Olivia M
Jan 2026
The nurses and nursing assistants are lovely here, the administration leaves much to be desired. 🤷🏻♀️ what can you do.
Merrimack Valley Health Center
22 Maple Street
2.4(27 ratings)
1 / 5Quick Facts
- Total units
- 130
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 130
- Licensed capacity
- Licensed for up to 130 residents
- Family notification concern
- Families reportedly not called before hospital transfers
CMS Care Compare
What Families Think
Reviews of Merrimack Valley Health Center are sharply divided: some families praise the kindness of nurses, aides, and physical therapists, while others describe serious lapses in nursing care, communication, and administration. Multiple reports describe understaffing and families not being notified when a loved one's condition worsened or when they were sent to the hospital. The community holds a 2.4 out of 5 rating from 27 Google reviews.
The Good
- Nurses and aides described as kind and caring
- Physical therapy praised by a reviewer
- One family said facility was kept very clean
- Staff took good care of father, one reviewer said
The Bad
- Multiple reports of families not notified before hospital transfers
- Several reviewers cite understaffing and limited nursing presence
- One report of poor communication from physicians and administration
- One report describes disrespectful treatment of a sleeping patient
AI-generated from reviews and community data.
About Merrimack Valley Health Center
Merrimack Valley Health Center is a skilled nursing / long term care community in Amesbury, Massachusetts. The community is licensed for up to 130 residents.
Families rate Merrimack Valley Health Center 2.4 out of 5 based on 27 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
2.4overall · 27 ratings combined
2.4★ on Google (27)
Toni D-A
Feb 2025
I'm mortified about this place. It smells every time I go visit, no fresh air that comes through this place. The Aids that work in bring other Aids in to show one patient didn't have panties on and they all laughed at her while she slept :-( Then one nurse tells the patients to come back after 2pm to have their sugar tested when it should be test before they eat lunch. And yes, I have spoken to the nurses and Bob Barker just for him to be rude. That are not allowed to a walker (and my family member can barely walk and they need to have a permission slip, WHAT WHY??? She not even allowed to use her asthma pump without having to ask to use and then make to wait WHAT!!! Don't send your loved ones here
Jill
Jan 2023
My father was sent here after promises of "new management." The reality--this place is the worst, with one exception. The PT seemed good, so shout out to the physical therapists. But that is a very small part of what you are getting. There is no care and very little nursing. Maybe there was a physician who breezed through with a superficial review of my dad's situation? Hard to know because they didn't communicate with him or us. Nurses seemed to be few and far between and certainly there was limited to no interest in the well-being of the patients. The facility is clearly understaffed. On one visit I stayed for 3 hours. There was one nurse, who stood in the hallway on a computer the entire time. No interaction with patients whatsoever. My dad eventually was rushed to the hospital after 2 weeks and he passed away the next day. Not only should that not have happened, no one from Merrimack/Vero even called us to let us know he was sent to the hospital. This facility should be closed. Please take this review to heart and do not make the same mistake we did!! Note: they have a one star Medicare rating as well-had I not been falsely reassured about the changes that were being made, I never would have sent my dad here. Regret to last a lifetime.
Shrijnana Sering
Jan 2023
Poor medical care and callous administration. My father was there for a few weeks to receive respite care. While there his health precipitously declined, which was not cared for effectively by the medical staff. The most egregious aspects of our family's experience was when they finally recognized the seriousness of his decline and sent him to the emergency room, they did not notify any family members. By the time the emergency room staff contacted us he was already unconscious and we missed the opportunity to say good bye. No one ever reached out to us to express condolences. Avoid this place at all costs; they should be shut down.
Dale Contarino
Dec 2019
The people that work at this Nursing Home are the best. They are very kind, friendly and have great attitudes. They took very good care of my Father. He really loved the people and the room he was in. They keep the place very clean. I highly recommend Merrimack Valley Health Center.
Frequently Asked Questions
What types of care does Merrimack Valley Health Center offer?
Merrimack Valley Health Center offers Skilled Nursing / Long Term Care.
Where is Merrimack Valley Health Center located?
Merrimack Valley Health Center is located at 22 Maple Street in Amesbury, Massachusetts.
What do families say about Merrimack Valley Health Center?
Reviews of Merrimack Valley Health Center are sharply divided: some families praise the kindness of nurses, aides, and physical therapists, while others describe serious lapses in nursing care, communication, and administration. Multiple reports describe understaffing and families not being notified when a loved one's condition worsened or when they were sent to the hospital. The community holds a 2.4 out of 5 rating from 27 Google reviews.
Work at Merrimack Valley Health Center? Claim this listing to update photos, pricing, and details — it's free.