Arthur Lee Jr
Apr 2024
Horrible place for your family to live management is basically unwilling or incapable of dealing with any problems with tenants or their visitors
1 / 3Quick Facts
- Housing subsidy
- Rent subsidized by U.S. HUD program
- Age/eligibility requirement
- For residents 62+ or mobility-impaired
- Pet policy
- Small pets under 25 lbs allowed, small deposit
- Management operator
- Managed by nonprofit Christopher Community, Inc.
What Families Think
Mercy Apartments is a HUD-subsidized independent living community in Auburn, NY, managed by a nonprofit called Christopher Community, Inc. Reviews are mixed but lean negative, with multiple residents describing unresponsive management and unresolved conflicts between tenants, though one reviewer praised the staff as wonderful.
The Good
- Rent subsidized by HUD for affordability
- Safety features: smoke/heat detectors, emergency pull cords
- Resident-controlled Entra-guard entry security system
- Shared community room, game room, and library
- One reviewer called staff wonderful
The Bad
- Multiple reports of management failing to address tenant conflicts
- Several reviewers describe management as unresponsive or hard to reach
- One report of unfriendly tenant environment
AI-generated from reviews and community data.
Mercy Apartments is a senior living community in Auburn, New York offering Assisted Living and Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 8 reviews.
About Mercy Apartments
Mercy Apartments is an affordable senior housing community in Auburn, New York, offering independent living apartments for residents 62 and older, or younger individuals with mobility impairments. The community is HUD-subsidized housing managed by Christopher Community, Inc., a nonprofit organization serving Central and Western New York.
The apartments feature safety amenities including smoke and heat detectors, emergency pull cords, and a resident-controlled "Entra-guard" security system to restrict building entry. The community is designed with accessibility features and is conveniently located near essential services, stores, and health services.
Residents enjoy shared community spaces including a community room with an attached kitchen, a game room with a piano, and a library. These amenities foster a neighborly environment where residents become like family.
Mercy Apartments welcomes small domestic pets weighing less than 25 pounds, with a small deposit required.
Types of Care at Mercy Apartments
Assisted LivingIndependent Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Outdoor Patio
- Pet Friendly
- Security
Activities
- Games
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Mercy Apartments
2.8overall · 8 ratings combined
2.8★ on Google (8)
derilda oconnor
Apr 2024
There are people here that cause problems. They get you kicked out and evicted. Management does nothing about it. Then when they fess up to what they have done to you it's too late. Don't come here.
Candace Ornelas
Jan 2021
They have no idea how to take care of the elderly management allow fighting misconduct,mistreatments to say the least
Silly Nilly
Dec 2019
Confusing layout, hard to get a hold of management, and generally unfriendly tenants.
Timothy Morris
Aug 2019
This is a great place to live and the staff is wonderful !
Frequently Asked Questions
What types of care does Mercy Apartments offer?
Mercy Apartments offers Assisted Living and Independent Living.
Is Mercy Apartments pet friendly?
Yes. Mercy Apartments lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Mercy Apartments located?
Mercy Apartments is located at 1 Thornton Ave in Auburn, New York.
What do families say about Mercy Apartments?
Mercy Apartments is a HUD-subsidized independent living community in Auburn, NY, managed by a nonprofit called Christopher Community, Inc. Reviews are mixed but lean negative, with multiple residents describing unresponsive management and unresolved conflicts between tenants, though one reviewer praised the staff as wonderful.
How can families visit Mercy Apartments?
Submit the Request Information form on this page to connect with Mercy Apartments and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mercy Apartments? Claim this listing to update photos, pricing, and details. It's free.
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