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Merriam Gardens Healthcare & Rehab

9700 W 62nd St

3.5(77 ratings)

Merriam Gardens Healthcare & Rehab, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Room phones
Hard-line phones available in resident rooms
Medical transport
Does not transport residents to outside medical appointments

What Families Think

Reviews for Merriam Gardens are sharply mixed: several families praise the nursing staff, warm atmosphere, and helpful admissions coordinators, while others describe persistent urine odor, rude management, and one detailed account of serious care and discharge concerns. The facility's 3.5-star rating from 77 reviews reflects this split experience.

The Good

  • Nursing staff praised by multiple reviewers
  • Helpful, professional admissions staff mentioned
  • Warm, welcoming atmosphere noted by visitors
  • Hard-line phones available in resident rooms
  • Clean rooms with windows reported by one family

The Bad

  • Multiple reports of strong urine odor in the facility
  • One report of rude, unprofessional management (business office manager and DON)
  • One report of bed bug issues
  • One detailed report of serious care and discharge concerns
  • Sudden termination of all activity staff upset residents

AI-generated from reviews and community data.

Merriam Gardens Healthcare & Rehab is a senior living community in Merriam, Kansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 77 reviews.

About Merriam Gardens Healthcare & Rehab

Merriam Gardens Healthcare & Rehab is a 120-bed skilled nursing and long-term care facility in Merriam, Kansas. The facility offers rehabilitation services and works to accommodate residents' existing medical appointments and family proximity.

Family experiences at Merriam Gardens are mixed. Several reviewers praised specific staff members for their professionalism and warmth during admissions and care, one family noted a staff member "helped to make a difficult decision easier" and created "a positive atmosphere." However, families have reported significant concerns: persistent odor issues and cleanliness problems, including reports of bed bugs; recent termination of all activity staff announced directly to residents, which families described as causing emotional distress; and complaints about rudeness from business office management. One family observed that nursing staff were wonderful, but broader operational and management issues undermined their confidence in the facility.

Merriam Gardens holds a 3.5 out of 5 stars across 77 Google reviews. Prospective residents and families should weigh the positive individual staff interactions against the recurring reports of sanitation, activities programming, and management conduct.

Types of Care at Merriam Gardens Healthcare & Rehab

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Merriam Gardens Healthcare & Rehab

3.5overall · 77 ratings combined

3.5★ on Google (77)

monica moses

May 2026

via Google

My family chose Merriam Gardens Rehabilitation & Nursing Home because it was close to my aunt’s home, close to her sister, and convenient for family visits. We were told she would be able to continue attending her doctors’ appointments while receiving rehabilitation. My concerns began on my first visit when I noticed a strong odor of urine in the facility. It immediately made me question the level of care and cleanliness. We were also surprised to learn that the facility would not transport my aunt to her medical appointments as we had expected. When we asked if family could transport her, we were told no due to liability concerns. This left us feeling frustrated and worried about her ongoing medical care. Instead of improving through rehabilitation, my aunt seemed to decline. We were repeatedly told she tired easily and could only walk for short periods. From our perspective, she spent too much time in bed and was not receiving the level of rehabilitation we expected. Her granddaughter became concerned about a persistent cough and brought it to the staff’s attention. Later, when I asked about the possibility of pneumonia, I was told she did not have it. Not long afterward, we were informed that she would be discharged because she was declining. Within days of returning home, we rushed her to the hospital. She was diagnosed with pneumonia and sepsis. In our opinion, she should have been sent to the hospital for further evaluation instead of being discharged home. The most heartbreaking part is that my aunt entered the facility able to walk and left in a wheelchair. Sadly, she passed away about a week after leaving. Based on our family’s experience, I cannot recommend Merriam Gardens Rehabilitation & Nursing Home. We were disappointed with the communication, rehabilitation progress, and discharge decisions, and we continue to have serious concerns about the care my aunt received.

Krysta Doffing

May 2026

via Google

I called because my dad was getting mistreated at his previous nursing home, and Missy was very kind and supportive - she was able to get everything done- even dealing with the hard to get ahold of previous nursing home- Missy was professional and knowledgeable - handled this situation with grace and ease- She as able to get my dad up there In less than a business week- it was fabulous - Im excited for my dad's new adventure! The facility is warm and has a genuinely lighter feel than others I've been to. My dad's room was clean and he has windows to look out of- they also allow the residents to have a hard line phone which is super helpful and not a lot of places do that anymore- All I can say is so far so good- you should let your loved ones know that they can give merriam gardens a chance!

Ashlii Smith

Mar 2026

via Google

Starting off with the positive - wonderful nursing staff!!! Unfortunately the administrator recently terminated all activity staff and told residents that they had been terminated???? This is EXTREMELY UNPROFESSIONAL. My mom told me that the administrator told all of them in a meeting that he had fired them and all the residents have been HEART BROKEN!!!!!! The Business Office Manager is very rude and unprofessional. She is continously rude to residents, staff and family members. I have witnessed how she treats/talks to staff/family members/residents and it's disgusting. She should NOT BE BE WORKING HERE!!!!!! The DON is also very rude to her staff and treats them badly!!! The last time I was in the building it REEKED OF URINE!!!!!! I will be looking to move my Mom, especially with all the changes to activity, as my Mom is heart broken without Teresa. She was the best thing at that building!!!!!

mariah carrillo

Feb 2026

via Google

I would not recommend this facility. There were noticeable cleanliness issues and an overall lack of respect toward staff. Management needs to address both sanitation and how employees are treated. Not to mention the bed bug issues.

Lori Gomez

Nov 2025

via Google

Krissandra Went above and beyond during our visit. She helped to make a difficult decision easier. As soon as we walked in the door you could feel the positive atmosphere. It really seemed like not only the patients were happy, but the staff was also pleasant and happy To be there.

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Government Inspection History

4 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 31, 2025Fire Safety Complaint1 citation
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 14, 2025

Oct 2, 2024Fire Safety StandardHealth Standard37 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity L of L: immediate jeopardy, widespreadCorrected Nov 20, 2024

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity L of L: immediate jeopardy, widespreadCorrected Nov 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 4, 2024

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2024

Feb 16, 2023Fire Safety StandardHealth Standard17 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Establish policies and procedures including evacuation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023

Jun 21, 2021Fire Safety StandardHealth Standard17 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2021

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2021

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Merriam Gardens Healthcare & Rehab offer?

Merriam Gardens Healthcare & Rehab offers Skilled Nursing / Long Term Care.

Where is Merriam Gardens Healthcare & Rehab located?

Merriam Gardens Healthcare & Rehab is located at 9700 W 62nd St in Merriam, Kansas.

What do families say about Merriam Gardens Healthcare & Rehab?

Reviews for Merriam Gardens are sharply mixed: several families praise the nursing staff, warm atmosphere, and helpful admissions coordinators, while others describe persistent urine odor, rude management, and one detailed account of serious care and discharge concerns. The facility's 3.5-star rating from 77 reviews reflects this split experience.

How did Merriam Gardens Healthcare & Rehab do on recent health and safety inspections?

Merriam Gardens Healthcare & Rehab had 4 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Merriam Gardens Healthcare & Rehab?

Submit the Request Information form on this page to connect with Merriam Gardens Healthcare & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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