Samual Great house
Jun 2026
Best place to be seen at and Dr Lancaster listed what you have to say and the best of care
1 / 4Quick Facts
- Total units
- 24
- Medicare rating
- 3 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 24
- Inspections
- View history (49 citations)
CMS Care Compare
What Families Think
Reviews for Minnie Hamilton Health System are mixed, with some families praising the kindness of nurses and doctors during inpatient stays, while others report troubling experiences in the emergency room and with medical records staff. The community has a 3.3 out of 5 rating from 24 Google reviews, reflecting this split in experiences.
The Good
- Nurses described as respectful and helpful
- Doctors praised by name for quality care
- Positive feedback on food quality during stay
The Bad
- Multiple reports of disrespectful, dismissive ER treatment
- One report of records staff being rude and unprofessional
- One serious report of inadequate pain management response
AI-generated from reviews and community data.
Minnie Hamilton Health System is a senior living community in Grantsville, West Virginia offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.3 out of 5 across 24 reviews.
About Minnie Hamilton Health System
Minnie Hamilton Health System is a skilled nursing / long term care community in Grantsville, West Virginia. The community is licensed for up to 24 residents.
Families rate Minnie Hamilton Health System 3.3 out of 5 based on 24 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Minnie Hamilton Health System
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Minnie Hamilton Health System
3.3overall · 24 ratings combined
3.3★ on Google (24)
Forrest
Nov 2025
Worse ER I have ever been to. Both myself and one of my friends have been here on separate times together and we were not treated with respect and not cared for right. My friend had to ask to be bandaged up after being lanced, and barely had anytime to adjust to being cut while the doctor just stared and said, “Well this will be one of the worse pains you will have experienced.” Do not go here whatsoever, not only willthey treat you like you’re worthless, but they will also lie on the documents they give you.
Dawn
Oct 2025
MHHS in Grantsvile treated me for a UTI and a stomach virus on 10/26/25-10/29/25 I was ALLWAYS treated with respect by the Doctors, Nurses, and staff there. The Nurses were very nice and helped me alot! My fav was Catlin on 4th floor. The food was great also! I would highly recomend this hospital to anyone who needs treated.take care ladies and Dr. S! 🥰
Caitlin Reed
Sep 2025
Joke of a hospital and healthcare system as a whole. Forget even getting your records from them. They need to fire the girl doing records she is unprofessional, rude, horrible attitude, and arrogant. I wasn't able to even explain what I needed because she apparently had no medical knowledge not even enough to understand who or what I needed it for and laughed on the phone at me over it. Hire competent and professional employees maybe it would be more than a bandaid clinic.
INFJudge Tarantino
Aug 2025
Please help people in severe pain. West Virginia's opioid crisis is not everyone else's fault. We're being accused of being potential addicts, therefore we suffer horribly. Please use better judgement. Edit: They let me leave after telling them I want to commit suicide. This place doesn't care about you at all. Go to Spencer.
Government Inspection History
3 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 14, 2025Fire Safety StandardHealth Standard14 citations
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 5, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Jun 27, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 13, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2024
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Sep 21, 2022Fire Safety StandardHealth Standard18 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2022
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2022
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
Have properly sized and located compartments to protect residents from smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Ensure staff are vaccinated for COVID-19
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022
Have proper medical gas storage and administration areas.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 16, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 18, 2022
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Nov 16, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 16, 2022
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 16, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 16, 2022
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 18, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Minnie Hamilton Health System offer?
Minnie Hamilton Health System offers Skilled Nursing / Long Term Care.
Where is Minnie Hamilton Health System located?
Minnie Hamilton Health System is located at 186 Hospital Drive in Grantsville, West Virginia.
What do families say about Minnie Hamilton Health System?
Reviews for Minnie Hamilton Health System are mixed, with some families praising the kindness of nurses and doctors during inpatient stays, while others report troubling experiences in the emergency room and with medical records staff. The community has a 3.3 out of 5 rating from 24 Google reviews, reflecting this split in experiences.
How did Minnie Hamilton Health System do on recent health and safety inspections?
Minnie Hamilton Health System had 3 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Minnie Hamilton Health System?
Submit the Request Information form on this page to connect with Minnie Hamilton Health System and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Minnie Hamilton Health System? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Grantsville bring help to the house: daily living, companionship, and respite for family caregivers.
