MyLivingChoice

Millcreek Health Center

3520 South Highland Drive

3(10 ratings)· Salt Lake City average: 4.3

Millcreek Health Center — photo 11 / 2

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, City/county
Certified beds
61
Reviewer-reported facility ratio
One shower reported for 60+ residents
Reviewer safety concern
Report of missing resident with no public alert

What Families Think

Reviews of Millcreek Health Center are sharply divided, with some families praising compassionate staff while others describe serious concerns about cleanliness, staffing, safety, and dietary care. With a 3 out of 5 rating from a small number of reviews, prospective families should visit in person and ask pointed questions before committing.

The Good

  • Compassionate care praised by some families
  • Staff described as personable, friendly service

The Bad

  • One report of a missing resident and no alert issued
  • One reviewer described disgusting conditions, odors, and roaches
  • One report of only one shower for 60+ residents
  • One reviewer said dietary/dialysis restrictions were ignored
  • One report that staff prioritized phone use over resident care

AI-generated from reviews and community data.

About Millcreek Health Center

Millcreek Health Center is a skilled nursing / long term care community in Salt Lake City, Utah.

Families rate Millcreek Health Center 3 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3overall · 10 ratings combined

3★ on Google (10)

MaHa Krokus

Nov 2025

via Google

Here at Millcreek staff would rather be on the phone then take care of you. They do not hire people that speak English and even if you work with them to help Fiji the way you’re supposed to eat if you’re on dialysis or any other personalized menu, they don’t read The alternatives you pick and will serve you things that you should not be eating that will slowly kill you this is a horrible place that needs to be shut down

Niecy Bardarama

Nov 2025

via Google

My friend was sent there for after care WOW...That place is disgusting...it smells like pee i seen roaches in broad daylight there is one shower for 60 + people....the staff sucks. They patients dont get the help that is needed... never seen nothing like that should be shut down

Capri Wolfgramm

Mar 2025

via Google

Really great community. Customer service is black and white but they add a special personal touch that brings it color! Cannot recommend this place enough!

Basil Zureigat

Jul 2024

via Google

I want to thank all of you for the excellent and compassionate care you all provide for our beloved one!! I had such peace of mind knowing he is in your care. Thank you wll

Catrina Verdone

May 2020

via Google

Word is that you have a missing resident but won’t put out an alert so that the family can get the media to cover the story and the woman can be found. Why? This woman is in need of medication.

Request information

Ask about availability, pricing, or a tour. Your details go only to Millcreek Health Center — never sold or shared.

Frequently Asked Questions

What types of care does Millcreek Health Center offer?

Millcreek Health Center offers Skilled Nursing / Long Term Care.

Where is Millcreek Health Center located?

Millcreek Health Center is located at 3520 South Highland Drive in Salt Lake City, Utah.

What do families say about Millcreek Health Center?

Reviews of Millcreek Health Center are sharply divided, with some families praising compassionate staff while others describe serious concerns about cleanliness, staffing, safety, and dietary care. With a 3 out of 5 rating from a small number of reviews, prospective families should visit in person and ask pointed questions before committing.

Work at Millcreek Health Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Salt Lake City.