Mona Melte
Nov 2025
These people working there are not very friendly and do not treat the patients nearly as good as they should. Do yourself a favor and find another facility for your loved ones!
Mountain Villa Assisted Living
2201 Junction Hwy2.6(7 ratings)· Kerrville average: 4.3
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1 / 2Quick Facts
- Total units
- 50
- Licensed capacity
- 50 residents
- Care check frequency
- Residents checked every 2 hours around the clock
- Call light response
- Call lights answered within about a minute
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Mountain Villa Assisted Living in Kerrville has a mixed reputation, with reviewers split between praising attentive round-the-clock care and reporting unprofessional or unfriendly staff treatment. The community holds a 2.6 out of 5 rating from a small number of Google reviews.
What reviewers praise
- Staff checks on residents every 2 hours
- Call lights reportedly answered within a minute
- Individualized attention to doctor's orders praised
- Some reviewers call management and care excellent
What reviewers flag
- Multiple reviewers describe staff as unfriendly or unprofessional
- One report of favoritism and poor treatment of residents
- No published pricing information available
AI-generated from reviews and community data.
Mountain Villa Assisted Living is a senior living community in Kerrville, Texas offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 2.6 out of 5 across 7 reviews.
About Mountain Villa Assisted Living
Mountain Villa Assisted Living is a residential community in Kerrville, Texas, licensed for up to 50 residents. The facility provides 24-hour staffing, medication management, housekeeping, social activities, an emergency call system, and wheelchair accessibility.
Reviewers describe sharply divided experiences. Some families report excellent, individualized care with staff checking on residents every two hours and call lights answered promptly. Others cite unprofessional conduct and poor treatment of residents, noting that staff attitudes and management fell short of expectations. One reviewer wrote, "Every 2 hours each resident is checked on by staff, around the clock."
Types of Care at Mountain Villa Assisted Living
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Mountain Villa Assisted Living
2.6overall · 7 ratings combined
2.6★ on Google (7)
Nina Arreola
Apr 2024
Excellent staff management is wonderful and care around the clock best place in town I recommend
Nicholas Neve
Oct 2021
A horrible place for your love ones, they faver staff that are horrible to the residents. I can honestly say that McDonald's can manage this facility so much better at least you can guarantee McDonald's will get half your order right
Galaxy WinterSage
Mar 2019
About 7 years ago, i moved from SA, to this assisted living. I did not like the 6-8 months i was there. Saw and experienced things that were very unprofessional... Thank The Creator i had family and friends who brought me back home. I wouldn't put my worst enemy here...
Daryl Torrico
Jun 2017
Excellent care, individualized attention-strict adherence to carrying out doctor's orders. Every 2 hours each resident is checked on by staff, around the clock. Call lights are answered on average within a minute.
Frequently Asked Questions
What types of care does Mountain Villa Assisted Living offer?
Mountain Villa Assisted Living offers Assisted Living.
Where is Mountain Villa Assisted Living located?
Mountain Villa Assisted Living is located at 2201 Junction Hwy in Kerrville, Texas.
What do families say about Mountain Villa Assisted Living?
Mountain Villa Assisted Living carries a 2.6 out of 5 rating from 7 Google reviews. Mountain Villa Assisted Living in Kerrville has a mixed reputation, with reviewers split between praising attentive round-the-clock care and reporting unprofessional or unfriendly staff treatment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Mountain Villa Assisted Living?
Submit the Request Information form on this page, or contact Mountain Villa Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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