MyLivingChoice

Memorial Home Health Care - Houston & Katy, TX

439 Mason Park Blvd Ste A

4.4(21 ratings)· Katy average: 4.5

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Memorial Home Health Care - Houston & Katy, TX logo
Memorial Home Health Care - Houston & Katy, TX, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2007

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for this home health and hospice provider are mixed: several families praise specific nurses for compassionate, effective care, while a couple of reviewers report serious concerns about management's response to staff conduct and overall professionalism.

What reviewers praise

  • Nurses praised by name for compassionate care
  • Helped a client regain ability to walk
  • Families describe staff as trustworthy and reliable
  • On-time visits and strong work ethic noted

What reviewers flag

  • One report of management dismissing staff misconduct concerns
  • One reviewer described a lack of professionalism during a medical crisis

AI-generated from reviews and community data.

Memorial Home Health Care - Houston & Katy, TX is a home health agency serving Katy, Texas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 21 reviews.

About Memorial Home Health Care - Houston & Katy, TX

Memorial Home Health Care is a Medicare-certified home health agency serving the Houston and Katy area since 2007. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services to clients in their homes.

Reviewers report notably mixed experiences with the agency. Several families describe positive outcomes, including professional assessments, punctual staff, and significant improvements in patients' mobility and quality of life. One reviewer wrote, "Memorial home health care makes the impossible possible." However, other reviewers express serious concerns about professionalism and staff conduct, with complaints centered on reliability and management responsiveness to patient concerns.

Types of Care at Memorial Home Health Care - Houston & Katy, TX

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Memorial Home Health Care - Houston & Katy, TX

4.4overall · 21 ratings combined

4.4★ on Google (21)

Jake Lewis

May 2022

via Google ↗ · Report

The absolute worst home health care that exist and the director - Renee Hernandez - believes in allowing staff to lie and believe them - since “nurses are in high demand and we have to support them regardless of their behavior” WOW! That’s powerful! Now granted, staff is important but when staff doesn’t tell the truth, management has an obligation to doing a thorough investigation to prove the truth! Additionally, I totally understand how coworkers stick together - but once again, if a thorough investigation is properly done - the truth will appear. Personally - I’m aghast at how 4 people can blatantly lie to cover the truth and a director literally state - “because nurses are a shortage we have to believe them”

Sylvia Barksdale

Oct 2020

via Google ↗ · Report

I’m fighting back tears as I write this post. The lack of professionalism was beyond disheartening! Our country is facing unprecedented times with Americans dying in mass numbers. It is imperative for those who are suffering a medical crisis to receive the best care possible. This man does not care about patients at all. I would have received better care and service if I had gone to PetSmart. Please for the sake of your and your loved one’s health DO NOT use this company! May God be with you if you do.

Antonina Polukhina

Sep 2020

via Google ↗ · Report

I would like to thank Memorial Home Health for your employee nurse Brenda Bello, who faithfully took care of my dad. She was able to find an approach to my dad, provided care and medical help. My family has no complaints against her.

Elijah Collins

Sep 2020

via Google ↗ · Report

Before receiving help from memorial home health doctors told me I wasn’t going to be able to walk again. Now thanks to memorial home health care I can walk and provide for my family again with no problems or pain. Memorial home health care makes the impossible possible. Memorial home health care is a blessing sent down from heaven. I thank God everyday for Memorial home health care it’s a phenomenal place that truly cares about their clients.

Brianna Green

Aug 2019

via Google ↗ · Report

We started a relationship with Memorial Home Health at the beginning of August 2019. We had used other agencies prior because of not knowing who to turn to. Big learning experience because of letting someone in your home and to care of my mother we received a variety of characters! Once Memorial came out and did a professional assessment we have loved this agency ever since! On time people, people you know you can trust because of a strong intuitive feeling and clearly obvious work ethics! Memorial Home Health, Karen and their staff has been God sent! Thank you so much Memorial Home Health ! Please give Memorial Home Health an opportunity to care for your loved ones!

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By submitting, you're okay with us and Memorial Home Health Care - Houston & Katy, TX reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Memorial Home Health Care - Houston & Katy, TX is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

Service area

Memorial Home Health Care - Houston & Katy, TX reports serving 1 ZIP code, including Katy. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679698. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Memorial Home Health Care - Houston & Katy, TX offer?

Memorial Home Health Care - Houston & Katy, TX offers Home Health.

How much does Memorial Home Health Care - Houston & Katy, TX cost?

Memorial Home Health Care - Houston & Katy, TX has not published its pricing. For context, communities in Katy that publish rates start around $3,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Memorial Home Health Care - Houston & Katy, TX located?

Memorial Home Health Care - Houston & Katy, TX is located at 439 Mason Park Blvd Ste A in Katy, Texas.

What do families say about Memorial Home Health Care - Houston & Katy, TX?

Memorial Home Health Care - Houston & Katy, TX carries a 4.4 out of 5 rating from 21 Google reviews. Reviews for this home health and hospice provider are mixed: several families praise specific nurses for compassionate, effective care, while a couple of reviewers report serious concerns about management's response to staff conduct and overall professionalism. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Memorial Home Health Care - Houston & Katy, TX?

Yes. Memorial Home Health Care - Houston & Katy, TX is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Memorial Home Health Care - Houston & Katy, TX?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Memorial Home Health Care - Houston & Katy, TX?

Submit the Request Information form on this page, or contact Memorial Home Health Care - Houston & Katy, TX directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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