3.6(33 ratings)· Cuyahoga Falls average: 4
Part of National Church Residences · 3 communities · 3.8★ average
1 / 6Reviews of Portage Trail Village are sharply split: many families praise the full kitchens, caring staff, and small personal touches like birthday celebrations, while a notable number of others report serious problems with building maintenance, cleanliness, and responsiveness from management. The community is a multi-story building where elevator outages come up repeatedly as a safety and access concern.
AI-generated from reviews and community data.
National Church Residences Portage Trail Village is a senior living community in Cuyahoga Falls, Ohio offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 33 reviews.
National Church Residences Portage Trail Village is an assisted living community in Cuyahoga Falls, Ohio, operated by the nonprofit National Church Residences. The community is dedicated to providing personalized care in a warm environment that emphasizes independence balanced with support tailored to each resident's unique needs and preferences.
The community offers highly trained staff committed to understanding residents' individual requirements, whether they need minimal or comprehensive assistance. Portage Trail Village distinguishes itself by providing full kitchens in assisted living apartments, including full-size refrigerators, counter space, and stoves and ovens. All apartments feature walk-in showers designed for accessibility.
Amenities include a game room, theater, and dining services. The community emphasizes fostering relationships and creating a sense of belonging, with a focus on nurturing connections among residents and staff.
Located just a mile from the Front Street and Downtown District, residents have easy access to shops, cafes, and riverwalks. The Natatorium is nearby, offering swimming and indoor track facilities for recreation and outdoor activities.
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Help Me Choose3.6overall · 33 ratings combined
3.6★ on Google (33)
Ashley Stewart
Mar 2026
What is so unique is, unlike many assisted livings, portage trail offers full kitchens! A full size refrigerator, counter space, and a full stove and oven. All of the assisted living apartments have walk in showers. Very accessible. Not to mention, the game room and theater. The food is out of this world!
McKayla Unklesbay
Feb 2026
Very caring staff!
Garrett
Jan 2026
Great place for family members
Kendrik Johnson
Jan 2026
My buddys lived here awile an things have really changed they did a lot of upgrades, it looks way better than it used to. Its a nice spot an they take care of the peopl livin there. Its good for him cause he gets extra but he still gets to do his own thing. good place.
Stephaniee Henrick
Dec 2025
This place is pathetic. The front desk is nosey and unfriendly when I asked if they have seen car keys that I lost they accused my uncle that I was staying there. The neighbors are also nosey and first to complain about a tv even being loud And the elevators are always broken down. Hate to give this place even one star. Do not put your loved one in this crappy place
National Church Residences Portage Trail Village offers Assisted Living.
National Church Residences Portage Trail Village is located at 45 Cathedral Ln in Cuyahoga Falls, Ohio.
Reviews of Portage Trail Village are sharply split: many families praise the full kitchens, caring staff, and small personal touches like birthday celebrations, while a notable number of others report serious problems with building maintenance, cleanliness, and responsiveness from management. The community is a multi-story building where elevator outages come up repeatedly as a safety and access concern.
Submit the Request Information form on this page to connect with National Church Residences Portage Trail Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care · no referral needed
Home care agencies serving Cuyahoga Falls bring help to the house: daily living, companionship, and respite for family caregivers.
