbors offer?
Generations at Neighbors offers Skilled Nursing / Long Term Care.
Where is Generations at Neighbors located?
Generations at Neighbors is located at 811 West 2nd in Byron, Illinois.
What do families say about Generations at Neighbors?
Reviews for Generations at Neighbors are sharply divided: many families praise the nursing and rehab staff for compassionate, effective care, especially during recovery from surgery or illness, while a substantial number of reviewers report serious concerns about staffing levels, communication, and resident neglect. The facility appears well-regarded for its therapy department and cleanliness, but multiple reports raise real concerns about consistency of care.
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