sheryl
Jun 2026
Lia W is a fantastic housekeeper at MuirWoods. She keeps everything sparkling and keeps everyone smiling.
Muirwoods Memory Care
750 North Mcdowell Blvd
4.4(60 ratings)
1 / 5Quick Facts
- Total units
- 80
- Community type
- Stand-alone memory care only, no other levels
- Apartment options
- Choice of private or shared memory care rooms
- Outdoor access
- Secure courtyard reachable via multiple building doors
What Families Think
Families frequently praise the caregiving staff at MuirWoods, describing them as attentive, patient, and skilled with residents facing advanced dementia. At the same time, a recurring thread of complaints points to administrative shortcomings — lost belongings, poor communication, billing surprises, and in a few serious cases, concerns about staffing levels and resident safety. Overall sentiment is mixed: strong direct care experiences alongside real concerns about how the business side is run.
The Good
- Many reviewers praise attentive, patient caregiving staff
- Frontline caregivers named repeatedly for compassionate care
- Secure, walkable courtyard supports safe wandering
- Family education and regular updates appreciated
- Meals described as fresh, varied, and well-prepared
- Long-tenured staff noted by several families
The Bad
- Multiple reports of lost laundry and poor administrative communication
- One report of arbitrary price hikes and added fees
- One serious report of infrequent overnight checks and slow emergency response
- One account describes overmedication and a resident-on-resident injury
AI-generated from reviews and community data.
About Muirwoods Memory Care
MuirWoods Memory Care is a stand-alone memory care community in Petaluma, California, dedicated exclusively to supporting residents with Alzheimer's and other forms of dementia. The community offers a secure setting, personalized care, and a thoughtfully designed layout intended to help residents feel both safe and independent in a warm, family-like environment.
Residents can choose between private and shared memory care apartments, each designed to be easy to navigate and to support comfort and familiarity. The building features abundant natural light and multiple access points to a secure courtyard, giving residents freedom to explore safely.
Care is individualized, with the team honoring each resident's routines, strengths, and life stories. Staff are trained in dementia-focused best practices and work to create a calm, supportive environment. Daily activities are designed specifically for residents with memory loss, offering opportunities for engagement such as gentle exercise, art classes, music room time, and courtyard outings.
Dining at MuirWoods includes well-balanced meals prepared fresh daily, served in a supportive and relaxed setting meant to help residents feel comfortable and successful at mealtime, with snacks available throughout the day to accommodate changing appetites and routines.
Families are supported through education, resources, and guidance to help them understand each stage of memory loss, with the team partnering closely with loved ones for reassurance and updates. MuirWoods is located in a quiet Petaluma neighborhood, close to local medical centers, shops, and dining, making visits and community outings convenient for families throughout Petaluma, Rohnert Park, Cotati, and greater Sonoma County.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.4overall · 60 ratings combined
4.4★ on Google (60)
Barbara Amick
Mar 2026
The staff is caring and professional. Lia in housekeeping is always so helpful!
Catalina Lara
Mar 2026
Coworkers are great!
Joel Goldberger
Nov 2025
There are 2 aspects of this facility, the care provided to the residents and the way the residents family is handled. As far as I can tell they do a very good job of providing compassionate and careful care for the residents. Dementia is a difficult condition to handle and the caregivers obviously know their business. The administrative, business and logistical aspects are a very different story. At one point they implemented a new laundry system which resulted in the immediate loss and mix up of every resident's clothing. When we moved my brother out nearly half of his clothes were missing and we had a number of items from other residents. They seem to have ongoing staff changes especially at the management level. The business and administrative director seem unwilling to return phone calls or emails and the front desk concierge appears to take detailed messages but they mostly never get delivered. Resident care is obviously paramount, but when the administrative issues manifest as missed communication and unanswered questions one has to wonder about how well the facility is actually being run.
Kim Mags
Nov 2025
Very nice place. I’ve been a private caregiver and regular visitor her for 2 years now. The caregivers are very attentive, kind and Wonderful with their residents. I’ve seen how they take care of the residents and they are very hands on. from the receptionist to the cooks, activities and caregivers. Wonderful teams and most of them have been here for years. Highly recommend it.
Frequently Asked Questions
What types of care does Muirwoods Memory Care offer?
Muirwoods Memory Care offers Assisted Living.
Where is Muirwoods Memory Care located?
Muirwoods Memory Care is located at 750 North Mcdowell Blvd in Petaluma, California.
What do families say about Muirwoods Memory Care?
Families frequently praise the caregiving staff at MuirWoods, describing them as attentive, patient, and skilled with residents facing advanced dementia. At the same time, a recurring thread of complaints points to administrative shortcomings — lost belongings, poor communication, billing surprises, and in a few serious cases, concerns about staffing levels and resident safety. Overall sentiment is mixed: strong direct care experiences alongside real concerns about how the business side is run.
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