MyLivingChoice

Right at Home

288 Groveland St Ste B

4.6(115 ratings)· Haverhill average: 4.5

Right at Home, photo 11 / 6

Quick Facts

Emergency staffing
Arranged 24-hour care on short holiday notice
Language support
Some caregivers communicate primarily in Spanish
Therapy support
Aides help clients with prescribed PT exercises

What Families Think

Right at Home is a home health and hospice agency in Haverhill, Massachusetts, with a 4.6 out of 5 rating from 113 Google reviews. Most families and clients praise individual caregivers by name for reliability, compassion, and helping with daily tasks like housekeeping, errands, and personal care, while a smaller number of reviewers describe scheduling inconsistency, billing problems, or dissatisfaction with a specific coordinator.

The Good

  • Caregivers repeatedly praised as punctual and reliable
  • Long-term relationships, some spanning years with same aide
  • Help with ADLs, housekeeping, meals, and errands
  • Support during hospice and post-hospital recovery
  • Staff assisted with PT exercises after a stroke
  • High overall satisfaction, 4.6 rating over 113 reviews

The Bad

  • Several reports of inconsistent or frequently rotating caregivers
  • One family reported billing errors on multiple occasions
  • One serious complaint about inadequate staffing leading to nursing home placement
  • One report criticized a coordinator's handling of scheduling and communication

AI-generated from reviews and community data.

Right at Home is a home care agency serving Haverhill, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and On-Site Nurse (RN). Families rate it 4.6 out of 5 across 115 reviews.

About Right at Home

Right at Home is a home health and hospice care provider serving Haverhill, Massachusetts. The agency delivers in-home care for seniors recovering from surgery or illness, those managing chronic conditions like dementia, and patients receiving end-of-life support.

Most families highlight the quality and consistency of individual caregivers. Reviewers frequently name specific staff members, Yhoanny, Kimberly, Alva, Jocelyn, Massiel, describing them as patient, attentive, and genuinely invested in clients' wellbeing. Families report that caregivers help with physical recovery and therapy, manage daily tasks like meals and housekeeping, and provide emotional reassurance. One family wrote that a caregiver "help me stay on track" with rehabilitation exercises after a stroke. The office team is noted for responsiveness, including rapid scheduling during holidays and emergencies.

A small share of families reported inconsistent experiences or staffing gaps, noting that care quality can vary. One account described insufficient staffing for clients with complex needs. However, the majority of reviewers, particularly those with longer-term arrangements, express deep gratitude and confidence in the service. Right at Home holds a 4.6 out of 5 rating across 113 Google reviews.

Types of Care at Right at Home

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • On-Site Nurse (RN)

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Reviews of Right at Home

4.6overall · 115 ratings combined

4.6★ on Google (115)

Martin Dunn

Aug 2026

via Google

Katherine Rosario very good job, the best 💯 recommend

Joanne Ebrecht

Aug 2026

via Google

Mackenzie is an excellent worker and a very pleasant person. She is very knowledgeable and completes her jobs very throughly . She always asks her clients if there is any additional job that you need done before she leaves.

john kendrick

Jul 2026

via Google

Katherine Rosario take care of the house today and she did a fantastic job and is a very nice person super friendly absolutely recommend her

Shawn Oconnell

Jun 2026

via Google

This is Beverly OConnell in N.andover. I am writing to Post a fabulous review about my aide, Alba. Alba couldn't be more helpful, kind, and professional. She's always prompt and Never Cancels. I'm so blessed to have her with me. Alba couldn't be any more fantastic.

Salvatore Coco

Jun 2026

via Google

Mahogany is my HHA. She does her job very well. She is professional and has assisted me with a positive start to the day.<br>"Maho" is more though, she is real, kind and fun. Maho has gained my trust and friendship.

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Frequently Asked Questions

What types of care does Right at Home offer?

Right at Home offers At-Home Care.

Where is Right at Home located?

Right at Home is located at 288 Groveland St Ste B in Haverhill, Massachusetts.

What do families say about Right at Home?

Right at Home is a home health and hospice agency in Haverhill, Massachusetts, with a 4.6 out of 5 rating from 113 Google reviews. Most families and clients praise individual caregivers by name for reliability, compassion, and helping with daily tasks like housekeeping, errands, and personal care, while a smaller number of reviewers describe scheduling inconsistency, billing problems, or dissatisfaction with a specific coordinator.

How can families visit Right at Home?

Submit the Request Information form on this page to connect with Right at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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