Kevin McCormack
Feb 2026
I will pray that our management will take the time to learn to respect our employees who take care of our residents ,they are our front line in customer service.
1 / 5Quick Facts
- Total units
- 204
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 204
- Inspections
- View history (30 citations)
CMS Care Compare
What Families Think
Reviews of Michigan Masonic Home are largely negative, with families describing serious lapses in communication, room changes handled without notice, and unclear admission or discharge practices. Several reviewers say front-line CNAs and nurses are caring, but management and administrative handling of family concerns receive strong criticism.
The Good
- CNAs and nurses praised as caring and responsive
- Staff described as treating one resident well
The Bad
- Multiple reports of poor communication from management
- One family's room was changed with only a week's notice and no family input
- One report of an opaque, unexplained admission rejection
- One report of insensitive handling of a resident's death and no rent reduction after a forced move
- One report of persistent indoor air dryness with humidifier restricted
AI-generated from reviews and community data.
Michigan Masonic Home is a senior living community in Alma, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 27 reviews.
About Michigan Masonic Home
Michigan Masonic Home is a skilled nursing / long term care community in Alma, Michigan. The community is licensed for up to 204 residents.
Families rate Michigan Masonic Home 3.4 out of 5 based on 27 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Michigan Masonic Home
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Michigan Masonic Home
3.4overall · 27 ratings combined
3.4★ on Google (27)
Danny Gardella
Jan 2026
The staff are all great and I have been treated well. The 1 and only complaint is the lack of the ability to breathe in here. It’s not normal for the dryness in the building. I did remedy this by putting humidifiers in my room and they were taken from me. I was given 1 back but 1 is not enough for the extreme dryness of the air . I have been all through this country and have never had any issues with the air contents until here. Everyone I spoke with has told me the same thing this is a problem and needs to be treated.
Melissa
Jul 2025
I wouldn't send a loved one here at all. This place is a joke. My mother passed away unexpectedly at this place. She was found deceased at 6:58pm, I give respect to the CNA's and the nurses who was working that night. The upper management on the other hand does not care, have no sympathy at all and then was disrespectful after my mom passed away. There is some bad CNA'S too, they didn't care that my mom passed away too. And apparently, this is words from Mary jo, we have to give a 30 day notice after death like really. Before my mom passed away, there was multiple problems with Masonic. So again, don't send your loved ones here.
Nadira Younes
Apr 2025
I moved my dad last year, he picked the place. The care he has received isn't the greatest. Unless your planning on visiting as possible or live close I would not recommend. You're paying top dollars and no one ever follows up with you unless you are persistent. We let our dad pick the room he wanted and made sure that everything he wanted to keep would fit. He was quite comfortable, then they gave him a weeks notice that they would have to move everyone off the floor due to renovations. They moved him into a much smaller room with less closet space and told him that all his stuff couldn't fit. Mind you this was done without notifying any family that could help. He also did not get a choice of rooms. We called and left messages and of course no one called back. We spent a day there after the move trying to get him situated, he had already given away some items and there were lots of clothes laying on the bed because he now had one closet instead of 2. Basically I feel as if he was dumped in the room to figure out everything on his own. I should add that there is not a reduction in rent. This isn't the way to treat our elders.
Londie Burns
Oct 2024
I need to remove my mother from a home that is not providing adequate care to the point of being Dangerous. I called Aubrie for a tour. I drove from Merrill to Alma just to look around. Most places let you look around even if no one is able to give a tour. They do Not allow it. I had to get a referral from her current residence before they would even give a tour. Three days later I get a call from Aubrie that they won't accept my mom in the Nursing section.. No reason why. I was stunned. I'd had high hopes of being able to get my mother into a nice setting before the other home accidentally kills her. Aubrie repeated that they cannot tell me why she was rejected. Finances (she has the ability to cover the costs), me (I called 3 or 4 tomes with messages- nothing bad), her condition? Nothing. It would help me going forward to know. I always find that this sort of closed communication seems as they have something to hide. That the reason is unfair and possibly illegal. Very cold and uncaring. I hope the rest of the staff isn't as cold as she is for other families sake.
Government Inspection History
3 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 29, 2026Fire Safety StandardHealth Standard17 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 2, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2026
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 2, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Dec 18, 2024Fire Safety StandardHealth Standard11 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2025
Oct 26, 2023Fire Safety StandardHealth Standard2 citations
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Michigan Masonic Home offer?
Michigan Masonic Home offers Skilled Nursing / Long Term Care.
Where is Michigan Masonic Home located?
Michigan Masonic Home is located at 1200 Wright Avenue in Alma, Michigan.
What do families say about Michigan Masonic Home?
Reviews of Michigan Masonic Home are largely negative, with families describing serious lapses in communication, room changes handled without notice, and unclear admission or discharge practices. Several reviewers say front-line CNAs and nurses are caring, but management and administrative handling of family concerns receive strong criticism.
How did Michigan Masonic Home do on recent health and safety inspections?
Michigan Masonic Home had 3 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Michigan Masonic Home?
Submit the Request Information form on this page to connect with Michigan Masonic Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Michigan Masonic Home? Claim this listing to update photos, pricing, and details. It's free.
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