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Cinco Ranch Alzheimers Special Care Center

3206 South Fry Rd

4.8(73 ratings)· Katy average: 4.5

Part of Sinceri Senior Living · 140 communities · 4.5★ average

Cinco Ranch Alzheimers Special Care Center, photo 11 / 5

Quick Facts

Total units
66
Licensed capacity
66 residents

Texas HHSC

Specialization
Focused on Alzheimer's and dementia memory care

What Families Think

Cinco Ranch Alzheimer's Special Care Center is a memory care-focused assisted living community in Katy, Texas that families largely praise for attentive, compassionate staff and a warm, homelike atmosphere. Reviewers frequently single out specific caregivers and nursing leadership by name for going above and beyond. However, one serious report alleges neglect leading to a resident's death and insensitive handling of move-out after that death, which stands in contrast to the otherwise glowing feedback.

The Good

  • Staff frequently praised by name for compassionate care
  • Head nurse described as responsive and communicative
  • Activities director creates engaging, fun resident involvement
  • Families report feeling confident and at peace
  • Homelike, dignified atmosphere noted by multiple reviewers
  • High overall Google rating from 73 reviews

The Bad

  • One report of serious negligence allegedly contributing to a death
  • One report describes room cleared out immediately after a death
  • One report says no condolence acknowledgment from staff after a death

AI-generated from reviews and community data.

Cinco Ranch Alzheimers Special Care Center is a senior living community in Katy, Texas offering Memory Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.8 out of 5 across 73 reviews.

About Cinco Ranch Alzheimers Special Care Center

Cinco Ranch Alzheimer's Special Care Center is a 66-bed assisted living community in Katy, Texas, specializing in memory care for residents with Alzheimer's and dementia.

The majority of families consistently praise the facility's cleanliness, warm atmosphere, and staff attentiveness. Many describe a homey environment with caring staff who know residents by name, vibrant activity programs, and well-maintained grounds including an outdoor courtyard. Families also highlight the smooth admission process and continuity of care. One family noted they were impressed that "it was not a sense of bad smell at all" compared to other long-term care facilities they'd visited.

However, a small number of families have reported serious concerns about care quality and staff accountability, describing negligence and inconsistent treatment. These conflicting experiences suggest the community's quality may vary significantly by department or over time.

Cinco Ranch holds a 4.8 out of 5 rating across 73 Google reviews, reflecting predominantly positive feedback with notable exceptions.

Types of Care at Cinco Ranch Alzheimers Special Care Center

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Cinco Ranch Alzheimers Special Care Center

4.8overall · 73 ratings combined

4.8★ on Google (73)

Susan Kelley

Mar 2026

via Google

I cannot say enough good things about Cinco Ranch Alzheimer’s Special Care Facility. I toured several places before deciding on a place for my mom to go to. She had been at an assisted-living facility and required more care as her dementia had progressed. I did get a very good feeling about this place from the very beginning. Everyone was very accommodating as far as showing me all around and answering tons of questions and all of the residents looked very well cared for. I moved my mom in January and was concerned about her declining since she does not handle changes very well. Me and my son drop in to visit at different times of the day in different days and I can say that I truly believe that everyone is well taken care of at this facility. A special shout out to Dominique, which is the head nurse at this facility. She is open to communication at any time of the day if there is any issues that need to be discussed, etc., and is on top of things. She juggles a lot and fantastic at her job!! Although all of the staff seems to care for everyone very well, Lyric Is a very special caretaker. It is obvious when people do their job and do it well and then there are some that are just Incredible, and do more than what is required. She is an exceptional caregiver and I’m blown away by her!! It’s not something that is staged for the family, etc. I have walked around the facility when people don’t know you’re watching or paying attention and she is above and beyond incredible. Tonya, which is the activities director is the same way! She is absolutely outstanding! She goes out of her way to get residents involved and creates fun atmosphere by not just setting up activities but making herself a big part of the activities and making them so much fun! The office staff is great as well. Julie is easy to work with and very nice. I feel totally comfortable and I’m very confident my mom is in great care and that is priceless and makes my heart so happy!! Way to go Cinco Ranch!! I love you all!!

Olajumoke Olusoji

Feb 2026

via Google

​I recently toured Tranquil Home Care while looking for a home and I was thoroughly impressed. From the begin of the tour till the very end I felt the warm atmosphere and the accommodating approach (homely feel). It is obvious managment prioritize dignity and comfort here. If you are looking for a safe and high quality environment for a loved one, this place is definitely at the top of the list to choose from.

Jennifer R

Dec 2025

via Google

If I could give negative stars I would. I do not recommend and caution anyone to put their loved one here. Everyone is so nice and helpful to your face, but behind your back workers don't do their job. My loved one died and the reason was not their health. Pure negligence. And, they charge the family over $2k for a community fee but when you die they can't even send a condolence card or flowers to the funeral home. They have no problem taking your money and when your loved one dies, their room is cleared out as fast as possible. GREED!!!!!!!!!!!!! Why would I contact you??? You can't bring my loved one back. DO BETTER!!!! Acknowledge when someone dies. Have some decency. I received more condolence cards from the ER vet when my cat died than our family did from your facility when my loved one died from your negligence.

Margaret Robinson

Oct 2025

via Google

Cinco Ranch ALZ facility is such a wonderful and caring place for a loved one. The staff truly go above and beyond to make residents feel safe and loved. Working with Elizabeth R has been a true blessing — she is compassionate, understanding, and truly God-sent. I’m so grateful for the care and peace of mind they provide every day

R O

Oct 2025

via Google

My mom is thriving here! Thank you Cinco Ranch for taking such good care of her while I’m at work. I love how her days are filled with fun and engaging activities. Elizabeth made this an easy transition, and the nurses showed me from the start that they truly care and are dedicated to the safety and care of each resident. I’m so thankful my mom can call Cinco Ranch home!

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Frequently Asked Questions

What types of care does Cinco Ranch Alzheimers Special Care Center offer?

Cinco Ranch Alzheimers Special Care Center offers Assisted Living and Memory Care.

Where is Cinco Ranch Alzheimers Special Care Center located?

Cinco Ranch Alzheimers Special Care Center is located at 3206 South Fry Rd in Katy, Texas.

What do families say about Cinco Ranch Alzheimers Special Care Center?

Cinco Ranch Alzheimer's Special Care Center is a memory care-focused assisted living community in Katy, Texas that families largely praise for attentive, compassionate staff and a warm, homelike atmosphere. Reviewers frequently single out specific caregivers and nursing leadership by name for going above and beyond. However, one serious report alleges neglect leading to a resident's death and insensitive handling of move-out after that death, which stands in contrast to the otherwise glowing feedback.

How can families visit Cinco Ranch Alzheimers Special Care Center?

Submit the Request Information form on this page to connect with Cinco Ranch Alzheimers Special Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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