MyLivingChoice

Natural Freedom, Inc.

3030 Crooks Rd

4.3(6 ratings)· Rochester average: 4.7

Natural Freedom, Inc., photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2024
Service area
Serves Oakland and Macomb Counties, Michigan
Care coordination
Coordinates care with insurers, agencies, and physicians

What Families Think

Natural Freedom is a home health and hospice agency serving Oakland and Macomb Counties, Michigan, providing in-home caregiving, personal care, and light health monitoring for seniors and adults with medical needs. Reviews are mixed: some families praise responsive caregivers and an involved owner, while one detailed report raises serious concerns about how an abuse allegation was handled.

The Good

  • Reviewers praise caregiving quality and communication
  • Owner described as personally responsive to family needs
  • Feels like a close-knit, family-run operation
  • Meals prepared to match physician dietary restrictions
  • Tracks food and liquid intake, reports changes to family
  • Assists with mobility, exercise, and medication management

The Bad

  • One detailed report of unresolved abuse allegations involving a live-in guardian
  • No published pricing information available

AI-generated from reviews and community data.

Natural Freedom, Inc. is a home health agency serving Rochester, Michigan offering At-Home Care and Home Health. Families rate it 4.3 out of 5 across 6 reviews.

About Natural Freedom, Inc.

Natural Freedom, Inc. provides in-home care services to seniors and individuals with various medical conditions in Oakland and Macomb Counties, Michigan, including Rochester. The company offers home health aide services, skilled nursing care, and personalized caregiving tailored to each client's individual needs and lifestyle.

Services include assistance with activities of daily living such as bathing, dressing, personal hygiene, and meal preparation. The company also provides companionship services, including reading, puzzles, arts and crafts, and transportation to medical appointments and community events. Professional nurses and therapists participate in ongoing training to maintain current skills.

Natural Freedom emphasizes nutritional support for seniors, with caregivers experienced in preparing meals according to medical restrictions and dietary guidelines provided by physicians and nutritionists. The company documents food and liquid intake during visits and reports client status and changes to family members.

The company assists with fitness and exercise routines, including light walks, weight exercises, and stretching to help maintain strength, mobility, and overall health. In-home caregivers can accompany clients on walks and support ambulation and coordination exercises with physician approval and guidance.

Additional services include light housekeeping, grocery shopping, medication management, and monitoring of home exercise with assistive devices such as walkers. Natural Freedom coordinates with insurance providers, government agencies, and medical professionals to develop planned care for each client.

Types of Care at Natural Freedom, Inc.

At-Home CareHome Health

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Reviews of Natural Freedom, Inc.

4.3overall · 6 ratings combined

4.3★ on Google (6)

Joann Billhymer

Feb 2024

via Google

I would not recommend this company to anyone. Their staff reports abuse allegations to their boss and that boss has even fired a family member that resides in the home with the mentally handicapped adults and is still allowed to continue to live in the home. When staff is unavailable that abusive person is allowed to watch them being alone with the clients . Reports made to Adult protective services have got no action 🤬🤬🤬🤬. This is why elder abuse continues. The guardian has serious mental health issues and was still allowed to become guardian. Disgusting. This company hired this guardian to do adult care on another clients home and had to fire him cuz of his paranoia. He has been institutionalizes several times. How was no mental health background check done doing this line of work.

Michele Froehlich

Oct 2018

via Google

Very happy with Freedom Home Care. Everything has been great. Caregiving, communication, and the owner is always ready to help us out with our needs😊😊😊😊

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Natural Freedom, Inc., never sold or shared.

Medicare Quality of Care

Natural Freedom, Inc. is a Medicare-certified home health agency (certified since 2024). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare. CCN 239361. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Natural Freedom, Inc. offer?

Natural Freedom, Inc. offers At-Home Care and Home Health.

Where is Natural Freedom, Inc. located?

Natural Freedom, Inc. is located at 3030 Crooks Rd in Rochester, Michigan.

What do families say about Natural Freedom, Inc.?

Natural Freedom is a home health and hospice agency serving Oakland and Macomb Counties, Michigan, providing in-home caregiving, personal care, and light health monitoring for seniors and adults with medical needs. Reviews are mixed: some families praise responsive caregivers and an involved owner, while one detailed report raises serious concerns about how an abuse allegation was handled.

Does Medicare cover care from Natural Freedom, Inc.?

Yes. Natural Freedom, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Natural Freedom, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Natural Freedom, Inc.?

Submit the Request Information form on this page to connect with Natural Freedom, Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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