MyLivingChoice

Mercy Home Care

672 S Broad St

2(4 ratings)· Trenton average: 4.2

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Mercy Home Care, photo 11 / 2

Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Mercy Home Care in Trenton, New Jersey provides home health and hospice services, but has a mixed reputation among the small number of reviewers. Most reviews describe unprofessional, unresponsive, or inadequately trained staff, while one reviewer reports a very positive experience with a helpful aide.

What reviewers praise

  • One reviewer praised a helpful and professional aide
  • Company described as accommodating by one client

What reviewers flag

  • Several reviewers report unprofessional or unfriendly staff
  • One report of an aide who was untrained and inattentive
  • One report of rude, unresponsive office staff
  • Overall rating of 2 out of 5 from reviewers

AI-generated from reviews and community data.

Mercy Home Care is a home care agency serving Trenton, New Jersey offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.0 out of 5 across 4 reviews.

About Mercy Home Care

Mercy Home Care is an at-home care agency serving clients in Trenton, New Jersey.

Reviewers offered sharply divided accounts of their experience. Some reported positive interactions, describing their aides as helpful and the company as professional and accommodating. Others raised concerns about aide training and professionalism, as well as responsiveness from office staff.

Types of Care at Mercy Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Mercy Home Care

2overall · 4 ratings combined

2★ on Google (4)

Submissive Wife

Sep 2025

via Google ↗ · Report

My experience is great. My aide is very helpful and nice. The company is very accommodating and professional. I've never had any issues. I don't know what these other reviews are about but I am currently having a positive experience with them.

Terri Hand

Oct 2019

via Google ↗ · Report

This company needs to be investigated. The aid assigned was not professional or trained properly. She did not want to work just sat around. Did not follow basic instructions. They need a overhaul. Some of the office staff is rude and will not answer basic questions.

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By submitting, you're okay with us and Mercy Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Mercy Home Care offer?

Mercy Home Care offers At-Home Care.

Where is Mercy Home Care located?

Mercy Home Care is located at 672 S Broad St in Trenton, New Jersey.

What do families say about Mercy Home Care?

Mercy Home Care carries a 2.0 out of 5 rating from 4 Google reviews. Mercy Home Care in Trenton, New Jersey provides home health and hospice services, but has a mixed reputation among the small number of reviewers. Most reviews describe unprofessional, unresponsive, or inadequately trained staff, while one reviewer reports a very positive experience with a helpful aide. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Mercy Home Care?

Submit the Request Information form on this page, or contact Mercy Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Trenton.

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