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Waterford Gardens

1522 E Griffin Pkwy

4.2(15 ratings)· Mission average: 4.7

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Waterford Gardens, photo 11 / 5

Quick Facts

Total units
16
Licensed capacity
16 residents

Texas HHSC

Licensed operator
Mission Guest House, LLC

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Waterford Gardens describe a small, home-like assisted living community where staff know residents personally and get them outside for activities. However, multiple reviewers raised serious concerns about medication errors, understaffing, and lapses in monitoring that led to missed care needs.

What reviewers praise

  • Home-like, non-institutional atmosphere
  • Staff engage residents in daily outdoor activities
  • Meals cooked fresh on-site for health needs
  • Staff know residents personally, individualized attention
  • Family reports positive experience with respite care

What reviewers flag

  • Multiple reports of missed or wrong medication
  • One report of alleged understaffing affecting care
  • Reports of residents left unattended for long periods
  • One review cites rude, unprofessional staff behavior

AI-generated from reviews and community data.

Waterford Gardens is a senior living community in Mission, Texas offering Assisted Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 15 reviews.

About Waterford Gardens

Waterford Gardens is an assisted living community in Mission, Texas, licensed for up to 16 residents. The facility offers 24-hour staff, medication management, housekeeping, an emergency call system, wheelchair accessibility, and social activities in gathering spaces and an outdoor patio.

Reviews are mixed. Several families praised the caring and attentive staff, the home-like atmosphere, beautiful grounds, and regular outdoor activities. Others reported serious concerns, including medication errors, insufficient staffing, and instances of neglect, with one reviewer describing inadequate care during a medical incident. Reviewers noted that attention to detail sometimes lapses.

Types of Care at Waterford Gardens

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Outdoor Patio

Activities

  • Social Activities

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Reviews of Waterford Gardens

4.2overall · 15 ratings combined

4.2★ on Google (15)

Andrew Ramirez

Jul 2026

via Google ↗ · Report

My grandmother spent many years at this assisted living facility and recently passed away at 102. The team was fantastic and provided ongoing support throughout her time there.<br><br>I visited regularly and often saw her outside with other residents, enjoying the community. I genuinely believe she lived longer because she was in this facility with such a caring and attentive staff.<br><br>Highly recommend.

Hannah Behnke

Mar 2026

via Google ↗ · Report

This is the nicest facility around and it really feels like a home versus the others that feel like a hospital. The setting is beautiful and the staff make sure they are out and about doing activities in the day, including hanging out outside and throwing balls while in the backyard area. The only reason I am not giving it 5 stars is because I do think things go missed sometimes. My gram has been left to fall asleep in her chair when they don't want to wake her to put her to sleep, which means she is kind of stuck there until she wakes. She has also had a bad tooth or other minor ailments that went missed, but I think that is common in nursing facilities. I do think there are some really good staff there who care very much about the residents though. They have them all memorized and the residents are happy. My gram is so much happier here than she was at home alone. Also, they cook all the food fresh in a real kitchen and make meals appropriate for health restrictions like blood pressure and diabetes. This is the healthiest my gram has ever eaten. She has also made friends which makes me happy. The staff also welcome visitors which is always a good sign.

Noe Rojas

Nov 2025

via Google ↗ · Report

Espléndido lugar para tener a un familiar de edad mayor, su calidez y cuidados son excelentes

Lenny Cantu

May 2025

via Google ↗ · Report

My dad gets great service and really likes it a lot. He feels very comfort there. I highly recommend it for anyone’s loved ones.

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Frequently Asked Questions

What types of care does Waterford Gardens offer?

Waterford Gardens offers Assisted Living.

Where is Waterford Gardens located?

Waterford Gardens is located at 1522 E Griffin Pkwy in Mission, Texas.

What do families say about Waterford Gardens?

Waterford Gardens carries a 4.2 out of 5 rating from 15 Google reviews. Reviews for Waterford Gardens describe a small, home-like assisted living community where staff know residents personally and get them outside for activities. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Waterford Gardens?

Submit the Request Information form on this page, or contact Waterford Gardens directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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