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Home Health - Dignity Health - Mercy Medical Center Redding

1544 Market Street

3.7(3 ratings)· Redding average: 4.3

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Home Health - Dignity Health - Mercy Medical Center Redding

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1984
Medicare certification
Medicare-certified home health agency since 1984
Medicare quality rating
4.0 out of 5 stars from Medicare
Therapy at home
Physical and occupational therapy visits in the home
Ownership
Agency is privately owned

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Mercy Home Care is a Medicare-certified home health agency in Redding with a 4.0 out of 5 Medicare quality rating. Only two Google reviews are available and they conflict: one family thanked a nurse and physical therapist warmly, while another reviewer reported a very poor experience with the manager and staff.

What reviewers praise

  • Medicare quality rating of 4.0 out of 5 stars
  • Skilled nursing, physical and occupational therapy offered at home
  • Medical social services and home health aide visits available
  • One family praised their nurse and physical therapist
  • Medicare-certified since 1984

What reviewers flag

  • One reviewer strongly criticized management and staff professionalism and urged others to avoid the agency
  • Very few reviews, with sharply mixed ratings (3.7 from 3 ratings)
  • No published pricing information

AI-generated from reviews and community data.

Home Health - Dignity Health - Mercy Medical Center Redding is a home health agency serving Redding, California offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.

About Home Health - Dignity Health - Mercy Medical Center Redding

Mercy Home Care is a Medicare-certified home health agency serving Redding, CA and has been Medicare certified since 1984. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Mercy Home Care 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Home Health - Dignity Health - Mercy Medical Center Redding

Home Health

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Reviews of Home Health - Dignity Health - Mercy Medical Center Redding

3.7overall · 3 ratings combined

3.7★ on Google (3)

Dominic Ventimiglia

Apr 2026

via Google ↗ · Report

** RUN AS QUICKLY AS POSSIBLE **<br>I won‘t air my disappointment here because I made it clear to Steve (manager) that he as well as his staff are inadequate to provide home care services to the community of Redding, California. I was previously an employee of Dignity St. Vincent’s Portland, Oregon, and have been a medical professional in numerous capacities, one being home care director. I can assure you from a professional standpoint, as well as my personal experience today, this agency isn’t going to services your needs adequately. So, Redding lets not give our business to Mercy Home Care who do not treat us with dignity and respect. Let’s give or business to Interim Home Care or Arcadia Home Care so we can support those who deserve it.. Let’s show this agency we expect to be treated with professionalism, dignity, and respect! Let’s hold them accountable to their mission statement at least, and not allow them to get away with anything less than exactly what their mission statement says.. If we don‘t then we’re to blame. Thank you for your time and support Redding… I know I can count on you all to do the right thing, since you have for the last 50 years I’ve been a part of this community!!! Have a blessed day 😃

Dominic Ventimiglia

Apr 2026

via Google ↗ · Report

** RUN AS QUICKLY AS POSSIBLE ** I won‘t air my disappointment here because I made it clear to Steve (manager) that he as well as his staff are inadequate to provide home care services to the community of Redding, California. I was previously an employee of Dignity St. Vincent’s Portland, Oregon, and have been a medical professional in numerous capacities, one being home care director. I can assure you from a professional standpoint, as well as my personal experience today, this agency isn’t going to services your needs adequately. So, Redding lets not give our business to Mercy Home Care who do not treat us with dignity and respect. Let’s give or business to Interim Home Care or Arcadia Home Care so we can support those who deserve it.. Let’s show this agency we expect to be treated with professionalism, dignity, and respect! Let’s hold them accountable to their mission statement at least, and not allow them to get away with anything less than exactly what their mission statement says.. If we don‘t then we’re to blame. Thank you for your time and support Redding… I know I can count on you all to do the right thing, since you have for the last 50 years I’ve been a part of this community!!! Have a blessed day 😃

Kristi Perando

Jul 2021

via Google ↗ · Report

I just wanted to say Thank You to everyone who helped care for my mom. Every person who came to my home really showed how much you cared You were all amazing! I wanted to give a special. " THANK YOU " to Elin RN and Tim P.T. Ill never forget the care and professionalism you showed to myself and my mom again THANK YOU😊❤

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By submitting, you're okay with us and Home Health - Dignity Health - Mercy Medical Center Redding reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Home Health - Dignity Health - Mercy Medical Center Redding is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

275 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

Home Health - Dignity Health - Mercy Medical Center Redding reports serving 16 ZIP codes, including Redding, Shasta Lake, Anderson, Bella Vista, Cottonwood, French Gulch, Igo, Lakehead, Millville, Oak Run and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 057609. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Home Health - Dignity Health - Mercy Medical Center Redding offer?

Home Health - Dignity Health - Mercy Medical Center Redding offers Home Health.

Where is Home Health - Dignity Health - Mercy Medical Center Redding located?

Home Health - Dignity Health - Mercy Medical Center Redding is located at 1544 Market Street in Redding, California.

What do families say about Home Health - Dignity Health - Mercy Medical Center Redding?

Home Health - Dignity Health - Mercy Medical Center Redding carries a 3.7 out of 5 rating from 3 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Home Health - Dignity Health - Mercy Medical Center Redding?

Yes. Home Health - Dignity Health - Mercy Medical Center Redding is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Home Health - Dignity Health - Mercy Medical Center Redding?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Home Health - Dignity Health - Mercy Medical Center Redding?

Submit the Request Information form on this page, or contact Home Health - Dignity Health - Mercy Medical Center Redding directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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